VeeZed Residential

Dont know where to start with this company. The two windows that never opened since 2019, still do not open (bedroom and kitchen - imagine the hot weather we had!). The gas knob never got fixed, I had to draw the on/off sign on it so make sure it didn’t stay on or have a gas leak. The whole in the sink was fixed by my father as no one came to fix it and bathroom fixture also never got fixed or replaced. The shower head also never got replaced and in the final two weeks of moving out they are scurrying to get it all fixed for the new tenant. The builder came and showed me why there are so many leaks in the kitchen, namely no seals in the bathtub everytime I tried to shower. The landlord didn’t want to pay so asked to send her own builder the one that came to see it a year ago and said ‘it will go away itself’. All these things were reported as soon as I moved it. I renewed twice due to covid and the demand on my job (NHS) during the pandemic to even have time to look elsewhere. Everyone seemed nice at veezed but quick turnover of staff (I wonder why!) and nothing was being communicated or cascaded therefore nothing was being done. To date, Mohan appears to be a member of staff who has been very helpful. It’s unfortunate the owner Ashish is rude. I stated after 3 years why am I having three month inspections when it’s always been positive and that I’m away on holiday so I can’t facilitate that again at the moment and he actually emailed me while I was in Bali at the other side of the world, asking me to state in an email I am refusing to cooperate as per my contract. on top of that they kept calling me while I was out there, despite me telling them this is costing me! My father painted the living room and kitchen as it looked overly lived in. When I googled the property you could see it has the exact same white goods and decor from when it was first purchased. When it got very hot, the Front door expanded and it took them three days to get someone to even come and look at it- that’s right!! the door didn’t shut for three days!! It was open! Not unlocked but ajar! I lived there alone, my family had to get involved and fought for someone to come for the sake of safety. Finally, when moving out, waiting for me deposit. They did not even release it until i chased it two weeks after i moved out wondering why nothing has come through. i guess by this point they had new tenants so they really didn't care. They use one mobile number for all staff so most of the time i had to keep asking 'who am i speaking to?'. not professional - i really don't get it! They even had someone work there i believe called Anish? who was rude on the phone, sarcastic and very very informal. other members of staff had to take the phone off him to 'damage control' and when I contacted Ashish the owner about this, I got nothing back and then claims that my email never reached him. A combination of a tight landlord (which was the impression i was given!) and rude awful management from veezed. I don’t know whether to say don’t ever stay at this property because of who owns it or who looks after it!! Avoid both!! Imagine the pressures of working through the pandemic and dealing with this! I will be making an official complaint.