The UK's Largest Customer Review Website for the Property Industry

No Image Available

Charlestate

1.7/5, 12 Reviews
17% Recommended

0% letting valuation accuracy

0% letting fee satisfaction

Contact Us
Charlestate is a real estate and finance company specialising in property sales, lettings, property management, overseas homes example Spanish homes, mortgages and finance.
"I used charlestate in finding ..."

Share On :  FacebookTwitter

5 Star Review

By : 'sulk'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes

21 Mar 2010
People found this helpful0

I used charlestate in finding my house where I live now, and I was highly impresssed by the company. They were highly efficient, professional and I will definately recommend them.

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting0%0%£1,200£1,200
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
0326000001
Address

Charlestate
78 Richmond RoadKingston Upon Thames, Greater London
KT2 5EL
020 8974 6166

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 17:30
  2. 09:00 - 17:30
  3. 09:00 - 17:30
  4. 09:00 - 17:30
  5. 09:00 - 17:30
  6. Closed
  7. Closed
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Social Media
Email
Latest Properties

No Property Found

No Property Found
They failed to forward rent ...

Share On :  FacebookTwitter

1 Star Review

By : 'motspur'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : KT3

19 Feb 2013
People found this helpful6

They failed to forward rent and kept the deposit, the ltd company is dissolved. They strung me along and moved office without ... Read Full Review

Comments (0) Report abuseWas this helpful?:
I agree with the other ...

Share On :  FacebookTwitter

1 Star Review

By : 'angry'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : No

14 Aug 2012
People found this helpful1

I agree with the other (legitimate) reviewers - this is an utterly unprofessional, completely childish bunch of people that you must avoid at all costs! Never come on time, keep promises they can't keep, badmouth landlord saying they don't like spending money on property, never respond to ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Do not under any ...

Share On :  FacebookTwitter

1 Star Review

By : 'FormerTenant'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : No

22 Jul 2011
People found this helpful3

Do not under any circumstances have any dealings with this company. They are literally criminals. I have had a default county court judgement against them for almost a year now and they have, for want of a better term, 'done a runner'. If anyone has any details of where they may have relocated ... Read Full Review

Comments (2) Report abuseWas this helpful?:

By : voyager

7 Oct 2011

the c*nts are at this address Endeavour House 4 Cambridge Road Kingston Upon Thames KT1 3JU Area: Kingston Upon Thames done us over...


Never ever deal with this ...

Share On :  FacebookTwitter

1 Star Review

By : 'smarties'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Owner)
Would you recommend ? : No

19 May 2011
People found this helpful1

Never ever deal with this company. Worst company I have ever dealt with. Avoid at all costs. Tenants and landlords you have been ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : INDEED

15 Jul 2012

OBVIOUSLY ''BITTER'' no reasons for not dealing with...


1 word: ...

Share On :  FacebookTwitter

1 Star Review

By : 'Nice'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : No

29 Oct 2010
People found this helpful2

1 word: ... Read Full Review

Comments (0) Report abuseWas this helpful?:
I dealt with the office on ...

Share On :  FacebookTwitter

5 Star Review

By : 'JACKKY'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes

11 Sept 2010
People found this helpful0

I dealt with the office on 2occasion and can only say. ... Read Full Review

Comments (0) Report abuseWas this helpful?:
Charlestate stole money from ...

Share On :  FacebookTwitter

1 Star Review

By : 'Worcs'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Owner)
Would you recommend ? : No

6 Jun 2010
People found this helpful1

Charlestate stole money from me by contacting my tenant and telling them to change the rental payment account. All of this was obviously without my authorisation. When it came to renewal, they lost the original contract I signed with them where I had negotiated discounted fees and they tried ... Read Full Review

Comments (4) Report abuseWas this helpful?:

By : complaint

2 Sept 2010

This is obviously false and a case of another looking to ruin our reputation of proving a professional service for thier own vindictive reasons. We do not have any complains of this nature on...


I used charlestate in finding ...

Share On :  FacebookTwitter

5 Star Review

By : 'sulk'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : Yes

21 Mar 2010
People found this helpful0

I used charlestate in finding my house where I live now, and I was highly impresssed by the company. They were highly efficient, professional and I will definately recommend ... Read Full Review

Comments (0) Report abuseWas this helpful?:
They are very unprofessional ...

Share On :  FacebookTwitter

1 Star Review

By : 'dissapointed'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : No

7 Aug 2009
People found this helpful1

They are very unprofessional ! They also rushed us when showing us the properties. They promised us a nice property which we never seen. When we moved out they didn't let us know about our deposit and when I called to ask about it he was being very rude and hang up without even saying bye. We were ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : love this agent

15 Jul 2012

THEY RUSHED YOU!...


An agent from Charlestate ...

Share On :  FacebookTwitter

1 Star Review

By : 'unhappy-customer'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No

13 May 2009
People found this helpful1

An agent from Charlestate show us around 2 properties in one day, and we saw both in less that 20mins and they where 10mins drive away. she rushed us around didnt address any problems and sort of skimmed over prices. we liked one of the properties so asked to see it again the next day, once again ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : Karlos

11 Sept 2010

You should have raised this issue with the branch manager. Hopefully, you are now aware of your options, if you are unsatisfied with the service you receive. Trying to ruin our reputation should...


I am still living in the ...

Share On :  FacebookTwitter

1 Star Review

By : 'ammark'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : No

4 Dec 2007
People found this helpful1

I am still living in the apartment let by Charlestate and I agree 100% with the other review. It is a nightmare experience. All promises broken. Never come on time to service. Try to find legal loopsholes to exploit terms in the contract. Nigerian gentleman Abby who runs the affair is a terrible ... Read Full Review

Comments (1) Report abuseWas this helpful?:

By : PERIOD

15 Jul 2012

A non rent or late rent payer will expect the landlord/owner vehicle their mortgage with the jazz-air and still be able to keep their investment not to talk of YOU having a roof over your head....


The most terrible experience ...

Share On :  FacebookTwitter

1 Star Review

By : 'Dissapointedtenant'
Branch : Kingston Upon Thames, 78 Richmond Road
Services : Letting (As a Tenant)
Would you recommend ? : No

23 May 2007
People found this helpful2

The most terrible experience I have ever had with an estate agency. They are extremely unprofessional (e.g. never on time). They make promises that are not kept and even make false statements about what you will get with the property (e.g. told me the flat would come with two underground parking ... Read Full Review

Comments (0) Report abuseWas this helpful?:
1 - 12 of 12 items
No Staff Registered

NaN - NaN of items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

Awards won by Charlestate

Regional Awards Won by Charlestate

Individual Branch Awards