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York, YO30
2.4/5, 7 Reviews
29% Recommended
100% sales valuation accuracy
67% sales fee satisfaction
No Description Found
"Deny faults & worse..."
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1 Star Review
By : 'Jeff'
Services :
Sold price : £340000
Would you recommend ? : No
Postcode : YO10
18 Nov 2021
People found this helpful0
Awful & Full of lying company ! The negotiator called Hannah gave a wrong and misleading transaction date to buyer when I make an offer. After 3 weeks (after viewing) ask me to exchange contract, but the solicitor said not yet ready. How come documents not yet ready and can make exchange contract? ! Such misleading information caused me waste time and money to process on surveyor's report & solicitor. I follow up with compliant letter to Ashtons and ask for investigation this case. Sudden got her MD Peter Docwra rudely replied. Do you know what he replied? He terribly told me vendor pay for them and they are not serve buyer and don't know why I need to compliant even gave a wrong information by their staff... They deny their faults without investigation even promised to do so by official email. Shame on this company! IF you have property, go for other estate agents! This is Dreadful company ! Not reliable !
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Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 100.00% | 67.00% | £225,000 | £340,000 |
Address
Ashtons Estate Agents
1 Bootham, York, Yorkshire
YO30 7BN
01904 659 222
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Deny faults & worse ...
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1 Star Review
By : 'Jeff'
Services : Sales( Prospective Vendor/Buyer )
Sold price : £340000
Would you recommend ? : No
Postcode : YO10
18 Nov 2021
People found this helpful0
Awful & Full of lying company ! The negotiator called Hannah gave a wrong and misleading transaction date to buyer when I make an offer. After 3 weeks (after viewing) ask me to exchange contract, but the solicitor said not yet ready. How come documents not yet ready and can make... Read Full Review
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Dreadful service , agreed a ...
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1 Star Review
By : 'A'
Services : Sales( As a Vendor )
Sold price : £225000
Would you recommend ? : No
Postcode : YO30
1 Jul 2021
People found this helpful2
Dreadful service , agreed a few things for e.g would not agree sale without an onward purchase , they said fine , requested no sale board & requested agent accompanied viewings onky Next thing a sale board is being banged up in the garden rushed out to get them to remove it . Then they... Read Full Review
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Very ...
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5 Star Review
By : 'Andrea'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO30
15 Apr 2018
People found this helpful1
Very impressed so far with the professional service and the very smooth handling of the sale of our property and purchase of new! We would certainly recommend Ashtons to anyone considering a move in York. We have found them to be extremely supportive and very... Read Full Review
Comments on Agent Fees
Good
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Very professional and ...
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5 Star Review
By : 'Little'
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : YO30
7 Nov 2017
People found this helpful1
Very professional and courteous valuation from Kennedy. Lead to a quick sale. Good after sale care with lots of communication. Value for money... Read Full Review
Comments on Agent Fees
Good
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Very poor knowledge. Did not ...
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2 Star Review
By : 'Alex'
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : YO24
2 Oct 2016
People found this helpful8
Very poor knowledge. Did not disclose parking restrictions which are a major factor in looking at a property. This would have been a factor in choosing a property had we been made aware of this. Did not attempt to assist with issues after & poorly informed... Read Full Review
Comments on Agent Fees
High fees.
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Inspections are intrusive ...
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2 Star Review
By : 'Abc2'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : YO1
15 Jan 2015
People found this helpful6
Inspections are intrusive including sending threatening letters pre inspection stating that if the house is not considered to be clean enough that eviction procedures will be considered. This does not seem to be the case with other local letting... Read Full Review
What agent could do to change your mind?
This letting agent makes me feel they are doing me a favour by letting me live there. A little more sensitivity when writing letters to tenants would help rather than focusing on cleanliness above all else.
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Be very careful when dealing ...
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1 Star Review
By : 'Jane'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : YO10
11 Jul 2013
People found this helpful17
Be very careful when dealing with this agent, get everything in writing check and double check. Keep all correspondence as you may need it later to prove what has been agreed. They are highly disorganised and unprofessional - get the name of one person and only deal with them as they will pass you... Read Full Review
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