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Birmingham City, Birmingham B3
1.8/5, 8 Reviews
25% Recommended
0% sales valuation accuracy
100% letting valuation accuracy
0% sales fee satisfaction
0% letting fee satisfaction
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"Avoid at any..."
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1 Star Review
Dori
Shenay
By : 'Dimitrios Kotsas'
Services :
Rent PCM : £585
Would you recommend ? : No
Postcode : B16
4 Feb 2022
People found this helpful2
the worst customer service I've ever had to deal with. have had to approach a solicitor to get answers from them. they failed to comply with the agreement about getting the contract on time. they use teenagers as employees and that's one of the worst thing to deal with. they chase you by phone, email, even WhatsApp till they get the holding fee. then they just disappear and you turn chasing them for an answer. Dori, Shennay and other teenagers working in Birmingham's office have no clue how serious is for someone to get a place to stay. they won't give you an update. and whenever and IF you catch them on phone they say 'I was about to do it now'. this company is just a JOKE
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Dimitrios Kotsas
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 0.00% | 0% | £0 | £0 |
| Lettings | 100% | 0% | £585 | £750 |
Address
Connells
145 Great Charles Street, Birmingham, West Midlands
B3 3LP
0121 212 0800
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Connells Branches (View All 160)
Avoid at any ...
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1 Star Review
By : 'Dimitrios'
Services : Letting( As a Tenant )
Rent PCM : £585
Would you recommend ? : No
Postcode : B16
4 Feb 2022
People found this helpful2
the worst customer service I've ever had to deal with. have had to approach a solicitor to get answers from them. they failed to comply with the agreement about getting the contract on time. they use teenagers as employees and that's one of the worst thing to deal with. they chase... Read Full Review
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Tricky one as five stars for ...
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3 Star Review
By : 'N'
Services : Letting( As a Owner )
Rent PCM : £695
Would you recommend ? : Yes
Postcode : B16
10 Jul 2021
People found this helpful0
Tricky one as five stars for the agent (Aisha) that found a tenant for me and managed the process for me but one star at most for the experience with the sales team. I find agents painful to deal with but Aisha was extremely proactive, communicative and knowledgeable, giving me advice on the... Read Full Review
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The best letting agents Would ...
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5 Star Review
By : 'Amy'
Services : Surveying
Would you recommend ? : No
Postcode : B17
17 Feb 2021
People found this helpful0
The best letting agents Would highly recommended! Staff are really helpful and always go above and beyond. They give the best customer service whenever... Read Full Review
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Useless ...
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1 Star Review
By : 'Marryot'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : Yes
Postcode : B1
24 Mar 2018
People found this helpful1
Birmingham City Centre branch total rubbish. They do not follow anything up with the tenant. They say they do but it is always vague "we sent an email" and they apparently never get answers back. This is with multiple tenants on multiple properties. I deal with other agents who are much... Read Full Review
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To whom it may concern, I ...
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1 Star Review
By : 'Dalel'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : B1
3 Jan 2018
People found this helpful2
To whom it may concern, I am writing to you to inform you that I have had the worst experience ever from Connells the estate agency located 145 great Charles street Birmingham b3 3lp. My property was put up for sale in June 2016 by December 2016 I was told there was a cash buyer who wanted to ... Read Full Review
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One of the worst letting ...
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1 Star Review
By : 'Sukhi'
Services : Letting( As a Tenant )
Rent PCM : £750
Would you recommend ? : No
Postcode : B16
29 Sept 2015
People found this helpful0
One of the worst letting agencies I have come across in my life. When I moved to UK; I expected lettings to be very professional; considering the kind of setups these agencies have got. Very unlike India or Malaysia where I had rented before. It is all wishy washy though. They lack any sense of... Read Full Review
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Avoid this lettings agency at ...
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1 Star Review
By : 'Disappointed'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : No
Postcode : B12
24 Aug 2015
People found this helpful0
Avoid this lettings agency at all cost. The staff are very incompetent, and it is hard to believe that you are the ones paying them for a service. They have no customer service skills whatsoever. Promise that they will call/email with an update, it does not happen. You constantly have to call... Read Full Review
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We found the photos taken of ...
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1 Star Review
By : 'San'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : B3
28 Feb 2013
People found this helpful3
We found the photos taken of our property very poor, had to get them taken for a second time and on many occasions re-clarify the details on council tax, service and ground rent. They didn't do many of the viewings and we had to push them as they were expecting us to help with mid week day time... Read Full Review
What agent could do to change your mind?
Supplied accurate information to potential buyers about the property running costs, that were supplied many times, take more care to detail on the photos of the property, taken more if the viewings and booked them properly.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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