Queensgate Residential

Avoid at all costs! The agents at Queensgate Residential obviously have no idea what they are doing. After securing a viewing on a property for sale, I turned up to the viewing at the agreed time later to find that they could not make it and cancelled 10 minutes after our slot as I had just ... Read Full Review

Avoid Avoid Avoid, awful company with little or no integrity, the lengths they were prepared to go to to try and claim my son's deposit were unbelievable, Nasty Nasty little company, quite happy to lie to the DPS, horrible, disgusting etc. etc. stay away from this company at all ... Read Full Review

This is the least professional and competent estate agent I have ever used. Asked for issues around the property to be fixed including rats and black mould and nothing was done about it, other than being given a section 21 eviction ... Read Full Review

A dreadful rental experience. Agents seem incapable of using even basic grammar when eventually responding to emails or queries. Unprofessional and unreliable. I have been a professional private tenant for over 15 years. Whilst Queensgate advertise themselves as a "boutique" agency, in ... Read Full Review

My heartful thanks to Agent Samian Waess from Queensgate Residential to search a very good flat for me in prime location of Reading in affordable price. I was desperately looking for a flat and Samian helped me to book the flat in record time. He is a customer friendly and fantastic professional. ... Read Full Review

Alvaro is such a brilliant agent. From the start, his communication was incredibly professional and always went out of his way to assist us with any issues we had. Even on days off, Alvaro was ready to answer any questions we had, and from all 5 previous properties I have lived in, Alvaro has ... Read Full Review

I would give them zero stars if I could. They have lied to me, fobbed me off, and let a contractor into my home when I wasn't there without telling me. They have failed to remove waste from around the property, or fix a broken gate, that I reported in September, and to deal with an issue with ... Read Full Review

William has done a lot to help me and my housemates settle in wonderfully. All issues that were brought up were settled very ... Read Full Review

Will, thankyou for going above and beyond to resolve every issue. We had several issues that Will resolved straight away. Much ... Read Full Review

Experience so far in dealing and processing with Queensgate has been not so good. False promises, delayed services, delayed response. No automated process and lot of manual activities makes the team piled up with loads of work and that adversely impacts the tenants like us. Promise on some ... Read Full Review

Had nothing but a positive experience with Queensgate so far, from booking a viewing to signing for a flat. Will, who did the initial viewing for me was lovely and so helpful and literally let me look at every available flat in their newly converted apartment block, even though I was only booked in ... Read Full Review

Marco and William were very helpful even after they had already handed me the house keys. Very professional and ... Read Full Review

Will is a fantastic estate agent and has done a fabulous job. I was looking for a flat to move in asap and he was able to arrange it for me on a very short notice. Definitely recommend Will at Queensgate ... Read Full Review

Had really great experience so far since I have booked an viewing till moved into property. Marco was been so nice to take me to the property and show me around till I have signed off the contract. When I have requested for some stuff removal from the property Marco and William both turn to pick up ... Read Full Review

My lecturer always used to tell me - don’t trust agents! I am pleased to say that my perception has changed when I met Marco. I’ve been intensively looking for a new home for over a month. Marco was iscreadibly accomodating and helpful in arranging viewings even if it was ... Read Full Review

Will was really helpful when conducting the viewing. He answered all the questions I had with ease. Unfortunately I did not go ahead with the property but still really happy with the service I ... Read Full Review

For period May 2017 - May 2018 I would not recommend Queensgate even to my worst enemies. Avoid at all costs unless you are desperately clinging for life. I'll keep this short: 1. They tried kick me out of my 1 year tenancy early, citing excuses. I promptly fully explained, citing laws ... Read Full Review

Poor staff and poorest response for maintenance. Definitely worst in town, there is not a single reason to say yes for ... Read Full Review

Terrible service. Emails go unanswered, requests not followed up. Expensive fees unjustified. House in a dirty condition when I moved in. All requests for repairs prior to move in not follows up. Disappointing would not at all ... Read Full Review

I have been renting apartments via Queensgate for a third year in a row. It had been a great experience so far. Especially working with Gabriel was always a delight!. Everything question gets clarified promptly, every request is fulfilled, maintenance requests are usually completed within 2-4 days. ... Read Full Review