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Queensgate Residential
3.5/5, 53 Reviews
62% Recommended
100% sales valuation accuracy
0% letting valuation accuracy
67% sales fee satisfaction
67% letting fee satisfaction
Queensgate is fast becoming a name that is synonymous with delivering an excellent level of service and dealing with a wide variety of property.
"Best agency for real..."
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5 Star Review
Samian
By : 'Rahul Kumar'
Services :
Rent PCM : £965
Would you recommend ? : Yes
Postcode : RG1
16 Oct 2021
People found this helpful0
My heartful thanks to Agent Samian Waess from Queensgate Residential to search a very good flat for me in prime location of Reading in affordable price. I was desperately looking for a flat and Samian helped me to book the flat in record time. He is a customer friendly and fantastic professional. My best wishes to him and whole team of Queensgate Residential.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 100.00% | 67% | £875,000 | £875,000 |
| Lettings | 0% | 67% | £500 | £1,230 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 1 | 24 | 17 | 2 | 0 | 3 | 0 | 2 | 2 |
Areas covered
- RG1
- RG10
- RG2
- RG31
- RG8
Address
Queensgate Residential
11-12 Gun Street, Reading, Berkshire
RG1
01189 590001
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 18:30
- 09:00 - 19:30
- 09:00 - 18:30
- 09:00 - 16:00
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Avoid at all costs! The ...
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1 Star Review
By : 'Joe'
Branch : Reading, 11-12 Gun Street
Services : Sales( Prospective Vendor/Buyer )
Sold price : £875000
Would you recommend ? : No
Postcode : RG1
26 Mar 2024
People found this helpful0
Avoid at all costs! The agents at Queensgate Residential obviously have no idea what they are doing. After securing a viewing on a property for sale, I turned up to the viewing at the agreed time later to find that they could not make it and cancelled 10 minutes after our slot as I had just ... Read Full Review
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Avoid Avoid Avoid, awful ...
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1 Star Review
By : 'disgusted'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Prospective Landlord/Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : RG1
1 Nov 2023
People found this helpful0
Avoid Avoid Avoid, awful company with little or no integrity, the lengths they were prepared to go to to try and claim my son's deposit were unbelievable, Nasty Nasty little company, quite happy to lie to the DPS, horrible, disgusting etc. etc. stay away from this company at all ... Read Full Review
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This is the least ...
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1 Star Review
By : 'Anony'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
3 Oct 2022
People found this helpful0
This is the least professional and competent estate agent I have ever used. Asked for issues around the property to be fixed including rats and black mould and nothing was done about it, other than being given a section 21 eviction ... Read Full Review
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Awful ...
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1 Star Review
By : 'S'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £775
Would you recommend ? : No
Postcode : RG1
22 Feb 2022
People found this helpful0
A dreadful rental experience. Agents seem incapable of using even basic grammar when eventually responding to emails or queries. Unprofessional and unreliable. I have been a professional private tenant for over 15 years. Whilst Queensgate advertise themselves as a "boutique" agency, in ... Read Full Review
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By : Artur De Carvalho
22 Feb 2022I'm sorry you felt that you had a bad experience with us. Would you care to explain exactly what issues you faced in detail? This will allow us to improve our service for future...
Best agency for real ...
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5 Star Review
By : 'Rahul'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £965
Would you recommend ? : Yes
Postcode : RG1
16 Oct 2021
People found this helpful0
My heartful thanks to Agent Samian Waess from Queensgate Residential to search a very good flat for me in prime location of Reading in affordable price. I was desperately looking for a flat and Samian helped me to book the flat in record time. He is a customer friendly and fantastic professional. ... Read Full Review
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Alvaro is such a brilliant ...
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5 Star Review
By : 'Tom'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £1200
Would you recommend ? : Yes
Postcode : RG1
14 Sept 2020
People found this helpful0
Alvaro is such a brilliant agent. From the start, his communication was incredibly professional and always went out of his way to assist us with any issues we had. Even on days off, Alvaro was ready to answer any questions we had, and from all 5 previous properties I have lived in, Alvaro has ... Read Full Review
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Appalling ...
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1 Star Review
By : 'Lauren'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG7
2 Dec 2019
People found this helpful1
I would give them zero stars if I could. They have lied to me, fobbed me off, and let a contractor into my home when I wasn't there without telling me. They have failed to remove waste from around the property, or fix a broken gate, that I reported in September, and to deal with an issue with ... Read Full Review
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Helpful and ...
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5 Star Review
By : 'Elisha'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
30 Sept 2019
People found this helpful0
William has done a lot to help me and my housemates settle in wonderfully. All issues that were brought up were settled very ... Read Full Review
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Will, thankyou for going ...
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5 Star Review
By : 'Fauzia'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £500
Would you recommend ? : Yes
Postcode : RG1
28 Sept 2019
People found this helpful0
Will, thankyou for going above and beyond to resolve every issue. We had several issues that Will resolved straight away. Much ... Read Full Review
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Experience so far in dealing ...
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2 Star Review
By : 'Shriram'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : No
Postcode : RG1
4 Sept 2019
People found this helpful1
Experience so far in dealing and processing with Queensgate has been not so good. False promises, delayed services, delayed response. No automated process and lot of manual activities makes the team piled up with loads of work and that adversely impacts the tenants like us. Promise on some ... Read Full Review
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Excellent service from ...
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5 Star Review
By : 'Melissa'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG7
14 Aug 2019
People found this helpful0
Had nothing but a positive experience with Queensgate so far, from booking a viewing to signing for a flat. Will, who did the initial viewing for me was lovely and so helpful and literally let me look at every available flat in their newly converted apartment block, even though I was only booked in ... Read Full Review
Comments (1)Was this helpful?:
By : William May
15 Aug 2019Hi Melissa, Thank you very much for your kind review of myself. Im really happy that you felt the service i provided you was good. Always happy to help and i hope you enjoy your new flat. Many...
Very helpful and ...
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5 Star Review
By : 'Giulia'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
10 Aug 2019
People found this helpful0
Marco and William were very helpful even after they had already handed me the house keys. Very professional and ... Read Full Review
Comments (1)Was this helpful?:
By : William May
10 Aug 2019Hi Giula, Marco and I are very happy to hear that you were happy with our service we provided you. I hope you enjoy you new home. Many Thanks William...
Will is a fantastic estate ...
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5 Star Review
By : 'R'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
2 Aug 2019
People found this helpful0
Will is a fantastic estate agent and has done a fabulous job. I was looking for a flat to move in asap and he was able to arrange it for me on a very short notice. Definitely recommend Will at Queensgate ... Read Full Review
Comments (1)Was this helpful?:
By : William May
12 Aug 2019Thank you very much for your kind review of myself. Im glad i was able to provide you with a good service and move you into the property in a reasonable time. Many Thanks William May Lettings...
Had really great experience ...
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5 Star Review
By : 'Kamran'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
2 Aug 2019
People found this helpful0
Had really great experience so far since I have booked an viewing till moved into property. Marco was been so nice to take me to the property and show me around till I have signed off the contract. When I have requested for some stuff removal from the property Marco and William both turn to pick up ... Read Full Review
Comments (1)Was this helpful?:
By : William May
3 Aug 2019Thank you very much for your kind review. We are very happy to hear you had a good experiance with Marco & I. hope you enjoy your new property. Many thanks William May Lettings...
Going extra ...
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5 Star Review
By : 'Milda'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : RG1
2 Aug 2019
People found this helpful0
My lecturer always used to tell me - don’t trust agents! I am pleased to say that my perception has changed when I met Marco. I’ve been intensively looking for a new home for over a month. Marco was iscreadibly accomodating and helpful in arranging viewings even if it was ... Read Full Review
Comments (1)Was this helpful?:
By : William May
10 Aug 2019Thank you very much for your kind review of Marco and myself. we are very pleased you were able to find the right place for you. i hope you enjoy your new property. Many Thanks William May...
Very ...
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5 Star Review
By : 'Natalie'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : RG1
25 Jul 2019
People found this helpful0
Will was really helpful when conducting the viewing. He answered all the questions I had with ease. Unfortunately I did not go ahead with the property but still really happy with the service I ... Read Full Review
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Avoid ...
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1 Star Review
By : 'Robert'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £600
Would you recommend ? : No
Postcode : RG1
9 Jun 2019
People found this helpful1
For period May 2017 - May 2018 I would not recommend Queensgate even to my worst enemies. Avoid at all costs unless you are desperately clinging for life. I'll keep this short: 1. They tried kick me out of my 1 year tenancy early, citing excuses. I promptly fully explained, citing laws ... Read Full Review
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worst in ...
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1 Star Review
By : 'frustated'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
22 May 2019
People found this helpful1
Poor staff and poorest response for maintenance. Definitely worst in town, there is not a single reason to say yes for ... Read Full Review
Comments on Agent Fees
bad
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Terrible ...
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1 Star Review
By : 'A'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : RG1
6 Jan 2019
People found this helpful2
Terrible service. Emails go unanswered, requests not followed up. Expensive fees unjustified. House in a dirty condition when I moved in. All requests for repairs prior to move in not follows up. Disappointing would not at all ... Read Full Review
Comments on Agent Fees
Bad
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Fantastic ...
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5 Star Review
By : 'K'
Branch : Reading, 11-12 Gun Street
Services : Letting( As a Tenant )
Rent PCM : £1155
Would you recommend ? : Yes
Postcode : RG1
31 Jul 2018
People found this helpful0
I have been renting apartments via Queensgate for a third year in a row. It had been a great experience so far. Especially working with Gabriel was always a delight!. Everything question gets clarified promptly, every request is fulfilled, maintenance requests are usually completed within 2-4 days. ... Read Full Review
Comments on Agent Fees
Agent's fee is standard (not high or low).
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Last updated at 6/10/2019, 5:32:07 AM by allAgents
