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Beeston, Nottingham NG9

2.1/5, 21 Reviews
24% Recommended

63% sales valuation accuracy

47% sales fee satisfaction

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"Very polite to your..."

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1 Star Review

By : 'Sarah'
Services : Letting(I am a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : NG7

13 Apr 2022
People found this helpful2

From the perspective of the tenant, awful. So polite and kind on the phone and then they don't do anything about anything. Left us with floor to ceiling black mould for months while telling us once a week that it would be “fixed this week”. Our front door repeatedly malfunctioned - it came out of alignment with the wall, about three times a year, due to subsidence of the front wall of the house. Saint left us without a working front door for weeks at a time (including a 5 week stint over Christmas and new year). After we left, Saint conducted their inspection, confirmed they would return our deposit…. and then didn't return our deposit. Eventually after MANY emails and calls from me they returned part of the deposit (without explanation as to why some was missing). It took a further 2 weeks + 7 emails + 3 phone calls to get the rest of the deposit back, despite Saint promising repeatedly that it would be “transferred today”. Disgraceful


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sale63%47.00%£0£0
    Address

    Saint Property Services
    47 High RoadNottingham, Nottinghamshire
    NG9 2JQ
    0115 9608822

    Services offered
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    Very polite to your ...

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    1 Star Review

    By : 'Sarah'
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : NG7

    13 Apr 2022
    People found this helpful2

    From the perspective of the tenant, awful. So polite and kind on the phone and then they don't do anything about anything. Left us with floor to ceiling black mould for months while telling us once a week that it would be “fixed this week”. Our front door repeatedly malfunctioned - it came out ... Read Full Review


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    Comments (0)Was this helpful?:
    Kyle ...

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    5 Star Review
    UserName

    By : 'Kyle'
    Services : Letting (As a Tenant)
    Rent PCM : £495
    Would you recommend ? : Yes
    Postcode : NG1

    17 Dec 2021
    People found this helpful0

    Would like to start by saying the team has been great with helping me get started and has always been quick to reply. Sharee standing out at the front of these always being willing to answer my questions despite the time and help me with this process. Would 100%... Read Full Review

    Comments (0)Was this helpful?:
    Very efficient and friendly ...

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    5 Star Review
    UserName

    By : 'Roger'
    Services : Letting (As a Tenant)
    Rent PCM : £700
    Would you recommend ? : Yes
    Postcode : LE11

    27 Oct 2021
    People found this helpful0

    Very efficient and friendly service, good and regular communication, and Sharee ensured our taking up occupation contained no surprises. In particular she personally cleaned the property when the previous tenant failed to fulfil the contract obligations. The whole process went much more smoothly... Read Full Review

    Comments (0)Was this helpful?:
    Thank ...

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    5 Star Review
    UserName

    UserName

    By : 'lydia'
    Services : Sales (As a Vendor)
    Would you recommend ? : No
    Postcode : NG8

    15 Oct 2020
    People found this helpful0

    We would like to take this opportunity to say a big thank to Megan and her team at Saints estate agents. We first met Jason in October 2019 when we decided to sell our property. Megan planned the photos to be taken professionally of our home before going on the market. We then sold the property... Read Full Review

    Comments (0)Was this helpful?:
    Great work on getting my ...

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    5 Star Review

    By : 'George'
    Services : Letting (As a Owner)
    Rent PCM : £1000
    Would you recommend ? : Yes
    Postcode : NG8

    12 Oct 2020
    People found this helpful0

    Great work on getting my property let so quickly!! Amazing service and a great team. Thank you so much... Read Full Review

    Comments (0)Was this helpful?:
    Happy former ...

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    4 Star Review
    UserName

    UserName

    By : 'António'
    Services : Letting (As a Tenant)
    Would you recommend ? : Yes
    Postcode : NG7

    13 Sept 2020
    People found this helpful0

    I am a former tenant, and I left the property about 1 month ago. I was a bit scared regarding the check out, beacuse of the bad ratings but I was positively surprised. In less than one month Saint Property Service returned almost the entire value of the deposit. They only discounted 40,00 as ... Read Full Review

    Comments (0)Was this helpful?:
    Recently used this company to ...

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    5 Star Review
    UserName

    By : 'Jilly'
    Services : Letting (As a Owner)
    Rent PCM : £650
    Would you recommend ? : Yes
    Postcode : NG4

    27 Jul 2020
    People found this helpful0

    Recently used this company to manage a rental property. Was very impressed at their knowledge and communication throughout the process. Would highly... Read Full Review

    Comments (0)Was this helpful?:
    ZERO ...

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    1 Star Review

    By : 'David'
    Services : Letting (As a Owner)
    Rent PCM : £560
    Would you recommend ? : No
    Postcode : NG7

    21 Jan 2020
    People found this helpful5

    I'm a landlord who has been unfortunate enough to pay these people to look after my house. They didn't carry out the house inspection. They didn't renew the Gas safety cert. They didn't respond to continued complaints by my tenant. In fact, the only thing they did was... Read Full Review

    Comments (2)Was this helpful?:

    By : Ross Considine

    21 Jan 2020

    Hi David, I have just noticed this, and I am very sorry that you feel this way. You have been a valued customer of mine for some time now, and it seems a couple of issues with a tradesman has...

    TOTALLY BAD ...

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    1 Star Review
    UserName

    By : 'Kevin'
    Services : Letting (As a Tenant)
    Rent PCM : £475
    Would you recommend ? : No
    Postcode : NG7

    24 Dec 2019
    People found this helpful0

    TOTALLY BAD SERVICE: Had been renting this property for over 10 years. Saint Property Services became the 5th letting agent in my long tenancy. They did not register the property with Nottingham City Council . Had a few issues Oven blow up Twice both time had to wait over 3 months to have it... Read Full Review

    Comments (1)Was this helpful?:

    By : Ross Considine

    21 Jan 2020

    Hi Kevin, Thanks for the message. I completely understand that you didn't want to leave and how frustrating that must be, but we have to act on our landlords' behalf, and in this case we had to...

    Bad Company, Badly ...

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    1 Star Review
    UserName

    By : 'Saint'
    Services : Letting (As a Owner)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : NG4

    29 Oct 2019
    People found this helpful3

    If there was a zero star option then I would have awarded it. Please avoid this company. You have been warned. Over two years after the last tenant left the property I am still chasing the rent which Saint Property Services Limited collected but did not pass on. They have paid very little of... Read Full Review

    Comments (0)Was this helpful?:
    Avoid at all costs. Most ...

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    1 Star Review
    UserName

    UserName

    By : 'HJaneC'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : NG7

    21 Sept 2019
    People found this helpful1

    Avoid at all costs. Most unprofessional, rude, irresponsible company I've ever encountered. Cost me a lot of money and almost cost me much, much more. Offered to transfer bills - didnt. Said they would do regular property checks - didn't. Repairs didn't happen when they were... Read Full Review

    Comments (3)Was this helpful?:

    By : John Harrison

    29 Oct 2019

    I experienced the same issue. In 6 years of letting there were only two property checks carried out. When I took posssession of the house, a lot had been trashed or changed without my...

    Terrible!!! ...

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    1 Star Review

    By : 'Tenant'
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : NG7

    20 May 2019
    People found this helpful0

    Keep out of this letting agency! They wouldn't give me back my deposit until I threatened to sue (and yes, I had had confirmation in writing that they would release it entirely). On the day I was supposed to have the keys, the house was not ready, and I had to rearrange the move with the... Read Full Review

    Comments (0)Was this helpful?:
    VERY RUDE AND PUSSHY ESTATE ...

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    1 Star Review

    By : 'JCBEE'
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : NG5

    12 May 2019
    People found this helpful2

    This is possibly the rudest company I have ever had the experience of working with. Apart from lack of transparency, the owner and those who work with him are very pushy. They're very keen to take your money, but they do not respond to formal complaints, the do not uphold the legal... Read Full Review


    Comments on Agent Fees

    They take money wherever they can, and they don\'t tell you unless you make a fuss. Transparency is key to any business, and this estate agent is very shady.

    Comments (1)Was this helpful?:

    By : Ross Considine

    21 Jan 2020

    Hi There, I assume this is from **. Thanks ** for the message. I did send you a message saying how ridiculous you were being, but it was very justified. You had brought pets in to the house, you...

    The WORST letting ...

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    1 Star Review
    UserName

    By : 'Micheal'
    Services : Letting (As a Tenant)
    Rent PCM : £800
    Would you recommend ? : No
    Postcode : NG7

    5 Apr 2019
    People found this helpful1

    Before move in they promise to repair some stuffs, for this reason we delayed our move in. It was not done, they promise to do in a week, after 2 months nothing has been done. I've been without any heating/hot water for days waiting for a technician to have a look what is going on. The... Read Full Review

    Comments (0)Was this helpful?:
    The WORST letting ...

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    1 Star Review
    UserName

    By : 'Fed'
    Services : Letting (As a Tenant)
    Rent PCM : £525
    Would you recommend ? : No
    Postcode : NG2

    27 Nov 2018
    People found this helpful2

    Lived in a rental property where we had numerous issues with flooded kitchens, damp, no functioning fire alarms and an unsealed boiler. All problems reported to Saints immediately but they clearly did not want to spend any money on upkeep of the property. When we left the property they continued to ... Read Full Review


    Comments on Agent Fees

    Attempted to withhold money for made up charges

    Comments (1)Was this helpful?:

    By : Ross Considine

    21 Jan 2020

    Hi There, Thanks for the message...I'm unsure of the exact details as I cant see any details on the review. I just wanted to clear a few things up as we have to stick up for ourselves on...

    STAY AWAY FROM THIS ...

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    1 Star Review
    UserName

    By : 'Saint'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : NG4

    13 Sept 2018
    People found this helpful1

    After being constantly lied to so many times I finally got rid of this aweful company. They did not manage my property. They did not pay me on time. They did not provide details of payments. Their customer service is... Read Full Review


    Comments on Agent Fees

    Bad as it is hard to understand what benefit I got from paying them.

    Comments (0)Was this helpful?:
    Appalling service! They ...

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    1 Star Review

    By : 'Anonymous'
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : NG7

    23 Jan 2018
    People found this helpful2

    Appalling service! They promised to chase the carpet before we moved in the property but didn't. And when things needed servicing in the house it would take them months to come! and you need to keep chasing. Now that we have all moved out of the property for nearly 6 months, I'm still... Read Full Review

    Comments (1)Was this helpful?:

    By : Rachel

    12 Apr 2018

    I completely 100% agree with you. I was treated the same, the only difference was I was called a lier and verbally abused to my face. Very hurtful comments were made to me and my mother. I fell under ...

    I've been using Saint managed ...

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    1 Star Review

    By : 'Wouldn't'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : NG5

    6 Oct 2016
    People found this helpful0

    I've been using Saint managed services for the past three years on my rental property. Initially they were quite good and found decent tenants. The actual management side of things was poor and continues to be. For example I would have to chase for rental statements regularly. My most recent... Read Full Review


    Comments on Agent Fees

    As I'm not receiving the service I'm paying for this is poor

    Comments (0)Was this helpful?:
    I've been using Saint managed ...

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    1 Star Review

    By : 'Wouldn't'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : NG5

    6 Oct 2016
    People found this helpful3

    I've been using Saint managed services for the past three years on my rental property. Initially they were quite good and found decent tenants. The actual management side of things was poor and continues to be. For example I would have to chase for rental statements regularly. My most recent... Read Full Review


    Comments on Agent Fees

    As I'm not receiving the service I'm paying for this is poor

    Comments (0)Was this helpful?:
    I've been using Saint managed ...

    Share On :  FacebookTwitter

    1 Star Review

    By : 'Wouldn't'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : NG5

    6 Oct 2016
    People found this helpful5

    I've been using Saint managed services for the past three years on my rental property. Initially they were quite good and found decent tenants. The actual management side of things was poor and continues to be. For example I would have to chase for rental statements regularly. My most recent... Read Full Review


    Comments on Agent Fees

    As I'm not receiving the service I'm paying for this is poor

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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