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SB Lets

1.7/5, 38 Reviews
21% Recommended

0% letting valuation accuracy

32% letting fee satisfaction

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1 Star Review

By : 'Paul'
Services : Letting(Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : BN2

27 Mar 2022
People found this helpful4

My daughter and her friends rented a property through this unpleasant agency and I acted as guarantor. They were given a "lodger" contract rather than a proper tenancy and were basically evicted at short notice during the pandemic because they questioned the building works going on in the flat below. They were warned that there would be a couple of days work, but it actually continued for many weeks. The problems included noise at unsociable hours and sewage smells. It actually transpired that the builders were staying overnight in the flat below and at one point they actually removed the dividing door between the flats as a shortcut to carry materials through. My daughter and her friends felt completely unsafe and I had to travel to Brighton to act as chaperone to a tearful group of young women. SB Lets (specifically Mr Shadi Baja) showed no understanding that my daughter and her friends were worried about their personal security. I tried to telephone one of the SB Lets female staff (Katy) in the hope of a better response but my telephone calls were blocked. As guarantor, I found written communications from Mr Shadi Baja to be of very poor quality with bad grammar and spelling (as an example see attached notice letter to my daughter and friends). Messages were often rude and aggressive. I also question the use of a "lodger" contract and wonder if this was to take advantage of the government "Rent a Room" scheme? To anyone else considering using SB Lets: Please do not accept these "lodger" contracts.... there is no protection in law and the landlord/agency can treat you as badly as they wish!! But returning to the issue of female safety. On arrival at the flat, I found a label on the doorbell stating "Young Girls" (please see photo). I asked Mr Baja why this label had been placed there but received no explanation. My daughter and her friends certainly had nothing to do with it. In conclusion, I think my biggest worry about SB Lets is that Mr Baja appeared to show no understanding or empathy towards young women who felt unsafe and threatened. We hear such terrible things in the news. Mr Baja should have rushed to reassure my daughter and gone out of his way to re-instate a secure environment. I remember asking if he had any young female relatives and how would he feel if they had been treated the way my daughter was? No reply of course.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting0%32.00%£450£2,600
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    Areas covered
    • BN3
    Address

    SB Lets
    146a Church RoadHove, East Sussex
    BN3 2DL
    01273777999

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    1. 09:00 - 17:30
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    7. Closed
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    1 Star Review
    UserName

    By : 'MFP'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : BN3

    6 Apr 2023
    People found this helpful2

    I had to file a formal complaint against Shadi BAJA (https://find-and-update.company-information.service.gov.uk/officers/SzVtZsxAjNbgSIRh54DK23q0izU/appointments), Director, owner and sole employee of S.B LETS LTD, company number 08218444 ... Read Full Review

    Comments (1)Was this helpful?:

    By : Nicky

    2 May 2023

    Mr Shadi took my deposit and treated my extremely unkindly. He will take advantage of foreign tenants a lot as we are not as aware about the UK system. I drives me crazy how his workers can actually...


    S B let's and shady ...

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    1 Star Review
    UserName

    By : 'Jack'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £800
    Would you recommend ? : No
    Postcode : BN2

    27 Feb 2023
    People found this helpful1

    S B let's and shady shardi are the worst I've ever had to deal With in terms of renting in the Brighton area, misleading photos lead to him Showing my and partner a mouldy flat in the hove area with a hole in the ceiling from a leak up above, he also has criminals working in his home ... Read Full Review

    Comments (0)Was this helpful?:
    Mr shadi baja is the worst ...

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    1 Star Review
    UserName

    By : 'Youssef'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN3

    24 Jan 2023
    People found this helpful2

    Mr shadi baja is the worst don't rent from him because you will never get your deposit back and you will have a lot of problem with him at all the ... Read Full Review

    Comments (0)Was this helpful?:
    The worst experience ever ...

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    1 Star Review
    UserName

    By : 'Louizaa'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £450
    Would you recommend ? : No
    Postcode : BN1

    9 Jan 2023
    People found this helpful2

    The worst experience ever. They don't pick up the phone and when they do many time Shadi hangs up on me and never call back . They don't reply to their email even if it's urgent. Shadi is the only one making discussion about everything ( if you asked anyone else Shadi will change ... Read Full Review

    Comments (0)Was this helpful?:
    My biggest concerns are the ...

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    1 Star Review
    UserName

    By : 'enaa'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £700
    Would you recommend ? : No
    Postcode : BN1

    26 Dec 2022
    People found this helpful1

    My biggest concerns are the lack of organization and frequent miscommunication between tenants. SB Lets never announced to fully switch online and appointment only. I was able to know when I came up to their office. I go there when I need to buy top up cards for my prepaid electric meter but no one ... Read Full Review

    Comments (0)Was this helpful?:
    No understanding of ...

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    1 Star Review

    By : 'Paul'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : BN2

    27 Mar 2022
    People found this helpful4

    My daughter and her friends rented a property through this unpleasant agency and I acted as guarantor. They were given a "lodger" contract rather than a proper tenancy and were basically evicted at short notice during the pandemic because they questioned the building works going on in the ... Read Full Review


    Attached Files
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    Comments (0)Was this helpful?:
    Just ...

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    1 Star Review
    UserName

    By : 'Nicholas'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : BN1

    29 Oct 2021
    People found this helpful1

    They tried all technics to delay the return of my deposit. They were not answering the phone or saying lies. I raised a dispute with a deposit protection agency. After they were informed about the dispute, they returned part of the deposit after withholding money for 'extra ... Read Full Review

    Comments (0)Was this helpful?:
    we wanted to view a property ...

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    1 Star Review

    By : 'Landsdowne'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £2600
    Would you recommend ? : No
    Postcode : BN3

    24 Aug 2021
    People found this helpful0

    we wanted to view a property ASAP, we couldn't due to the current tenants having to isolate. We kept persisting to see a video and had absolutely no response, no effort was made to contact us even though we rang every day for the week and actually went into the shop. They said we would ... Read Full Review

    Comments (0)Was this helpful?:
    WORST AGENCY ...

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    1 Star Review
    UserName

    By : 'OYL'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : BN1

    12 May 2021
    People found this helpful4

    I had this agency two years ago when I was a foreign uni student. First, they missed my two appointment of home viewing with no reasons. Second, they sent an email to notice me when is the finished date, I saw it and obey it, then one day they suddenly called me and said that email was wrong and I ... Read Full Review

    Comments (1)Was this helpful?:

    By : W Cheung

    31 Jul 2021

    Hi, You need to report them to the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    SB let’s helped me ...

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    5 Star Review
    UserName

    UserName

    By : 'Johden'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : BN3

    23 Apr 2021
    People found this helpful0

    SB let’s helped me find my one bed flat in Brighton and it’s great. Thanks Connie and Katy for all the help with it all ! Will use service again ... Read Full Review

    Comments (0)Was this helpful?:
    Great agency, very friendly ...

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    5 Star Review
    UserName

    By : 'Hannah'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £695
    Would you recommend ? : Yes
    Postcode : BN1

    22 Apr 2021
    People found this helpful1

    Great agency, very friendly and helpful. Thanks sb lets I will definitely use you guys again if i ever need to move ... Read Full Review

    Comments (0)Was this helpful?:
    The worst agency ever. I ...

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    1 Star Review
    UserName

    UserName

    By : 'Malak'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £900
    Would you recommend ? : No
    Postcode : BN1

    16 Apr 2021
    People found this helpful4

    The worst agency ever. I payed 6 months for 2 months stay, i still havent got my deposit back and i jhst called Connie in the phone she just hang up on me. The contract started in January 2020 and ended in July 2020. I moved there in January and bought a lot of new furnitures as i was supposed to ... Read Full Review


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    Comments (2)Was this helpful?:

    By : W Cheung

    31 Jul 2021

    Hi, You need to report them to the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    I have really bad experience ...

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    1 Star Review

    By : 'Pablo'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £1000
    Would you recommend ? : No
    Postcode : BN1

    16 Jan 2021
    People found this helpful3

    I have really bad experience with this Agency. After 5 months I'm still waiting to get my deposit of £1000. They just ignore my messages or reply me every 2 months trying to bargain offering me £300 or £500. They just try to take advance of student or forein ... Read Full Review

    Comments (0)Was this helpful?:
    Avoid this agent at all ...

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    1 Star Review

    By : 'rosie'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN2

    7 Jan 2021
    People found this helpful6

    Avoid this agent at all costs, Shadi the lead agent is a con man, made us sign a lodgers agreement, which had spieling mistakes and wrong dates all over it, we asked to have a clause that stopped the landlady from evicting us with no notice, due to the current pandemic. They promised us there was ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Hi, You need to report them to ukala and the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    They don’t even ...

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    1 Star Review

    By : 'Tamsin'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN1

    20 Nov 2020
    People found this helpful4

    They don’t even deserve 1 star. Beyond awful, try to charge you illegal extortionate fees and only backed down when I threatened legal action ! Know your rights and know the law do not deal with these scammers. Avoid at all costs. Then take weeks to return deposit with 0 contact and ... Read Full Review

    Comments (2)Was this helpful?:

    By : Mary

    6 Jan 2021

    I hope someone reads my comment. I came here to Brighton and I'm renting their flat. I signed a 12 month contract and have been here for 6 months, but I want to leave because they are assholes! ...


    THE WORST AGENCY !They ...

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    1 Star Review

    By : 'Krasnova'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : BN2

    26 Oct 2020
    People found this helpful3

    THE WORST AGENCY ! They didn’t give the deposit registration number. And the deposit not in a Secure place. They didn’t respect the 6 months terms of the contract. (It was supposed to be a 6 months contract, and they kick me out after 4 months during the COVID period for ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Hi, You need to report them to ukala and the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    Very terrible agency. First ...

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    1 Star Review
    UserName

    By : 'Georgia'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : BN3

    9 Oct 2020
    People found this helpful2

    Very terrible agency. First of all they charged cash £300 from my friend saying because he’s from an European country and don’t have a UK guarantor, they need to charge this fee extra. This is ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Report them to property ombudsman and ukala. You'll get the deposit back and they will be...


    Refusing to return the ...

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    1 Star Review
    UserName

    UserName

    By : 'Olan'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £650
    Would you recommend ? : No
    Postcode : BN3

    9 Oct 2020
    People found this helpful3

    Refusing to return the deposit for no reason. Gave misleading information regarding when to dispute. They’ve absolutely no internal complaints ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Hi, You need to report them to ukala and the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    EVILhonestly even if the ...

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    1 Star Review
    UserName

    By : 'Jack'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN2

    18 Sept 2020
    People found this helpful4

    EVIL honestly even if the house is lovely do not use SB lets , they will take all your money!!!! bunch of scammers ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Report them to ukala and the property...


    THE WORST AGENCY AND OWNER IN ...

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    1 Star Review

    By : 'Julius'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN2

    24 Jun 2020
    People found this helpful6

    STAY AWAY FROM THEM! THE OWNER SHADI IS A CRIMINAL THAT CHARGES ILLEGAL HIDDEN FEES! FURTHERMORE, HE WILL SHOW UP AT THE PROPERTY THREATENING THE TENANTS WITH EVICTION IF THEY REFUSE TO PAY THE ILLEGAL FEES! DO NOT USE THEIR SERVICES UNDER ANY ... Read Full Review

    Comments (1)Was this helpful?:

    By : Sophie

    2 Jul 2020

    Just sent a report to property ombudsmen, please do the...


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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 4/24/2017, 3:19:49 AM by allAgents

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