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The UK's Largest Customer Review Website for the Property Industry

2.6/5, 9 Reviews
33% Recommended
50% sales valuation accuracy
50% letting valuation accuracy
100% sales fee satisfaction
50% letting fee satisfaction
By : 'William'
Services :
Sold price : £495000
Would you recommend ? : Yes
Postcode : CT2
After a slow complicated start through no fault of Regal's , all my doing , Regal performed an excellent service on the purchase of my home in Fordwich, Canterbury. I would highly recommended this estate agent, a big big Thankyou to all at Regal Canterbury. Kind Regards William.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50% | 100% | £495,000 | £495,000 |
| Lettings | 50% | 50% | £400 | £400 |
Regal Estates (Kent)
57 Castle Street, Canterbury, Kent
CT1 2PY
01227 763888
By : 'BN'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CT1
I understand the rental market is an absolute mess right now, this has left me in a position where I have dealt with the majority of estate agencies across Canterbury. I have been on many, many viewings and filled out applications and have had communication with at least 10 real estate agencies in... Read Full Review


By : 'PK'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : CT1
Recently rented a property through Regal Canterbury and have been impressed by the level of professionalism and efficiency. It is great to see a local business performing to world class standards . Chelsea, Rosie-Anne and Megan were all very... Read Full Review

By : 'Kamil'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT1
I have been renting a flat from them in Canterbury, mrs Charlotte T. was the property manager. The worst customer service i have ever experienced. No reply to e-mails, no call back on requests, not even to mention lack of repairs of faulty equipment i reported. Im still waiting for deposit return ... Read Full Review
By : 'Sarisha'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT2
I lived in a rented property managed by Regal Lettings for 1 year. Throughout this year I faced many issues which I strongly believe Regal lettings could’ve responded to in a more timely and efficient manner, below are just a few. When I moved into the property, the first issue I faced... Read Full Review
By : 'William'
Services : Sales( As a Buyer )
Sold price : £495000
Would you recommend ? : Yes
Postcode : CT2
After a slow complicated start through no fault of Regal's , all my doing , Regal performed an excellent service on the purchase of my home in Fordwich, Canterbury. I would highly recommended this estate agent, a big big Thankyou to all at Regal Canterbury. Kind Regards... Read Full Review
By : 'Disappointed'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CT2
We used this company last year and to be blunt they were dreadful from the start. Slow to respond to any request for fixing problems, extremely rude staff who always seemed to prefer to argue rather than help. We had the bath changed (eventually) that was faulty and when it was completed they... Read Full Review
Fees were excessive
By : 'Canterbury'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : CT1
I have used Regal for nearly 5 years to rent out two properties in Canterbury. They have always been proactive in finding me a tenant and dealing with all aspects of property management, no matter what problems may arise (maintenance, etc) without any hassle and always keep me informed. Very... Read Full Review
Good. Reasonable rate and competitive wire others in the area.
By : 'wallofsop'
Services : Letting( As a Tenant )
Rent PCM : £400
Would you recommend ? : No
Postcode : CT1
Regal letting agency consistently tried to squeeze money out of tenants, at at the point of securing a property will often say things that are untrue in order to encourage you to rent with them, which results in problems later down the line. An example, during my shared tenancy there was a refusal... Read Full Review
By : 'Disillusioned'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : CT3
I have to say that this is one of the most inefficient and unreliable estate agents I have ever had the misfortune to come across. Their whole approach was most unprofessional and inefficient. I was due to move in to a property, and the day before the moving date, I was told that the boiler had... Read Full Review
Absolutely appalled that I was unable to achieve any kind of refund whatsoever, even though the fault was entirely theirs.
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.