Brand Vaughen Student lettings are an awful company to deal with, from the day one when the girls moved in they had problems such as no heating and no Wi-Fi emails sent and calls made but it took weeks to get sorted. Within a few weeks damp started to appear in one bedroom and water started to... Read Full Review

They are an appalling lettings company. They do not care about their tenants, they hold onto deposits, don’t listen to complaints. I have never dealt with such an awful... Read Full Review

As a result of Ruby's service, leasing was made easy. She was enthusiastic, when presenting various different apartments, making a usually tedious process enjoyable. In addition, when it came to securing the property, Ruby helped after-hours to help finalise the deal which was greatly... Read Full Review

I have brought a house with 4 other friends, a student home, and we're really happy with the location and price and also the help acquired also. Only negative thing we have to say is that we was told that wifi was included and turns out it wasn't, it lost a little trust between us and the ... Read Full Review

Me and my friend came to look at a house to rent for next year of uni and Miss Greta has been extremely helpful, friendly and enthusiastic. She showed us around and showed the highest level of professionalism. I am glad she helped up with picking a house and now we have an amazing house for next... Read Full Review

Awful customer service, didn’t care that they have been advertising a house that is unliveable, covered in black mould that the landlord refuses to fix, when asked brand Vaughn said it wasn’t their problem and when asked to stop advertising this home they... Read Full Review

Jenna Miles is a smart , helpful and knowledgeable professional that made sure my experience with Brand Vaughan was seamless and pleasant! Brand Vaughan has helped me secure a let in no time exceeding my expectations, addressing my concerns and providing support throughout. After my recent... Read Full Review

This was my first time renting a house in the UK so I a bit worried about proceeding to contract the house. But thanks to such detailed and helpful helped by Mr. Ollie who is a member of Brand Vaughan. I can't thank him... Read Full Review

Brilliant service. I have total confidence in the team at Brand Vaughan to look after my property for me. They have always done a wonderful job. Thank... Read Full Review

Jenna and the team are very professional, helpful and provide an excellent service. I've always received the kind of tenants I'm looking for with very few issues. The team are very experienced when suggesting the market... Read Full Review

A very proactive and professional management service with all the latest rules and regs in hand and a good calibre of... Read Full Review

As a tenant I have nothing but praise for the brand vaughan team. I have had a very challenging few months paying rent with covid and being furloughed. The staff were very understanding and I’m now back on track. They are empathetic and courteous and I am very happy to recommend... Read Full Review

As a long term landlord and business leader , I believe in providing feedback on business services. I would like to provide thanks to Jenna Miles for her prompt response in dealing with the intial conversations and tenant finding. Jenna was customer focused , proactive and demonstrated... Read Full Review

Consistent good service received by the team at Brand Vaughan, who are always very professional. Jenna was helpful and... Read Full Review

As a tenant I have nothing but praise for the brand vaughan team. I have had a very challenging few months paying rent with covid and being furloughed. The staff were very understanding and I'm now back on track. They are empathetic and courteous and I am very happy to recommend... Read Full Review

Brand Vaughan lettings have been helpful and efficient in all my dealings with them. I would certainly recommend them to... Read Full Review

Extremely professional, I would recommend them for a prompt and efficient service and I found the staff very knowledgeable and ... Read Full Review

DO NOT RENT FROM THESE PEOPLE. We have had countless terrible experiences with this letting agent whilst only being on a short term 8 month tenancy contract. They let random contractors let themselves into the property on several occasions which is illegal. And when we complained about it we got... Read Full Review

Complained about men letting themselves into the house without any sort of warning and they said it was normal. Absolutely no communication between workers. Increased the rent by £755 after a year of being there and told us we needed to find replacement tenants 5 months in advance and gave us a 2... Read Full Review

I was trying to buy a house which was being sold through them. The communication was awful. The agent never answered the phone or called me back. He failed to let me know there were other offers until the last moment and I feel this resulted in me losing the house. I found them to be unprofessional ... Read Full Review