The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.5/5, 106 Reviews
94% Recommended
100% sales valuation accuracy
100% letting valuation accuracy
69% sales fee satisfaction
75% letting fee satisfaction

James
By : 'Cosmin Alexandru Diaconescu'
Services : Letting(As a Tenant)
Would you recommend ? : Yes
Postcode : SE13
My reference is towards James Henman and i will describe him as an Excellent , professional with friendly service and prompt response ..! Highly recommend Leaders in Forest Hill!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 69% | £347,000 | £494,750 |
| Lettings | 100% | 75% | £950 | £2,000 |
Leaders
9-13 The Facade, Devonshire Road, London, Greater London
SE23 3HA
020 8699 1600

By : 'Lewis'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SE23
Christine was a lovely and very helpful young lady, she went above and beyond to help me with a friendly but professional manner. Would highly recommend Leaders in Forest... Read Full Review

By : 'Lorraine'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE26
Christine is very friendly & kind. She knew what I was looking for by the description I described. Although I'm new to looking for my 1st time property Christine was really informative &... Read Full Review


By : 'D.A.'
Services : Letting( As a Owner )
Rent PCM : £950
Would you recommend ? : Yes
Postcode : SE26
When Leaders took over the managing agent that we were using we were a little nervous about who were were getting to do business with. There was no need to be nervous at all and, 12 years later, we can safely say that we were in very safe hands. As an absent landlord it is vital to have a good... Read Full Review

By : 'Cosmin'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE13
My reference is towards James Henman and i will describe him as an Excellent , professional with friendly service and prompt response ..! Highly recommend Leaders in Forest... Read Full Review

By : 'Jessica'
Services : Sales( As a Vendor )
Sold price : £347000
Would you recommend ? : Yes
Postcode : SE23
We sold our flat recently through Leaders Forest Hill, with Nikki Lumsden and Riz Ali's help. We found them to be a fantastic estate agent to work with. Responsive, patient, very helpful and happy to help answer our questions and reassure us where needed. They were very experienced and... Read Full Review

By : 'Meerim'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No
Postcode : SE23
If you respect basic decency then please stay away from this estate agency. We are a family of 4 (parents and two kids), professionals with stable and permanent income. After viewing the place we made an offer for a place, but the agency came back to us saying if we chose the Zero Deposit Scheme... Read Full Review


By : 'Diana'
Services : Sales( As a Vendor )
Sold price : £494750
Would you recommend ? : Yes
Postcode : SE5
Leaders, Forest Hill, looked after my rental property for a number of years and have just completed its sale. Both lettings and sales departments have proved efficient and always civil and charming. Timothy Holland and Nikki Lumsden from Sales were very knowledgable and enthusiastic about the... Read Full Review

By : 'Marcia'
Services : Letting( As a Tenant )
Rent PCM : £1648
Would you recommend ? : Yes
Postcode : SE23
James was great with us. Very nice, efficient and helpful all the time! He was always available to help us and clarify our doubts! Very easy going team!... Read Full Review
The fees could be smaller but all agencies do the same. The good thing is the no deposit option!

By : '13C'
Services : Property Management
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE15
Their outgoing tenants at 13B Trafalgar Avenue left a fly tip. When reported they couldn't care less. As we're at a bus stop further fly tip occured. The incoming left boxes at the front creating more waste. In the end I've had to pay £100 private refuge myself even for removal... Read Full Review
NA have to say bad assuming Chris does pay a fee and got F.A from them for it in this respect

By : 'Katherine'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : WINL
Very helpful service from Selwyn. He was very friendly over the phone which a lot of lettings agents lack. Very quick to arrange a viewing. Jenny showed us the property, she was a very nice and friendly person. Everything was dealt professionally and efficiently. Thank you Selwyn and Jenny!... Read Full Review

By : 'Mr'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : CR0
Leaders are a very professional team of property specialists . Dave Lewis the manager leads his group well utilises there skills and attributes and knowledge. They have helped me run my landlord business very efficiently. I highly recommend Dave Lewis and the Leaders team at Forest... Read Full Review
Excellent value for money
By : 'Anon'
Services : Letting( As a Owner )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : SE23
Have let through Leaders as a landlord for nearly three years. Professional and helpful and human. Very happy with Lydia who is looking after me... Read Full Review
A bit toppy but peace of mind is worth some money!

By : 'Hamed'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE23
I think the process to get a new flat with Leaders went really smooth because of their dedicated team ...... Read Full Review
I think the agents fees is consistent with the market demand


By : 'Miriam'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE23
Good Service, Efficient and Helpful, On hand with relevant information when needed. In regular communication about moving details and setting up utilities... Read Full Review
By : 'Zoe'
Services : Letting( As a Tenant )
Rent PCM : £1750
Would you recommend ? : No
Postcode : SE23
Terrible experience with this agency - did not keep us updated on our offer or subsequent move, gave us incorrect details multiple times and when unbelievably rude. The experience was so poor we moved letting agencies and luckily the landlord subsequently moved agencies so we could still rent the... Read Full Review
Average

By : 'Emma'
Services : Letting( As a Tenant )
Rent PCM : £2000
Would you recommend ? : No
Postcode : SE11
Worst service I have ever received. He asked questions which are not relevant to the service he provides. He should not be working with people or for people . He is lacking basic skills. Extremely... Read Full Review
bad
By : 'LeadersTenant'
Services : Letting( As a Tenant )
Rent PCM : £1000
Would you recommend ? : No
Postcode : SE5
I would strongly discourage prospective tenants from using this lettings agent. We have been renting a property through Leaders (Forest Hill Branch) for over a year and almost without exception their response to issues we have raised has been sluggish, parsimonious and disorganised, and the fees... Read Full Review
Improve internal communications, follow-up on ongoing cases in a more timely and organised fashion, reduce tenenacy renewal fees.

By : 'MHW'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE4
Over the many years we were renting the house Linda was always helpful in solving any issues that arose and especially in tieing up issues around the end of our tenancy. She was always courteous and professional and a good representative of the... Read Full Review
By : 'Paul'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE23
Excellent customer service and cooperative during the application and moving process. The display cards in the office window are very clear with good standard photos and when I had to visit the office the other members of staff were very welcoming. I will use them... Read Full Review
By : 'Susan'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE23
Everything was dealt with professionally and efficiently. The tenants were luckily found within hours of my handing over the keys which was very good, but made it all rather fast and there were some questions in my mind about the detailed process - I'm sure if I hadn't been at work and... Read Full Review
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Last updated at 3/6/2014, 6:22:17 AM by allAgents