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SB Lets

1.7/5, 38 Reviews
21% Recommended

0% letting valuation accuracy

32% letting fee satisfaction

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"The worst agency ever. I..."

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1 Star Review
UserName

Connie

UserName

Shadi

By : 'Malak'
Services : Letting(I am a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : BN1

16 Apr 2021
People found this helpful4

The worst agency ever. I payed 6 months for 2 months stay, i still havent got my deposit back and i jhst called Connie in the phone she just hang up on me. The contract started in January 2020 and ended in July 2020. I moved there in January and bought a lot of new furnitures as i was supposed to stay there for one yesr and a half. Because of the pandemic that started in march, i had to go back to my country. I left all my belongings there and gave my keys to my friend. When i was in my country, i didn't know how long this pandemic will last. So, i was supposed to go back to brighton once i can. Before my contract ended, connie told me to pay the next 6 months which is normal, i said okay and my mon went to the bank to make the transfer. The morning after that, i woke up to a text from connie saying that the “landlord” doesn't want to accept that price anymore and that “he” wants a 14 months contract payed nowwwww. She knows also that i am i student and that i finish my year in July 2021 which means that i dont need to stay that long... I didn't know why she is saying that at the last minute neither why she let me do the bank transfer. So i told my single mother who doesn't have any income to go to the bank ASAP and stop the transfer before it arrives. She did and luckily it wasn't gone because otherwise i won't have enough money to study this year and my future will be risked. I then saw the reviews of that agency in internet and i saw 5 or 6 new comments saying exactly what happened to me ( during the pandemic they did things like that to international student knowing that they are powerless as they are not in the UK) they also mentioned an Iranian guy named “shadi” which works woth the agency... I then understood more of it and remembered that i know this iranien guy and i have the number of his son. I told his son to give me the number of his dad, he didn't, i called someone else which i know and he gave me his number. I called him and he said that he doesn't know what im talking about and that the agency is responsible for that and he is not. Connie blocked me in whatsapp and told me that she “doesn't want to talk there anymore for some reasons” and that we have to talk only by email. I told her that i cant afford that and i have nothing to do with this appartement for that long. She sais it is not négociable. I decided to move and for the MY ONCLE IS A LAWYER AND HE TOLD ME THAT I AM ALLOWED OF 2 weeks to move my belongings. I told her to give me 1 or 2 weeks to sel my furnitures and to tell my friend to pack everything for me. I had to pay her and order boxes... After that, i didn't get my deposit back, i sent her several emails about that but because i wasn't in the UK she probably didn't pay attention to it. Now im in the UK and i want my deposit back ASAP because it will make a big difference for my life right now as this pandemic created problems for almost everyone.


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    By : W Cheung

    31 Jul 2021

    Hi, You need to report them to the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with it.

    By : W Cheung

    20 Sept 2021

    They should have put your deposit into "mydeposits", which is a deposit protection scheme. Contact my deposits and raise a dispute.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting0%32.00%£450£2,600
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    Areas covered
    • BN3
    Address

    SB Lets
    146a Church RoadHove, East Sussex
    BN3 2DL
    01273777999

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    1. 09:00 - 17:30
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    Scammer alert - If you have ...

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    1 Star Review
    UserName

    By : 'MFP'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : BN3

    6 Apr 2023
    People found this helpful2

    I had to file a formal complaint against Shadi BAJA (https://find-and-update.company-information.service.gov.uk/officers/SzVtZsxAjNbgSIRh54DK23q0izU/appointments), Director, owner and sole employee of S.B LETS LTD, company number 08218444 ... Read Full Review

    Comments (1)Was this helpful?:

    By : Nicky

    2 May 2023

    Mr Shadi took my deposit and treated my extremely unkindly. He will take advantage of foreign tenants a lot as we are not as aware about the UK system. I drives me crazy how his workers can actually...


    S B let's and shady ...

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    1 Star Review
    UserName

    By : 'Jack'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £800
    Would you recommend ? : No
    Postcode : BN2

    27 Feb 2023
    People found this helpful1

    S B let's and shady shardi are the worst I've ever had to deal With in terms of renting in the Brighton area, misleading photos lead to him Showing my and partner a mouldy flat in the hove area with a hole in the ceiling from a leak up above, he also has criminals working in his home ... Read Full Review

    Comments (0)Was this helpful?:
    Mr shadi baja is the worst ...

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    1 Star Review
    UserName

    By : 'Youssef'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN3

    24 Jan 2023
    People found this helpful2

    Mr shadi baja is the worst don't rent from him because you will never get your deposit back and you will have a lot of problem with him at all the ... Read Full Review

    Comments (0)Was this helpful?:
    The worst experience ever ...

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    1 Star Review
    UserName

    By : 'Louizaa'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £450
    Would you recommend ? : No
    Postcode : BN1

    9 Jan 2023
    People found this helpful2

    The worst experience ever. They don't pick up the phone and when they do many time Shadi hangs up on me and never call back . They don't reply to their email even if it's urgent. Shadi is the only one making discussion about everything ( if you asked anyone else Shadi will change ... Read Full Review

    Comments (0)Was this helpful?:
    My biggest concerns are the ...

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    1 Star Review
    UserName

    By : 'enaa'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £700
    Would you recommend ? : No
    Postcode : BN1

    26 Dec 2022
    People found this helpful1

    My biggest concerns are the lack of organization and frequent miscommunication between tenants. SB Lets never announced to fully switch online and appointment only. I was able to know when I came up to their office. I go there when I need to buy top up cards for my prepaid electric meter but no one ... Read Full Review

    Comments (0)Was this helpful?:
    No understanding of ...

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    1 Star Review

    By : 'Paul'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Prospective Landlord/Tenant)
    Would you recommend ? : No
    Postcode : BN2

    27 Mar 2022
    People found this helpful4

    My daughter and her friends rented a property through this unpleasant agency and I acted as guarantor. They were given a "lodger" contract rather than a proper tenancy and were basically evicted at short notice during the pandemic because they questioned the building works going on in the ... Read Full Review


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    Comments (0)Was this helpful?:
    Just ...

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    1 Star Review
    UserName

    By : 'Nicholas'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £850
    Would you recommend ? : No
    Postcode : BN1

    29 Oct 2021
    People found this helpful1

    They tried all technics to delay the return of my deposit. They were not answering the phone or saying lies. I raised a dispute with a deposit protection agency. After they were informed about the dispute, they returned part of the deposit after withholding money for 'extra ... Read Full Review

    Comments (0)Was this helpful?:
    we wanted to view a property ...

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    1 Star Review

    By : 'Landsdowne'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £2600
    Would you recommend ? : No
    Postcode : BN3

    24 Aug 2021
    People found this helpful0

    we wanted to view a property ASAP, we couldn't due to the current tenants having to isolate. We kept persisting to see a video and had absolutely no response, no effort was made to contact us even though we rang every day for the week and actually went into the shop. They said we would ... Read Full Review

    Comments (0)Was this helpful?:
    WORST AGENCY ...

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    1 Star Review
    UserName

    By : 'OYL'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : BN1

    12 May 2021
    People found this helpful4

    I had this agency two years ago when I was a foreign uni student. First, they missed my two appointment of home viewing with no reasons. Second, they sent an email to notice me when is the finished date, I saw it and obey it, then one day they suddenly called me and said that email was wrong and I ... Read Full Review

    Comments (1)Was this helpful?:

    By : W Cheung

    31 Jul 2021

    Hi, You need to report them to the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    SB let’s helped me ...

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    5 Star Review
    UserName

    UserName

    By : 'Johden'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £800
    Would you recommend ? : Yes
    Postcode : BN3

    23 Apr 2021
    People found this helpful0

    SB let’s helped me find my one bed flat in Brighton and it’s great. Thanks Connie and Katy for all the help with it all ! Will use service again ... Read Full Review

    Comments (0)Was this helpful?:
    Great agency, very friendly ...

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    5 Star Review
    UserName

    By : 'Hannah'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £695
    Would you recommend ? : Yes
    Postcode : BN1

    22 Apr 2021
    People found this helpful1

    Great agency, very friendly and helpful. Thanks sb lets I will definitely use you guys again if i ever need to move ... Read Full Review

    Comments (0)Was this helpful?:
    The worst agency ever. I ...

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    1 Star Review
    UserName

    UserName

    By : 'Malak'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £900
    Would you recommend ? : No
    Postcode : BN1

    16 Apr 2021
    People found this helpful4

    The worst agency ever. I payed 6 months for 2 months stay, i still havent got my deposit back and i jhst called Connie in the phone she just hang up on me. The contract started in January 2020 and ended in July 2020. I moved there in January and bought a lot of new furnitures as i was supposed to ... Read Full Review


    Attached Files
    • Icon
    Comments (2)Was this helpful?:

    By : W Cheung

    31 Jul 2021

    Hi, You need to report them to the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    I have really bad experience ...

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    1 Star Review

    By : 'Pablo'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £1000
    Would you recommend ? : No
    Postcode : BN1

    16 Jan 2021
    People found this helpful3

    I have really bad experience with this Agency. After 5 months I'm still waiting to get my deposit of £1000. They just ignore my messages or reply me every 2 months trying to bargain offering me £300 or £500. They just try to take advance of student or forein ... Read Full Review

    Comments (0)Was this helpful?:
    Avoid this agent at all ...

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    1 Star Review

    By : 'rosie'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN2

    7 Jan 2021
    People found this helpful6

    Avoid this agent at all costs, Shadi the lead agent is a con man, made us sign a lodgers agreement, which had spieling mistakes and wrong dates all over it, we asked to have a clause that stopped the landlady from evicting us with no notice, due to the current pandemic. They promised us there was ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Hi, You need to report them to ukala and the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    They don’t even ...

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    1 Star Review

    By : 'Tamsin'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN1

    20 Nov 2020
    People found this helpful4

    They don’t even deserve 1 star. Beyond awful, try to charge you illegal extortionate fees and only backed down when I threatened legal action ! Know your rights and know the law do not deal with these scammers. Avoid at all costs. Then take weeks to return deposit with 0 contact and ... Read Full Review

    Comments (2)Was this helpful?:

    By : Mary

    6 Jan 2021

    I hope someone reads my comment. I came here to Brighton and I'm renting their flat. I signed a 12 month contract and have been here for 6 months, but I want to leave because they are assholes! ...


    THE WORST AGENCY !They ...

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    1 Star Review

    By : 'Krasnova'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : BN2

    26 Oct 2020
    People found this helpful3

    THE WORST AGENCY ! They didn’t give the deposit registration number. And the deposit not in a Secure place. They didn’t respect the 6 months terms of the contract. (It was supposed to be a 6 months contract, and they kick me out after 4 months during the COVID period for ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Hi, You need to report them to ukala and the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    Very terrible agency. First ...

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    1 Star Review
    UserName

    By : 'Georgia'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : BN3

    9 Oct 2020
    People found this helpful2

    Very terrible agency. First of all they charged cash £300 from my friend saying because he’s from an European country and don’t have a UK guarantor, they need to charge this fee extra. This is ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Report them to property ombudsman and ukala. You'll get the deposit back and they will be...


    Refusing to return the ...

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    1 Star Review
    UserName

    UserName

    By : 'Olan'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Rent PCM : £650
    Would you recommend ? : No
    Postcode : BN3

    9 Oct 2020
    People found this helpful3

    Refusing to return the deposit for no reason. Gave misleading information regarding when to dispute. They’ve absolutely no internal complaints ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Hi, You need to report them to ukala and the property ombudsman. You'll get your money back and they will be fined. The law is on your side. Don't let them get away with...


    EVILhonestly even if the ...

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    1 Star Review
    UserName

    By : 'Jack'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN2

    18 Sept 2020
    People found this helpful4

    EVIL honestly even if the house is lovely do not use SB lets , they will take all your money!!!! bunch of scammers ... Read Full Review

    Comments (1)Was this helpful?:

    By : W

    9 Jan 2021

    Report them to ukala and the property...


    THE WORST AGENCY AND OWNER IN ...

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    1 Star Review

    By : 'Julius'
    Branch : Hove, 146a Church Road
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : BN2

    24 Jun 2020
    People found this helpful6

    STAY AWAY FROM THEM! THE OWNER SHADI IS A CRIMINAL THAT CHARGES ILLEGAL HIDDEN FEES! FURTHERMORE, HE WILL SHOW UP AT THE PROPERTY THREATENING THE TENANTS WITH EVICTION IF THEY REFUSE TO PAY THE ILLEGAL FEES! DO NOT USE THEIR SERVICES UNDER ANY ... Read Full Review

    Comments (1)Was this helpful?:

    By : Sophie

    2 Jul 2020

    Just sent a report to property ombudsmen, please do the...


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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 4/24/2017, 3:19:49 AM by allAgents

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