The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.4/5, 5 Reviews
60% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
100% sales fee satisfaction
33% letting fee satisfaction
By : 'jasminee'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : NR30
I rented a property with them for four years when I moved in it wasn’t clean I didn’t have a working fire alarm so had to install a new one myself and my months rent in advance has disappeared cause they frauded it as they are saying it was for my first months rent joke. They left us with a hole in our roof for 9 months with my partner who has a heart condition and I was pregnant and then with a new born baby during the beast from the east in 2018. Faulty electrics to which the guy had to turn my shower off as there was no safety fuse stopping it electrocuting us. Rude and stuck up Oliver and Dominique Porter. Aby was the only one who was actually really nice and got stuff sorted fairly quickly and good with responses. If you’ve had an issue with them in the last 12 months and you’ve made a formal complaint with them and received the final viewpoint contact the property ombusman service they are registered with as they can’t keep getting away with fraud and being so rude just to keep filling their pockets. I have made a complaint with the property ombusman service and I’m sure if we all did it together then surely they have to do something about it all.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0% | 100% | £0 | £0 |
| Lettings | 100% | 33% | £0 | £0 |
Your Move
168 \\\/ 169 High Street, Gorleston-on-Sea, Norfolk
NR31 6RG
01493 600005


By : 'Penny'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NR31
I bought a property through Your Move in Jan 2023. As a first time buyer their help was invaluable. They were quick to respond to emails, they chased the solicitors and answered all my questions. I can't fault the service I received, especially from Adam and... Read Full Review
By : 'jasminee'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NR30
I rented a property with them for four years when I moved in it wasn’t clean I didn’t have a working fire alarm so had to install a new one myself and my months rent in advance has disappeared cause they frauded it as they are saying it was for my first months rent joke. They... Read Full Review

By : 'James'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NR33
Oliver James. Your move. Well I became a customer of Your Move by accident after my last letting agent was at best found to be dishonest and had walked away from the business. I live in Thailand and I was very dubious about renting my house again and had considered selling it. However after... Read Full Review
By : 'Teresa'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : NR31
Shocking do not use your move gorleston for renting.takes months to get boiler fixed no heating or hot water took over a year to get repaired then replaced Oliver James is so rude and cocky with... Read Full Review

By : 'Anne'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : NR31
I purchased my property through the Gorleston branch of Your Move. My contact was Nadia to whom I give heartfelt thanks for the efficient and professional way in which she dealt with matters. Any questions were quickly dealt with and I was kept fully informed. Excellent... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
https://www.your-move.co.uk/help/complaints-process
Last updated at 12/15/2015, 10:25:00 AM by allAgents