Treated in a very bad and unprofessional way by Romans manager Mr Adam Colvim.. We liked a property and put our offer below the asking price as the property needed renovation .. we had our holiday booked so we left for 10 days .. the manager kept calling us and pestering us throughout to raise our... Read Full Review

Thank you Kimberley Garcia for all your support as property manager of our flat here in Reading. We're most... Read Full Review

Huge thank you to Kimberley Garcia from Romans Estate, who is always very proactive and helpful ! Kimberley managed my flat since 5 years now, and always providing excellent customer service and support! Many thanks Kimberley, you are re a... Read Full Review

Worst place to go, DONT TRUST THESE PEOPLE, BUCH OF LIARS, WILL NEVER RESPOND YOU, I saw a property at Rightmove for £1200, i booked a viewing, First they turned up late, called in the office about 20 times no one answered, finally guy turned up, saw the house and agreed to pay asking... Read Full Review

Terrible experience, 0 communication either by email or phone. Left many voice mail never got response. Been trying to buy a property for months and have always been disappointed with the way they handle the situation. Always having to wait for weeks before any updates or help required. Having to ... Read Full Review

Kimberley in the property management team is always very helpfull and prompt with her informative responses always providing a great... Read Full Review

They got me a tenant, but apart from that I experienced poor admin and mistakes at viewing stage and throughout the whole set up. I would not recommend Roman's and certainly will look to use another agency when my current one expires with... Read Full Review

A one in a lifetime experience. Stratospheric fees, hidden costs, forced insurance, intrusive unnecessary checks. A company to avoid if at all possible. High pressure to get the "holding deposit" paid then the all the other shenanigans... Read Full Review

I have rented a property from Romans Estate Agents from February 2017 till October 2017. I had just moved from Holland, found myself a permanent job, but still had to pay 5 months upfront, as was new in the country. So I did use all my savings to pay this, in order to have a roof above my head. I... Read Full Review

This company is rude and only cares about how to get more money from you. Never take correct process or action to solve your problem but only keep calling you when they want mon from you. Will never have any business with... Read Full Review

Worst estate agents I have ever used. Very poor customer service and organisation, the only time they do a good job is when there is an opportunity to make money for themselves.... Read Full Review

This is the worst agency I have ever dealt with. Our estate agency was really slow at picking important issues up and providing a resolution. In particular issues such as excessive mould in the house or broken windows during the winter. Issues like that took the agency over a month to deal with.... Read Full Review

This is the poorest service we never had, read all these comment, be careful when you use them. Our contract ends in April 2017 but we have emailed, called many times to chase our deposit, it looks like no one is working there, no reply at all, the call goes to voice mail I am now worried about my... Read Full Review

Romans are the worst agents I have experienced as a landlord. Every email or phone call to them has to be followed up as they never reply promptly or within a reasonable period. They show no client relationship skills. Basically provide a pathetic service from the head of lettings down to property... Read Full Review

Romans is the absolute worst letting agent I ever had the misfortune in renting from. Not only are they hideously expensive with extortionate fees for every little thing, they are incredibly unprofessional and do not care for neither tenants nor landlords as long as there is money to be made. We... Read Full Review

As a landlord Romans are the worst I have every had to deal with. They do not care about the landlord or the tenants and only seem interested in how much money they can get out of you. Their communication is terrible, I felt I was always chasing them, they rarely follow up, and they certainly do... Read Full Review

I have rented a property with Karen as our Prop. manager and I am pleased to say I have found Karen very professional and friendly from day one. She was able to resolve any property matters very quickly, putting us at ease that things were looked... Read Full Review

I was tenant with 5 Romans for five years . Initially their property management service was good. But later on Karen Campbell become our property Manager. She is rude, incompetent and irresponsible. She never visited our property and call herself our 'property manager. It was horrible time when she ... Read Full Review

Romans are the worst agents in Reading to deal with. They not only charge the highest amount of fees for properties, but also the maintenance service sis abysmal. I lived in a property in Kennet Island without a boiler for 4 months and they did nothing about it. During the check-out, even after I... Read Full Review

Worst lettings service I've ever received. 'Andrew frost' or something they never say the surname clearly. He promised to send a pro forma over to me 3 days ago worth �850.00. Still heard nothing back. I moved out my property nearly a month ago and all they want to do is keep hold of my money.... Read Full Review