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Capital Heights Ltd
3.5/5, 17 Reviews
76% Recommended
0% sales valuation accuracy
0% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
We are an independent London Estate Agency based in Spitalfields E1, covering the City, Docklands and surrounding areas of Central London. We offer an extensive Lettings and Property Management service to our clients.
We believe, at Capital Heights, that with our experience and expertise we can provide the best
possible advice on all property matters and achieve the highest market value on your property.
Our Aim
With a career in estate agency our director saw a gap in the market. In particular the levels of customer service our Landlords and tenants receive. No amount of technology can replace a personal touch and service or local knowledge. So we set out to build an organisation that sets us aside from others, an organisation that is built on trust, reliability and a good reputation.
Our unique advantage is our team of highly experienced, fully trained property professionals – friendly and helpful people, many of whom live in the area that have great local knowledge.
We aim to be transparent, placing the customer before the commission and allowing no seller, buyer, landlord or tenant to be left in the dark, with all processes being as clear as possible.
Our aim is to stick by the customer is always right ethos, by listening, understanding and delivering your needs.
Pride
As an independent business, we know the importance of having a good reputation, and that means building relationships based on trust. We don’t have targets set by remote head offices that only see the sale/rental of your property as a transaction. What we do have is directors and staff who care about our clients and who are proud to be part of the thriving local community.
We bring a new and innovative look to the market, but at the same time we are experienced and knowledgeable in our field. We are competitive and aim to provide the best service. We are passionate about what we do but we never forget our core values.
Like a jigsaw, Capital Heights provides you with a piece by piece solution to all your requirements. Whether you are a landlord or a tenant, we will take your expectations to New Heights...
"Great service....first time..."
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1 Star Review
By : 'Anne'
Services : Letting(I am a Landlord / Landlady)
Would you recommend ? : Yes
Postcode : E2
5 Mar 2013
People found this helpful0
Great service....first time as a landlord so they have held my hand through out. Flat rented in less than a week. Just embarking on the management service but if it is as easy as the rental part, should be great.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 0% | £0 | £0 |
| Lettings | 0% | 0% | £1,150 | £1,540 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 8 | 0 | 5 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
Areas covered
- E1
- E14
- E15
- E2
- E8
- EC1V
- N1
- N8
- SE1
- SE11
Address
Capital Heights Ltd
113 East London Works, 65 Whitechapel Road, London, Greater London
E1 1DU
02070780077
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 09:00 - 19:00
- 10:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Advertise on
- ?Relocation Agent Network
- ?National Homes Network
- ?Move With Us
- allAgents Portal
- OnTheMarket
- ?Rightmove
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The man with glasses ...
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1 Star Review
By : 'Tenant'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E1
26 Jun 2023
People found this helpful0
The man with glasses receiving us was very impatient, he said that in his experience all our requests were impossible and kept interrupting us (we were just asking about the lease term), it was a very bad experience and we could not trust them to provide reliable ... Read Full Review
Very unprofessional, they ...
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1 Star Review
By : 'Julian'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : E1
24 Aug 2020
People found this helpful2
Very unprofessional, they were advertising a rental property when the landlord was not yet sure if he/she was going to sell it instead. They showed us a rental property, we made an offer paying the holding deposit and after waiting 3 days he told us that the landlord is thinking about selling ... Read Full Review
By : Capital Heights
19 Oct 2020Hi Julian I am sorry you feel this way, we try to be transparent in all our transactions. We informed you that the landlord was wishing to sell and was awaiting for a survey to be conducted before ...
I went to see a flat which ...
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1 Star Review
By : 'Edita'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Rent PCM : £1150
Would you recommend ? : No
Postcode : EN9
22 Nov 2019
People found this helpful0
I went to see a flat which was for rent and was really disappointed in the Deepak how he approached me and how he talked to me,unprofessional agent,would not ... Read Full Review
By : DEEPAK
23 Nov 2019i Edita I am sorry you feel this way, I always endeavour to provide the best service at all times, however in this instance the appointment before you was running late and had arrived just before ...
Renting through Capital ...
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1 Star Review
By : 'Tenant100'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Rent PCM : £1540
Would you recommend ? : No
Postcode : E14
30 Oct 2017
People found this helpful5
Renting through Capital Heights as a tenant was a nightmare for me. I got unprofessional and rude, sometimes downright sexist e-mails. Despite several e-mails it took three weeks to have an issue with spotlights fixes, so we had to spend Christmas in darkness. They bully you with numerous e-mails ... Read Full Review
Comments on Agent Fees
a bit high but ok.
Capital heights is a very ...
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5 Star Review
By : 'S.c'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
30 Oct 2013
People found this helpful0
Capital heights is a very professional agent. My experience with them is very good. They reply fast and make sure that you are happy. I would recommend them to ... Read Full Review
en tant que luxembourgeois ...
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5 Star Review
By : 'patricia'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
28 Sept 2013
People found this helpful0
en tant que luxembourgeois àla recherche d un appartement nous avons été accueillis très chaleureusement, le service était professionnel et appliqué, les procédures administratives se sont déroulés correctement et rapidement , malgré une certaine difficulté ... Read Full Review
real anthousiastic service, ...
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5 Star Review
By : 'perry'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
27 Sept 2013
People found this helpful0
real anthousiastic service, nice objects good service very good overall impression. This agency helped me out of my trouble here in ... Read Full Review
By : Deepak
27 Sept 2013Hi Perry thank you for using us. it was a pleasure dealing with your whole...
Deepak from Capital Heights ...
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5 Star Review
By : 'Peter'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1W
10 Apr 2013
People found this helpful0
Deepak from Capital Heights provided a professional service and went above the call of duty to ensure a good deal that was fair for both sides. Deepak also ensured that all procedures were completed on time within tight timescales. Excellent work and would highly ... Read Full Review
We have engaged with Deepak ...
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5 Star Review
By : 'Winnie'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
7 Apr 2013
People found this helpful0
We have engaged with Deepak twice to find a tenant for our properties. Deepak has delivered good tenants twice in a row very ... Read Full Review
Great service....first time ...
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1 Star Review
By : 'Anne'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E2
5 Mar 2013
People found this helpful0
Great service....first time as a landlord so they have held my hand through out. Flat rented in less than a week. Just embarking on the management service but if it is as easy as the rental part, should be ... Read Full Review
We met with several letting ...
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5 Star Review
By : 'Alison'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
26 Feb 2013
People found this helpful0
We met with several letting agents and chose Capital Heights/Deepak because of his personal approach. He is knowledgeable about the market and succeeded in getting us two very good offers in less than 24 hours. Communication throughout has been clear which has been very important for us as new ... Read Full Review
Good professional service ...
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5 Star Review
By : 'Alex'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
21 Feb 2013
People found this helpful0
Good professional service from this agent with an emphasis on a personal touch. Communication was good throughout the process and the impression was that the team were hard working and committed to finding a good result for both landlord and tenant. I would certainly recommend this ... Read Full Review
Outstanding service. Deepak ...
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5 Star Review
By : 'Chris'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
14 Feb 2013
People found this helpful0
Outstanding service. Deepak took care of the letting within a couple of days of vacating the flat and it's been smooth sailing ever ... Read Full Review
Capital Heights rented my ...
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1 Star Review
By : 'ZNC'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : N1
13 Feb 2013
People found this helpful2
Capital Heights rented my flat in Shoreditch last year and were highly efficient, reliable and courteous throughout. They initially viewed my property and gave me a good idea of the current market place and a rental valuation of my property almost immediately. Within a day photographs were ... Read Full Review
Deepak came across as a very ...
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4 Star Review
By : 'M.Ellouze'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : E1
12 Feb 2013
People found this helpful0
Deepak came across as a very experienced letting agent. Dealing with him was very enjoyable and he got a sense of what we were looking for very quickly. It's been a good experience overall. He is always available to talk if there is any issue. I would go through his agency again if I were to ... Read Full Review
I was renting my property and ...
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4 Star Review
By : 'sandy'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
12 Feb 2013
People found this helpful0
I was renting my property and had approached several agents. Though the property was still being refurbished they managed to let out the property from the day all works were completed. I found them to be polite and courteous, though i mainly dealt with one member of staff I found the others to ... Read Full Review
excellent friendly service. ...
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5 Star Review
By : 'Alfie'
Branch : London, 113 East London Works, 65 Whitechapel Road
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : E1
12 Feb 2013
People found this helpful0
excellent friendly service. Highly personable and thoroughly recommended. Handled the tenants very well, assisted me with getting my flat up to a good ... Read Full Review
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