The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.1/5, 69 Reviews
47% Recommended
100% sales valuation accuracy
46% letting valuation accuracy
69% sales fee satisfaction
69% letting fee satisfaction

Brogan

Jane
By : 'Daniel'
Services :
Rent PCM : £1200
Would you recommend ? : No
Postcode : M3
Even after 2 months leaving the property, Urbanbubble HAVE NOT paid my £1,200.00 deposit fee back. The inventory has already been checked and several emails have been sent. They simply ignore all of them and do not answer phone calls. Please give my money back as agreed in the tenancy contract.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 69% | £230,000 | £230,000 |
| Lettings | 46% | 69% | £356 | £1,200 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 4 | 12 | 24 | 17 | 2 | 0 | 0 | 0 | 4 | 6 |
urbanbubble
Sevendale House, 7 Dale Street, Manchester, Greater Manchester
M1 1JA
01612363344







By : 'KL'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Would you recommend ? : No
A Huge Thanks Mohamed, very good efficiency and ... Read Full Review

By : 'Alex'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M1
This agency is SHOCKING. Liaised with someone called Zak Houghton the whole time who was equally diabolical and is extremely out of his depth. It's scary that this member of staff has been given the title of Property Manager. After passing the property back over at the end of tenancy, we ... Read Full Review
By : 'stella'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : M4
The worst letting management agency ever! This letting agency recently changed management but the new one is as bad as the last one. Nothing has improved since the new management under Kate Campbell took over mid this year. They tried to trick me in staying with them by pretending they will improve ... Read Full Review
By : 'Fifty'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : M3
Can't imagine how bad the management quality of this company ! 1. They held me 2 months rent til July, not because they couldn't get rent from tenant , tenant paid 1 year rent in advance, the problem is their account department! They just said account department did transfer the ... Read Full Review
By : 'Stel'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : M4
The worst letting agency I have ever encountered as a landlord. My flat in Manchester city centre suffered from long vacancy period because the agency didn´t start looking for tenants until the existing tenants moved out. My emails and calls were mostly ignored. According to the last ... Read Full Review
By : 'JONATHAN'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : No
Postcode : M1
I transferred a property to Urbanbubble to manage for me earlier this year. Communication has been poor. it is often impossible to get through on the phone. My tenants paid Urbanbubble rent on the 10th of this month. Thirteen days later Urbanbubble have still not paid me. This sort of delay is not ... Read Full Review

By : 'Pete'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Rent PCM : £925
Would you recommend ? : No
Postcode : M4
Incompetent, unproffesional. As a landlord with over 25 years experience I can honestly say Urban Bubble (Sales & Lettings) have been the worst company to deal with to find new tenants. Incompetence just doesn’t sum it up. They lost the first interested tenant. They put the wrong ... Read Full Review


By : 'Daniel'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : No
Postcode : M3
Even after 2 months leaving the property, Urbanbubble HAVE NOT paid my £1,200.00 deposit fee back. The inventory has already been checked and several emails have been sent. They simply ignore all of them and do not answer phone calls. Please give my money back as agreed in the tenancy ... Read Full Review
By : 'Lewis'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Tenant )
Rent PCM : £795
Would you recommend ? : No
Postcode : M4
I cannot begin to emphasise how incompetent, useless, and terrible the team is here. I had to clean cat poop out of the carpet when I first moved into an already filthy flat, along with mold, dirt and animal hair. You wait literal months, 6months+, for things to get fixed. They have no follow up on ... Read Full Review
By : 'Stella'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : M4
Worst letting management agency i have ever experienced as a landlord. The agency never picks up calls and rarely answers emails. I often have to send multiple emails in order to get any replies at all. The agency put my name on the electricity bill when it was rented out to tenants. I have never ... Read Full Review
By : 'Rob'
Branch : Manchester ,Sevendale House, 7 Dale Street
Services : Letting( Property Management )
Rent PCM : £720
Would you recommend ? : No
Postcode : L1
This agent was managing the developments from Elliot Group Wolstenholme Square Liverpool. A disagreement with the developer had them removed as managing and letting agents which left all owners in a dilemma as the developer wanted to force a new management company onto leaseholders under ridiculous ... Read Full Review
The agent is taking fees but the statements are very difficult to understand due to money owed to the leaseholders by the developer who was using UB as their letting and management agent. The fees were reasonable for letting but the building management fees should have been more transparent.
By : Katie Todd
1 Apr 2019Hi Rob, I believe that you have also recently left us a poor review on google that I have just responded to. To reiterate, urbanbubble are the managing agent for your property and we would...
By : 'Ross'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : M1
Really good letting agency I would highly recommend them for you and your search. They’re were quick to reply and helpful and moved me in really ... Read Full Review
By : 'Leixion'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M5
Really good service from start to finish letting my property out, can’t fault them. Achieved a great rent in a few days as they promised. Easy quick and ... Read Full Review
By : 'Louise'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M4
I wish I could give 0 stars. Any good reviews of this company must be fake. I’ve had problem after problem with the flat. They’ve got to apply works to the inside of my flat for 3 weeks. I work from home and unfortunately my dogs epileptic. Stress and out of the normal routine, ... Read Full Review
By : 'j'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Property Management
Would you recommend ? : No
Postcode : M1
Urban Bubble are the worst company I had had the displeasure of having to deal with. Never buy or rent if they are involved at all. We have owned a flat in a building owned and managed by them for 3 years. They take absolutely no care over the building what so ever and regularly fail to complete ... Read Full Review
By : 'Jack'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Property Management
Would you recommend ? : Yes
Postcode : M5
I have had a really great experience with them. I think what is important to understand is, as a managing agent, often it is hard for any managing agent to do anything without the consent of the building owner. They have always acted quickly to fix things and cant really be blamed if your car ... Read Full Review
By : 'Meena'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Rent PCM : £875
Would you recommend ? : No
Postcode : M4
The most incompetent agent I have dealt with. Have the cheeky to demand tenant compensation for their failing shocking. Will definitely not use ... Read Full Review
By : 'Lisa'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : M4
*DO NOT** employ this 'property management' company to look after your building. There seems to be similar issues in all residential buildings listed under them; security breaches such as cars being broken into, bikes and parcels being stolen, lifts out out order for over a year and ... Read Full Review
By : urbanbubble
9 Mar 2021Hi Lisa, We are very sorry to hear you've not had a positive experience with urbanbubble. We pride ourselves in upkeeping the safety and security of our residents, so it is very concerning to...
By : 'Gavin'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : M30
INCOMPETENT - THEY SENT SERVICE CHARGE TO THE WRONG ADDRESS, AN ADDRESS I LIVED AT 3 YEARS AGO! NOW I RECEIVE A COUNTY COURT SUMMONS FROM THEM AT THE WRONG ADDRESS CLAIMING NON PAYMENT! WITH £1'500 CHARGE FOR ADMIN FEES? TRIED TO TALK TO THEM, ALL THEY SAY IS SPEAK TO THE SOLICITORS! HAVING ... Read Full Review
By : 'REBECCA'
Branch : Manchester, Sevendale House, 7 Dale Street
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : M9
Excellent customer service!I have been an occupier/owner since April 2019, I can't understand the few bad reviews, since day 1 the management office have been marvellous dealing with any queries, Mark, the caretaker who is on site has been exceptional with his help and he is Freshfields go to ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
http://urbanbubble.co.uk/complaints-procedure/
Last updated at 11/8/2016, 11:12:25 AM by allAgents