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Astute Estates Ltd

2/5, 4 Reviews
25% Recommended

50% letting valuation accuracy

33% letting fee satisfaction

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1 Star Review
UserName

Jennifer

By : 'Keeley'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M23

2 Dec 2022
People found this helpful0

The worst customer service you will ever get. I have spoken with Jennifer the whole time which who was extremely ignorant. You are lucky to get a reply from her and if you do she makes you feel like you’re privileged. If I could give them 1 star I would. First, we applied for a flat and it took them six weeks to give us a response, they lied about sending references to our landlords and the entire process was prolonged for no reason. Once being told we were unsuccessful, we were advised a similar flat was coming available in the next 3 weeks and we would have first refusal. It has now been a further 6 weeks (12 in total) and still nothing. I haven’t heard anything from Jennifer for a month so I gave her an email and apparently the landlord may be selling the property instead. They are awful, avoid at all costs

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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting50%33.00%£0£0
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
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Address

Astute Estates Ltd
186 Wilmslow RoadManchester, Lancashire
M14 5LL
0161 225 4440

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:00
  2. 09:00 - 17:00
  3. 09:00 - 17:00
  4. 09:00 - 17:00
  5. 09:00 - 17:00
  6. 10:00 - 14:00
  7. 00:00 - 00:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Latest Properties

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Worst ever experience. The ...

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1 Star Review

By : 'mo'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M23

9 May 2024
People found this helpful0

Worst ever experience. The whole company is a joke from Stewart all the way up to Amanda. The are rude and they use extortion ... Read Full Review

Comments (0)Was this helpful?:
Avoid ...

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1 Star Review
UserName

By : 'Keeley'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : M23

2 Dec 2022
People found this helpful0

The worst customer service you will ever get. I have spoken with Jennifer the whole time which who was extremely ignorant. You are lucky to get a reply from her and if you do she makes you feel like you’re privileged. If I could give them 1 star I would. First, we applied for a flat and ... Read Full Review

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Another profits over people ...

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1 Star Review

By : 'Lucas'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : ML3

27 May 2020
People found this helpful0

Astute Estates stole the deposit of one of their tenants despite the house being in perfect condition and the tennant having a good relationship with the landlord. Absolutely unfair treatment that puts profits over people. Do yourself a favour and dodge this morally destitute ... Read Full Review

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Fantastic and helpful ...

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5 Star Review

By : 'AB'
Branch : Manchester, 186 Wilmslow Road
Services : Letting (Property Management)
Would you recommend ? : Yes
Postcode : M23

16 Aug 2019
People found this helpful0

Astute has just taken over the management of my flat from Ascend and what a relief. I cannot fault their service or professionalism. Being the tenant I thought it would be a nightmare changing management but they've been fantastic and incredibly helpful - we've been given more ... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 5/22/2019, 9:42:23 AM by allAgents

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