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Canterbury, CT1

2.6/5, 9 Reviews
33% Recommended

50% sales valuation accuracy

50% letting valuation accuracy

100% sales fee satisfaction

50% letting fee satisfaction

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"Impressed..."

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5 Star Review
UserName

Chelsea

UserName

Rosie - Ann

By : 'PK 1'
Services :
Would you recommend ? : Yes
Postcode : CT1

26 Jan 2023
People found this helpful0

Recently rented a property through Regal Canterbury and have been impressed by the level of professionalism and efficiency. It is great to see a local business performing to world class standards . Chelsea, Rosie-Anne and Megan were all very helpful

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales50%100%£495,000£495,000
Lettings50%50%£400£400
Address

Regal Estates (Kent)
57 Castle StreetCanterbury, Kent
CT1 2PY
01227 763888

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Regal Estates (Kent) Branches (View All 2)
I understand the rental ...

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2 Star Review

By : 'BN'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CT1

14 Jun 2024
People found this helpful0

I understand the rental market is an absolute mess right now, this has left me in a position where I have dealt with the majority of estate agencies across Canterbury. I have been on many, many viewings and filled out applications and have had communication with at least 10 real estate agencies in... Read Full Review

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Impressed ...

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5 Star Review
UserName

UserName

By : 'PK'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CT1

26 Jan 2023
People found this helpful0

Recently rented a property through Regal Canterbury and have been impressed by the level of professionalism and efficiency. It is great to see a local business performing to world class standards . Chelsea, Rosie-Anne and Megan were all very... Read Full Review

Comments (0)Was this helpful?:
The worst customer service i ...

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1 Star Review
UserName

By : 'Kamil'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT1

29 Sept 2022
People found this helpful0

I have been renting a flat from them in Canterbury, mrs Charlotte T. was the property manager. The worst customer service i have ever experienced. No reply to e-mails, no call back on requests, not even to mention lack of repairs of faulty equipment i reported. Im still waiting for deposit return ... Read Full Review

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I lived in a rented property ...

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2 Star Review

By : 'Sarisha'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT2

31 Jan 2021
People found this helpful0

I lived in a rented property managed by Regal Lettings for 1 year. Throughout this year I faced many issues which I strongly believe Regal lettings could’ve responded to in a more timely and efficient manner, below are just a few. When I moved into the property, the first issue I faced... Read Full Review

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Purchase in ...

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5 Star Review

By : 'William'
Services : Sales( As a Buyer )
Sold price : £495000
Would you recommend ? : Yes
Postcode : CT2

13 Feb 2020
People found this helpful0

After a slow complicated start through no fault of Regal's , all my doing , Regal performed an excellent service on the purchase of my home in Fordwich, Canterbury. I would highly recommended this estate agent, a big big Thankyou to all at Regal Canterbury. Kind Regards... Read Full Review

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Give them a wide ...

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1 Star Review

By : 'Disappointed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT2

1 Feb 2019
People found this helpful4

We used this company last year and to be blunt they were dreadful from the start. Slow to respond to any request for fixing problems, extremely rude staff who always seemed to prefer to argue rather than help. We had the bath changed (eventually) that was faulty and when it was completed they... Read Full Review


Comments on Agent Fees

Fees were excessive

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Professional and ...

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5 Star Review

By : 'Canterbury'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CT1

17 Jun 2018
People found this helpful1

I have used Regal for nearly 5 years to rent out two properties in Canterbury. They have always been proactive in finding me a tenant and dealing with all aspects of property management, no matter what problems may arise (maintenance, etc) without any hassle and always keep me informed. Very... Read Full Review


Comments on Agent Fees

Good. Reasonable rate and competitive wire others in the area.

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Regal letting agency ...

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1 Star Review

By : 'wallofsop'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : CT1

19 Sept 2017
People found this helpful2

Regal letting agency consistently tried to squeeze money out of tenants, at at the point of securing a property will often say things that are untrue in order to encourage you to rent with them, which results in problems later down the line. An example, during my shared tenancy there was a refusal... Read Full Review

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I have to say that this is ...

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1 Star Review

By : 'Disillusioned'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CT3

14 Mar 2017
People found this helpful3

I have to say that this is one of the most inefficient and unreliable estate agents I have ever had the misfortune to come across. Their whole approach was most unprofessional and inefficient. I was due to move in to a property, and the day before the moving date, I was told that the boiler had... Read Full Review


Comments on Agent Fees

Absolutely appalled that I was unable to achieve any kind of refund whatsoever, even though the fault was entirely theirs.

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Regal Estates (Kent), Canterbury CT1 2PY