The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 6 Reviews
0% Recommended
By : 'Mandy'
Services : Letting(Property Management)
Would you recommend ? : No
Postcode : EH6
Terrible untrustworthy company If constantly chasing the factor to carry out any repairs or even answer your phone calls or emails is your thing , then this is the company for you If not AVOID AVOID AVOID
James Gibb Residential Factors Scotland
4 Atholl Place, Edinburgh, City of Edinburgh
EH3 8HT
0333 240 8325
By : 'callum'
Services : Property Management
Would you recommend ? : No
Postcode : EH48
cowboys.had a roof leak for over a year now,send hanymen to sort it over 7 times now and still leaking.plaster board ceiling in bedroom and livingroom down for over a year now and have buckets under the ceilings.General maintance of builiding is shockin , lights out,carpets threadbare and the total ... Read Full Review
By : 'Katia'
Services : Letting( As a Owner )
Would you recommend ? : No
Postcode : EH9
Sudden refusal to give parking permit I bought a flat in Upper Gray Street in Edinburgh because came with parking. I received a parking permit from James Gibb for 3 years and now suddenly they argue that my flat does not have access to parking and refuse to give another permit to my tenants. They... Read Full Review
By : 'Gav'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : EH9
Would award 0 stars if I could. They have always been poor, but the latest 2 property managers we've had have been worse than having no factor at all. Ignore emails, we paid for a decorating project 4 years ago, which still has not been done (last update on this we had was 3 months... Read Full Review
By : 'Mandy'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : EH6
Terrible untrustworthy company If constantly chasing the factor to carry out any repairs or even answer your phone calls or emails is your thing , then this is the company for you If not AVOID AVOID... Read Full Review
By : 'Robert'
Services : Property Management
Would you recommend ? : No
Postcode : EH10
This company should have their Property Factors registration taken off them they are a law into themselves. They go on about being transparent but in reality they are the complete opposite. They don't answer emails but always find the time to send demands and charging for late payments... Read Full Review
By : 'Iain'
Services : Letting( Property Management )
Would you recommend ? : No
Postcode : EH6
James Gibb are proud to highlight the level of service they wish you to believe they provide. However, if you have reason to make a complaint, they ignore you (after 3 weeks), even when escalated up to the level of Chief Executive (no acknowledgement after 7 days). I've never experienced such... Read Full Review
They charge for a service they don't fully provide.
By : Jason gibson
2 Jul 2019I feel your pain, the company ignores everything. Avoid them at all...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.