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The UK's Largest Customer Review Website for the Property Industry

4.6/5, 9 Reviews
89% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction

Bianca
By : 'Mrs Read & Mr Humphreys'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : KT15
Huge thanks to Bianca Rose and team at Waterfalls Estate Agents, West Byfleet for very successful completion of sale of bungalow.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £635,000 | £687,500 |
| Lettings | 0% | 0% | £0 | £0 |
Waterfalls Sales & Lettings
57a Station Approach, West Byfleet, Surrey
KT14 6NE
01932 355355

By : 'Mrs'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT15
Huge thanks to Bianca Rose and team at Waterfalls Estate Agents, West Byfleet for very successful completion of sale of... Read Full Review
By : 'Mr'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT14
From start to finish I was very impressed with the service received from the team at Waterfalls. From day 1 when Dean visited our property it was evident that their passion and expertise in the market was what would set them out from the local competition. The teams ability to understand what type... Read Full Review
Reasonable fees and very competitive

By : 'Gillian'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT14
I introduced Waterfalls to a couple of very disabled elderly friends who needed to downsize. Dean Phillips was absolutely amazing with them. Nothing was too much trouble and he supported them every step of the way right up to completion. His patience, kindness and help meant a lot of pressure was ... Read Full Review
Earned every penny


By : 'West'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT14
Very experienced staff who listen and work with you in a proficient and professional way. Highly recommend Bianca and... Read Full Review

By : 'Maureen'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : GU21
We were very happy with the service we received from waterfalls, West Byfleet, from Ryan introducing us to our ideal home right through to completion. Ryan was very good at communicating with us every step of the way and always responding to our queries and concerns in a very timely fashion. We... Read Full Review
N/A - used Waterfalls on the buy side.


By : 'Hollies'
Services : Sales (As a Vendor)
Sold price : £687500
Would you recommend ? : Yes
Postcode : KT14
Thank you Waterfalls. Dean and Bianca have been amazing from start to finish. Nothing too much trouble and everything done with a smile, great communication and superb customer service we can't recommend them highly enough. Would definitely use Waterfalls... Read Full Review
Agents fees were fair


By : 'Brian'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : KT15
We had a lot of difficulty in finding our ideal place to move to but the Waterfalls team in West Byfleet stuck with us, finding buyers for our house to keep us in the market and in a position to bid when the right opportunity came along. Dean Phillip patiently guided us on pricing, always... Read Full Review
Fantastic service for standard fees.
By : 'Annie'
Services : Sales (As a Vendor)
Sold price : £635000
Would you recommend ? : Yes
Postcode : KT15
Highly recommend this office of Waterfalls. Despite a lengthy sale, and 3 different buyers, they kept us up to date and were very nice to deal with. Very professional and knowledgable about the market too. Would definitely use them... Read Full Review
Reasonable considering the amount of work they did, and the time taken to complete the sale.

By : 'nick'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : GU47
Very frustrating experience renting High Way house via Waterfalls , apart from their below average performance of managing the many problems we had with the property over two years, the more inconvenient ones being , loss of the only serviceable shower for six weeks , loss of heating during the... Read Full Review
very poor , if you really want to add a whole load of frustration and complication to your life Waterfalls is ideal .
By : Natasha Fuoco
10 Mar 2017Dear Mr Plummer, I'm sorry you've felt the need to write regarding your experience at Highway House. I thought I'd reply to put a different perspective on what happened though. I understand the...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 2/3/2017, 5:52:31 AM by allAgents