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Walsall, WS1
2.8/5, 16 Reviews
44% Recommended
100% sales valuation accuracy
67% letting valuation accuracy
100% sales fee satisfaction
60% letting fee satisfaction
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"Negligent and in breach of..."
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1 Star Review
By : 'Becky'
Services : Letting(Prospective Landlord/Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : WS4
31 Aug 2021
People found this helpful2
**AS A LOCAL GOVERNMENT EMPLOYEE I SUGGEST YOU DO NOT TOUCH OR GO NEAR THIS COMPANY** Not sure if the better reviews these guys are getting are mainly for the sales department but the lettings department leaves a lot to be desired! Ran by a bunch of teenagers who left my sister hanging for weeks whilst also being in breach of the tenant fees act. When my sister pulled out (rightly so given how she was spoken to and what legislation was breached!) they tried to hold onto her holding deposit. They also left her standing in the property she was meant to be moving into with 2 other family members present who had also filled their cars up to help with move in day and then said she couldn’t move in as they hadn’t sorted the landlords signature on the tenancy agreement. Horrendous and so in breach of the law. Never answer their office phone which is hilarious considering it’s the only way to book a viewing when wanting to rent. Left a voicemail letting them know I work for the local government and know the tenant fees act like the back of my hand. I also stated what legislation they were in breach of. I told my sister not to continue with the rental as the company and their approach was not one of professionalism. Second I’ve left a voicemail stating this my sisters holding deposit miraculously goes back into her bank account. One thing I will say is at least they saw sense and didn’t end up in court over their illegal breaches! Happy to receive your generic response to this review Bairstow Eves. You are well aware of what scenario I am referring to in your letting history. I am not interested in ever liaising with such a company going forward who are meant to be professional and law abiding in nature. I will be, and have been, letting everyone I know not to go near you
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By : Chris
7 Feb 2022Hi Becky, My partner is currently having issues with the agency as well, essentially they are failing to provide water on the property which they haven't been able to fix or provide appropriate accommodation in the meantime whilst they find a contractor for the job which is a violation of several laws I understand. Several calls have been made and still no solution (they even refuse to pay for a hotel and expect them to stay in a property that has no water) is their any chance you could provide us with some pointers on how to get the ball moving? Thank you, Chris
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 100% | £135,000 | £150,000 |
| Lettings | 67% | 60% | £500 | £1,000 |
Address
Bairstow Eves
130a Lichfield Street, Walsall, West Midlands
WS1 1SY
01922 622151
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Bairstow Eves Branches (View All 252)
Bairstoweves demonstrated ...
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5 Star Review
By : 'Pavina'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : WS2
15 Dec 2024
People found this helpful0
Bairstoweves demonstrated excellent problem-solving skills when an issue arose with my renting a property. They quickly negotiated with the referencing company about my problem. Meg from this agency was incredibily responsive and professional. She responded to my messages in a short time. She... Read Full Review
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I had an outstanding ...
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5 Star Review
By : 'Eunice'
Services : Land & New Homes (I bought a new property)
Would you recommend ? : Yes
Postcode : WS3
5 Sept 2024
People found this helpful0
I had an outstanding experience with Bairstow eves company! From start to finish, the team was incredibly professional, responsive, and knowledgeable. They took the time to every step of the proceand made sure I felt comfortable and informed throughout. The entire process was smooth, and I... Read Full Review
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Meg from Walsall ...
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5 Star Review
By : 'Becky'
Services : Letting (As a Tenant)
Rent PCM : £700
Would you recommend ? : Yes
Postcode : WS1
31 Oct 2023
People found this helpful0
Meg from Bairstow Eves Walsall was absolutely unreal, she had all the answers to my questions and more, extremely professional and just over all a really kind helpful lady. Meg helped me rent ideal property for my situation but she was just so amazing I think inwould of brought anything off her.... Read Full Review
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In 2019 I bought a flat in ...
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5 Star Review
By : 'Michael'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : WS4
17 Feb 2022
People found this helpful0
In 2019 I bought a flat in Walsall via Bairstow Eves and they found a tenant for me within days of completing the purchase of the flat. The first tenant left after two years and Bairstow Eves found a new tenant within two weeks. The staff are friendly, helpful and knowledgable. Highly... Read Full Review
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Selling My late ...
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5 Star Review
By : 'Pete'
Services : Sales (As a Vendor)
Sold price : £135000
Would you recommend ? : Yes
Postcode : WS2
3 Sept 2021
People found this helpful0
Selling My late mother's house from 200+ miles away I can only praise the efforts of the Sales staff here, who handled the whole affair with a minimum of fuss. The sale went through on the dot, and having their in house conveyancing service helped to smooth the whole potentially fraught... Read Full Review
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Negligent and in breach of ...
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1 Star Review
By : 'Becky'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £625
Would you recommend ? : No
Postcode : WS4
31 Aug 2021
People found this helpful2
**AS A LOCAL GOVERNMENT EMPLOYEE I SUGGEST YOU DO NOT TOUCH OR GO NEAR THIS COMPANY** Not sure if the better reviews these guys are getting are mainly for the sales department but the lettings department leaves a lot to be desired! Ran by a bunch of teenagers who left my sister hanging for weeks... Read Full Review
Comments (1)Was this helpful?:
By : Chris
7 Feb 2022Hi Becky, My partner is currently having issues with the agency as well, essentially they are failing to provide water on the property which they haven't been able to fix or provide appropriate...
helpful ...
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5 Star Review
By : 'Tony'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : WV14
8 May 2019
People found this helpful0
Recently my father passed away, therefore unfortunately I had to sell his bungalow. I contacted Bairstow Eves in Walsall and with the help of Kate and the team the bungalow was put on the market for an agreeable price. Kate and the team were very understanding and helped me throughout the process.... Read Full Review
Comments on Agent Fees
good
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Useless rip-off ...
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1 Star Review
By : 'Bobbington'
Services : Letting (As a Tenant)
Rent PCM : £600
Would you recommend ? : No
Postcode : WS5
27 Jan 2019
People found this helpful0
Been with bairstow eves for two years and I and my husband are not happy and not was the landlord. 1. Fees are an absolute rip-off. Nearly £2000 up front for... I'm not sure what... £700 deposit fair enough... one month's rent fair enough... but nearly... Read Full Review
Comments on Agent Fees
Awful. Way too high. Much cheaper with other agencies.
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Disgraceful and ...
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1 Star Review
By : 'Very'
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : No
Postcode : WS1
9 Jan 2019
People found this helpful1
Having been a customer of this estate agent I have found them to be unprofessional where some of this staff behave like 1980 cowboys from start to finish. They lie outright to customers and the staff cover for each other. The manager in particular has awful reviews online and I can only agree, we... Read Full Review
Comments on Agent Fees
Fees were misleading from the very start.
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This is the worst estate ...
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1 Star Review
By : 'Memon'
Services : Letting (As a Tenant)
Rent PCM : £900
Would you recommend ? : No
Postcode : WS1
24 Nov 2017
People found this helpful4
This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganised. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over money. They never answer the... Read Full Review
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This is the worst estate ...
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1 Star Review
By : 'DISGRUNTLED'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : WS10
3 Oct 2017
People found this helpful2
This is the worst estate agent I have EVER had the displeasure of dealing with. The staff are incompetent, dishonest and unorganized. They have made continuous false promises to me and have disregarded any queries I have had unless they have involved me handing over money. They never answer the... Read Full Review
Comments on Agent Fees
BAD! Fees are around £550 for printing and minimal searches which I could have done for about £10.00
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I rushed back from work to ...
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1 Star Review
By : 'lee'
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £500
Would you recommend ? : No
Postcode : WS3
24 Jun 2017
People found this helpful1
I rushed back from work to view a property i saw & liked,met the agent there viewed it & said i would take it there & then,the agent called the office to tell them i wanted it & they said they would call me straight back for the deposit,they never called me & let the house out... Read Full Review
Comments on Agent Fees
Bad
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Absolutely disgraced service. ...
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1 Star Review
By : 'Janet'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : WALS
3 May 2017
People found this helpful2
Absolutely disgraced service. Unprofessional who advertise false pictures. They need to be named and shamedo. Keep away from this... Read Full Review
Comments on Agent Fees
Terrible
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I rent a property through ...
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2 Star Review
By : 'JJ'
Services : Letting (As a Tenant)
Rent PCM : £550
Would you recommend ? : No
Postcode : WS3
26 Aug 2016
People found this helpful0
I rent a property through this estate agent. Very unorganised. My contract ended the 18th of August so I gave my notice ending of june. The minute they knew about the notice they were calling me non stop about viewing or when will I be leaving the property. While I was at the property I was having ... Read Full Review
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Amazing 1 to 1 communication ...
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5 Star Review
By : 'J.stanford'
Services : Sales (As a Vendor)
Sold price : £150000
Would you recommend ? : Yes
Postcode : WS2
20 Nov 2015
People found this helpful0
Amazing 1 to 1 communication Really fast and smooth sale Felt safe selling through Elizabeth Very professional polite at all... Read Full Review
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I made my enquiry following ...
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1 Star Review
By : 'Dissapointed'
Services : Sales (Prospective Vendor/Buyer)
Would you recommend ? : No
9 Mar 2012
People found this helpful10
I made my enquiry following acard being put through my door saying that there were people interested in buying properties in my area ( they soon disappeared.or didnt existg). They originally put a sign up before we were in contract as I had a previous agent. When My contract expired with the... Read Full Review
What agent could do to change your mind?
Be honest and do what they say they will do.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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