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St Budeaux Devon, St Budeaux PL5
1.7/5, 6 Reviews
17% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction
No Description Found
"Unprofessional - As an..."
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1 Star Review
Tyler
By : 'shaun'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL2
29 Apr 2022
People found this helpful1
Unprofessional - As an experienced property investor with an ever expanding portfolio, I placed a very good offer on a property requiring modernisation. My offer could not be progressed and would not be passed to the seller until I had visited their in-house mortgage advisor as they apparently had preferential rates. This is company policy I was told, and they prefer to manage all aspects in-house, I was even told that all other bidders were undertaking this process so if I wanted to be considered I need to do the same - this is not in line with FCA guidance. Even though I explained that I wanted to use my trusted mortgage advisor that I have used for every purchase over the last 15 years, this was not good enough. Terrible service from someone is supposed to be the branch manager, never experienced this before and don't appreciate being intimidated and pressured to do something that legally I am not obliged to do. The worst bit is that the poor buyer who has trusted these agents will never be aware of the offers they have missed out on because of this behavior. Avoid and go see a local independent agent.
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Address
Connells
15 Victoria Road, St Budeaux, Devon
PL5 1RW
01752 351616
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Connells Branches (View All 160)
Awful!! Unprofessional, ...
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1 Star Review
By : 'Katrina'
Services : Online Auctions (I sold a property using them)
Would you recommend ? : No
Postcode : PL5
16 Sept 2022
People found this helpful0
Awful!! Unprofessional, untruthful, unreliable. Discloses personal information. Avoid telling you your in a six month contract. Avoid at all... Read Full Review
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Unprofessional - As an ...
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1 Star Review
By : 'shaun'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL2
29 Apr 2022
People found this helpful1
Unprofessional - As an experienced property investor with an ever expanding portfolio, I placed a very good offer on a property requiring modernisation. My offer could not be progressed and would not be passed to the seller until I had visited their in-house mortgage advisor as they apparently had... Read Full Review
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Trying to purchase a flat for ...
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1 Star Review
By : 'Christopher'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL2
10 Mar 2022
People found this helpful1
Trying to purchase a flat for a BTL, and have never met a more unhelpful estate agents in all my life. Tried to book a viewing but told only doing block booking, even though it was very inconvenient I kept the arranged time and date and was the 1st followed by no. 2 and that was it. When she... Read Full Review
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You couldn't find a ...
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5 Star Review
By : 'Simply'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : PL5
12 Oct 2017
People found this helpful0
You couldn't find a single fault for this estate agents in Plymouth especial for the manager of the branch Called Liz. The whole process of buying a property was stressful free with so much support, professional approach and patience. Thank you all so much at the branch for finding us our... Read Full Review
Comments on Agent Fees
Good
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After finding a property that ...
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1 Star Review
By : 'Paignton'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PL1
6 Oct 2017
People found this helpful1
After finding a property that we liked, we went ahead and decided to put the necessary holding deposit down to secure the place. We agreed the moving-in date with the estate agent, and signed the Holding Deposit Agreement for the agreed move date and rent per month. After paying the £200... Read Full Review
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I had some queries on a ...
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1 Star Review
By : 'SQN'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL11
23 Dec 2015
People found this helpful3
I had some queries on a property for sale. When I called the agent did not answer the question fully so I submitted a detailed query by email. This was never replied to. I followed up again with another phone call and was told that the manager would ring me back with answers. The phone call was... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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