City Accommodations

borderline scam. lied to me, have taken my holding deposit despite not taking the property off market. now avoid/ignore calls/emails. am going to complain to property redress scheme. this company is full of scammers and should not have a letting ... Read Full Review

This agency's actions infringe on your personal life and space and freemdom Carmari Spitelari, a member of staff of this agency, entered my room without permission after his colleague provided notice to my email inbox less than 20 minutes before his entry. While I was having an important ... Read Full Review

Do not use this agency. First, you don’t have an agreement as a tenant, you have a licence which is called “sham agreement” in the biz that you are waiving your rights as a tenant. (Should have read the agreement more, I know). After one day of moving in, I get a call ... Read Full Review

AVOID AT ALL COSTS - TERRIBLE EXPERIENCE Where to begin on how awful this experience has been for me.. Here's my summary: * The agent was misleading about tenants living there * Room was infested with mould (see images) * The conditions of the flat were not up to standards * DEDUCTED ... Read Full Review

Make sure that you're fully aware of the terms within the licence agreement and separate terms and conditions (T&Cs) that this agency (sometimes) uses. This isn't a tenancy agreement; I recommend reading about licence agreements and their implications (e.g. ... Read Full Review

Absolute shambles Cleaner supplied couldn't clean Maintenance was ignored and goy worse Blamed all on landlord Refuses to give deposit back Do not ... Read Full Review

A complete scam. This company takes advantage of young professionals and those who cannot afford to take the company to court. They break the most basic property laws and take zero care or responsibility for property's. They are almost certain to withheld your entire deposit for fabricated ... Read Full Review

This ‘estate agent’ is a complete scam, don’t follows basic renting laws and completely withheld my deposit with no explanation whatsoever I will look into taking them to court. They should not be allowed to operate like ... Read Full Review

Slum Landlords! They will steal and lie at every opportunity! They don't follow basic tenancy laws ... worst agency I have every lived with. They monitor this website and post fake reviews ... Read Full Review

I was using City accommodations company to find my new place to live. The Agent Oksana was very professional and helpful. I was always updated with information between me and process from the beginning to the end. Very fast in decision making and responded quickly. She knows the market and from the ... Read Full Review

Well, the only problem is that I don't have time to go to court. When I got to this rented room, was literally full of mold, blood, and food stains, none of the furniture was in good condition, in fact, someone decided that was a good idea to kick the door in. To sum up: I ended up staying ... Read Full Review

Deceitful, Avoid. They have breached their contract by failing to pay their rent to their landlord and I have evidence of the deceitful tactics they have used on their tenants. Worst agency I have ever had the misfortune to come across. Landlords and tenants beware. You have been strongly ... Read Full Review

- RUDE staff - Cleaner you pay for barely ever comes/ cleans when she does come - Issues do not get repaired - I know for a fact that many of my ex housemates had their deposits unfairly taken from them ( they do not hold deposits in a ... Read Full Review

WARNING!!! Terrible service, rude staff. Takes ages to fix any issues in the house and tries to push blame on the tenants for anything tat is faulty in the property. Toilet has been block for two months until someone came to do the works, although after spending all they was still unable to fix ... Read Full Review

Excellent services, property is well maintained, fast response, shortest time to conclude tenant agreement, professional and fair treatment of ... Read Full Review

I really liked the process of renting the apartment. I got responses from Carmelo representatives very quickly. They helped to arrange an online viewing. The photos what were on the website is 100 % truth. Everything was pretty ... Read Full Review

As a foreign student who cannot find a place to stay, Carmelo was one of the few ways I could find a place to stay in London. It has been so helpful and supportive, and a wide range of choices all around London gave me a pleasant surprise through the journey for searching for a apartment. I highly ... Read Full Review

I have used City Accommodations twice already and everything was perfect as always. The agents are very responsive, flat viewings are arranged without any issue, they advise on every step and support you throughout and helping you to find something within your budget and preference. My agent was ... Read Full Review

The agents helped me to find the right flat for me. They have taken their time to guide me through the process and I am satisfied with the ... Read Full Review

Good company, found the room with the help of Naim, one month in so far so good, we had an issue with the fridge and they send a man to fix it next ... Read Full Review