The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.7/5, 6 Reviews
17% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
99% letting fee satisfaction

Tyler
By : 'Christopher'
Services : Sales(Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL2
Trying to purchase a flat for a BTL, and have never met a more unhelpful estate agents in all my life. Tried to book a viewing but told only doing block booking, even though it was very inconvenient I kept the arranged time and date and was the 1st followed by no. 2 and that was it. When she appeared after no 2, I left her an offer and off she drove, so much for block bookings. This was a Saturday, on the Monday a man telephoned trying to sell me their in-house mortgage facilities, as it would help to persuade the seller that I was a good option. I explained that I had my own mortgage broker and would not require theirs, the attitude seemed quite cold after this. My offer was refused, yet today Wednesday I received another call asking for my highest and final offer, and having taken advice discovered that this isn't allowed anymore, as any offer received has to be given to the seller right up to completion. I telephoned later in the day an spoke to a really not very pleasant woman, who I was told was the manager, I gave her an increased offer and asked her to put it forward, and after her repeatedly saying is this your final offer, I said it's my offer that I wish you to put forward. She appeared cross and irate with me, so I assume even if it is the highest offer, that she will recommend someone else. This is my 1st and final time using Connells, rude, abrupt, hard selling and in my opinion sharp practice. My advice to anybody is use an Independent Agent, not a corporate, where the staff get paid no matter how rude they are.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £0 | £0 |
| Lettings | 0% | 99% | £0 | £0 |
Connells
15 Victoria Road, St Budeaux, Devon
PL5 1RW
01752 351616
By : 'Katrina'
Services : Online Auctions (I sold a property using them)
Would you recommend ? : No
Postcode : PL5
Awful!! Unprofessional, untruthful, unreliable. Discloses personal information. Avoid telling you your in a six month contract. Avoid at all... Read Full Review

By : 'shaun'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL2
Unprofessional - As an experienced property investor with an ever expanding portfolio, I placed a very good offer on a property requiring modernisation. My offer could not be progressed and would not be passed to the seller until I had visited their in-house mortgage advisor as they apparently had... Read Full Review

By : 'Christopher'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL2
Trying to purchase a flat for a BTL, and have never met a more unhelpful estate agents in all my life. Tried to book a viewing but told only doing block booking, even though it was very inconvenient I kept the arranged time and date and was the 1st followed by no. 2 and that was it. When she... Read Full Review

By : 'Simply'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : PL5
You couldn't find a single fault for this estate agents in Plymouth especial for the manager of the branch Called Liz. The whole process of buying a property was stressful free with so much support, professional approach and patience. Thank you all so much at the branch for finding us our... Read Full Review
Good
By : 'Paignton'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : PL1
After finding a property that we liked, we went ahead and decided to put the necessary holding deposit down to secure the place. We agreed the moving-in date with the estate agent, and signed the Holding Deposit Agreement for the agreed move date and rent per month. After paying the £200... Read Full Review
By : 'SQN'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : PL11
I had some queries on a property for sale. When I called the agent did not answer the question fully so I submitted a detailed query by email. This was never replied to. I followed up again with another phone call and was told that the manager would ring me back with answers. The phone call was... Read Full Review
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