Acorn Property Management Ltd

Dishonest / Rude staff, tell you anything to get you in the property. I was told the following: - Walls would be cleaned / painted - Didn't Happen! - Rent was not due till a later date as in pro-invoice - This actually changed and I wasn't even informed of the new first payment date (after the rent and deposit), this made me go into arrears till I cleared it, I was told 3 times of the payment date even once signing the tenancy for the keys, I was then told after a long argument that it was a miss-understanding (There side). Landlord then had to give me bad reference due to the rent cause of the miss leading information Acorn staff told me. - Damp appeared all over the property after moving in, cleaned several times and keeps coming back (I have Asthma and this is not good for my health) - There was lots of rust all over the radiator in the bathroom, oven in the Kitchen as well as the hob. - The fridge and cupboards in the Kitchen all needed a good clean as it was completely dirty once moved in. - We was also without keys to the letterbox for almost 2 weeks as they took ages to get them to us and spare keys for my girlfriend. - We were not informed of our allocated space for parking. - The building is suppose to be for non-smokers, yet the place always smells of cigarettes and about once a week smells of Weed. When coming to end the tenancy on the 6 month break clause (Which was made out there wasn't one to begin with till I had it looked into) the staff then become very rude. Before even moving in the property the staff always seemed confused of any arrangements and decided to tell me anything I wanted to hear, rather than calling back at a later time with the correct information. I was not even told that the property I moved into is owned by a Housing Association, and the Landlord was almost impossible to get hold off and always took ages to respond to emails. I was mostly assisted by Mercedes Koehl. I would advise anyone to NOT rent any property by Acorn Property Management. Very unhelpful, dishonest and rude!!! I will certainly not be using them again....