The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1.6/5, 8 Reviews
13% Recommended
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 2 | 1 | 4 | 0 | 0 | 0 | 0 | 0 | 0 |
The Property Ombudsman
43-55 Milford Street, Salisbury, Wiltshire
SP1 2BP
01722 333306
By : 'TR'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Owner)
Rent PCM : £2200
Would you recommend ? : No
Postcode : HA3
An unethical, crooked organization funded by Estate Agents! The organization has no interest in finding out the truth and ruling against the wrong, they are interested in ruling in favor of the agent always! Sonia Estates in Kenton, Harrow decided my husband's sudden passing was too good ... Read Full Review
By : 'RoopDal'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Tenant)
Rent PCM : £650
Would you recommend ? : No
Postcode : HU11
In a word, The Property Ombudsman (TPO) is corrupt. Firstly, it operates like a tortoise. They kept delaying and delaying investigation of our complaint against a Hornsea-based letting agent. Was this to give the letting agent more time to respond to our complaint? Secondly, when the so-called ... Read Full Review
By : 'Isa'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CB6
It is not impartial and it does not matter how many evidences you sent, they still protect the agencies. Waste of ... Read Full Review
By : 'bogdan'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : SE16
Avoid - contacting TPO will be a waste of time. Turning to this so-called "Ombudsman" for complaints against real estate agents is akin to asking the wolf to guard the sheep. Ten months of constant chasing and providing written support for each and every point in a complaint was ... Read Full Review
By : 'Elliott'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Tenant)
Rent PCM : £775
Would you recommend ? : No
Postcode : BN2
If i could write 0 i would. What a waste of time. An impartial service that is funded y the establishments they judge. If you want a way to waste time appeal to them. However, it's best to seek help from citizens advice or your local council. TPO are just as bias as the letting ... Read Full Review
By : 'Vivivenne'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Owner)
Rent PCM : £800
Would you recommend ? : No
Postcode : SO50
Underlying Culture of Concealment and Coercion - Free Fair and Impartial redress … ! It is my opinion The Property Ombudsman is not fit for purpose insofar as if a landlord has a complaint against an agent, where due diligence had not been shown and it is considered they are ... Read Full Review


By : 'Thoi'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : FY1
The Property Ombudsman is listening my concern and problems with the property agent. I appreciate Hannah, Laura and her team to solve problem and the issues I faced and they explained me the ... Read Full Review
By : 'MA'
Branch : Salisbury, 43-55 Milford Street
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : CH4
Over these past 3-4 years I have had to use TPOS twice, with complaints against a Property Management Company and later a Lettings Agent. Both occasions the Ombudsman review and investigation found in my favor. But however their award for compensation was paltry. Only a few hundred pounds, which I ... Read Full Review
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