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The UK's Largest Customer Review Website for the Property Industry

4/5, 21 Reviews
67% Recommended
80% letting valuation accuracy
71% letting fee satisfaction
By : 'Josh&Emma'
Services : Letting(I am a Tenant)
Rent PCM : £1080
Would you recommend ? : No
Postcode : RH15
Shameful behaviour. Borderline harassment. No respect or care given to their tenants. Make excuses and have lied publicly in response to our Google review. We can evidence our review to be fact. We can evidence the utterly horrendous response to be lies. This agency clearly has judged us unfairly, discriminated even. We don't understand why. They have shown their incompetency in abundance. We are deeply saddened and shocked at just how awful our experience has been.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 80% | 71.00% | £750 | £1,325 |
Stanley and Partners
14 Station Road, Burgess Hill, West Sussex
RH15 9DQ
01444 235 611
By : 'Josh&Emma'
Services : Letting (As a Tenant)
Rent PCM : £1080
Would you recommend ? : No
Postcode : RH15
Shameful behaviour. Borderline harassment. No respect or care given to their tenants. Make excuses and have lied publicly in response to our Google review. We can evidence our review to be fact. We can evidence the utterly horrendous response to be lies. This agency clearly has judged us unfairly,... Read Full Review
By : 'Louise'
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : RH15
Do not flatter yourselves as a company that nobody would leave a negative review.! You’re a rubbish, useless company. I have been in touch with your company as a representative and you couldn’t more... Read Full Review

By : 'Kelly'
Services : Letting (As a Tenant)
Rent PCM : £1170
Would you recommend ? : No
Postcode : RH15
I hadn't rented for over 16 years and so pleased never going to have to again! Overall very poor service by Stanley and Partners. Jody was always very professional and courteous though and would action requests very promptly. The rent was extortionate for what was a very tatty and old... Read Full Review

By : 'Derek'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RH15
Jody is very helpful and professional and a pleasure to deal with. Have been with this company over five... Read Full Review

By : 'gisele'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : Yes
Postcode : BN7
Our experience with Stanley & Partners through the services of Jody Courtney was extremely professional and made the acquiring of our new home a very pleasant and stress free time. We would certainly recommend these services to anyone looking for a rented home. Gisele & Ian... Read Full Review


By : 'Jane'
Services : Letting (As a Owner)
Rent PCM : £965
Would you recommend ? : Yes
Postcode : RH15
We have used Stanley and Partners since 2012 and found them to be professional, thorough and friendly service. They offer sound advice on property and tenant issues and be relied upon to respond to issues in a timely way. Good communication, fair rates, friendly... Read Full Review

By : 'Saira'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RH15
As a Landlady, I have used S&P to manage my property for many years. Joanna, Jodie and James have all shown utmost consistency in their commitment and professionalism. I would highly recommend... Read Full Review

By : 'Jeremy'
Services : Letting (As a Tenant)
Rent PCM : £1100
Would you recommend ? : No
Postcode : RH15
Read the small print in your contract...if you have a pet you will lose 25% of your deposit. We had £300 of our security deposit held back despite leaving the property in immaculate condition we were charged approx £150 for a professional clean which was completely un necessary and the same for a... Read Full Review

By : 'Jason'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN6
Very helpful and prompt to aid with any problems or concerns. Efficient with administration yet friendly in correspondence. I would be happy to rent with them again in the future and would be glad to recommend them to others. Jody, in particular, has been ace and made our time renting hassel free,... Read Full Review

By : 'Alice'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH15
Joanna Petty was my main contact and was always quick to respond to any email. We had no issues at all during our one year rental period with Stanley & Partners so great experience all in... Read Full Review
By : 'Adam'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : BN8
Excellent letting agent with first class customer service. As a tenant they have always been helpful and friendly. 10 out of... Read Full Review

By : 'Louise'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH15
Great letting agent, Jody is very efficient and informative and deals with maintenance issues in a timely fashion. We have been renting with Stanley & Partners for a few years now and they have been... Read Full Review

By : 'Claire'
Services : Letting (As a Tenant)
Rent PCM : £1325
Would you recommend ? : Yes
Postcode : RH15
Very professional and friendly service and catered for all our needs. Would highly recommend. Jody and joanna are extremely helpful and a credit to there... Read Full Review
By : james stanley
24 Jun 2019Thank you for your kind...

By : 'Jeremy'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH15
Having just sold our property and decided to move into rented for the 1st time in nearly 15 years we were surprised to learn this is quite a thorough process but Jody has been really helpful throughout the whole process and been extremely efficient in answering our questions. It's made... Read Full Review
Good

By : 'Terri'
Services : Letting (As a Owner)
Rent PCM : £1175
Would you recommend ? : Yes
Postcode : RH15
I recently had to replace a fence and took the opportunity to remove a tree at the same time. Jody visited the property and reassured the neighbours (who were concerned about security). Jody took care of obtaining quotes, and getting the work done promptly, in spite of high demand following a bad ... Read Full Review
Good
By : 'Ian'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : Yes
Postcode : BN6
My wife and I needed to rent a property at short notice and Jody pulled out all the stops to make it happen. Arranging the viewing straight away, expediting the reference checks, meeting us out of hours in order to sign paperwork⦠the service was first class, and always very... Read Full Review

By : 'J'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RH15
Joanna is very personable, professional and quick to respond to any concerns / issues we have had relating to the property. Our move was smooth which was... Read Full Review

By : 'ex-tenant'
Services : Letting (As a Tenant)
Rent PCM : £750
Would you recommend ? : No
Postcode : BN6
simplify your life and avoid this agency, i have nothing good to say about james stanley and his mean spirited... Read Full Review
as badf as it can be
By : James Stanley
11 Sept 2017Sorry to hear you are unhappy "ex-tenant". I don't know which property or who you are so cant comment to put our side. All I can say is that we do act fairly but do expect the tenant...

By : 'Malcolm'
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : BN6
This is my first experience of renting for 30 years, so I wasn't sure what to expect. I found Denise helpful, friendly and... Read Full Review
I'm not experienced at renting, but the fees seemed reasonable to me.
I'm not experienced at renting, but the fees seemed reasonable to me.

By : 'Jella'
Services : Letting (As a Tenant)
Rent PCM : £975
Would you recommend ? : Yes
Postcode : RH15
I have used many agents and had good and bad experiences, I always found James helpful and informative when renting through Stanley & Partners. I had a few issues with heating at the house and James was quick to respond and sorted everything... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.