By : 'Mortified' Services : Letting( As a Tenant ) Rent PCM : £500 Would you recommend ? : No Postcode : BS7
12 Jan 2023
People found this helpful3
Worst agency I have every dealt with, constant lies, unliveable conditions, refuse to accept fault. Do not trust!
Moved into this property and was greeted with huge amounts of rubbish, an unclean, black mould invested room with plenty of drug drug bags, and a broken bed frame and a filthy... Read Full Review
Services : Letting( As a Tenant )Date: 12th Jan 2023
Worst agency I have every dealt with, constant lies, unliveable conditions, refuse to accept fault. Do not trust! Moved into this property and was greeted with huge amounts of rubbish, an unclean, black mould invested room with plenty of drug drug bags, and a broken bed frame and a filthy mattress. After spending my first 2 days cleaning for room I then had to wait 20 days after I initial moved in to get a functioning mattress and bed frame ( I wonder why they only wanted to show me video tour and would not greet me at the property on the move in day or since). The next problem arose when the black mould was discovered throughout the house, then again I say discovered turns out this was known about and the environmental health agency had been in contact with another tenant due to the severity. Not to worry though after misleading us all and not providing us with an update themselves they decide to finally rip out the one bathroom shared by 4 people as it was only going to take 2 days and this would fix the leak causing the damp…. 2 days turned to 9 days later and countless trips to the local McDonald’s just to use a restroom to relieve myself, It was finally fix….. no wait they didn’t fix anything and the black mould is still festering away In the walls. I suppose the tenancy wasn’t too bad though, I was able to get over my fear of rats as the back garden and now kitchen was full with them. How did they get in you ask? Not sure I heard rats can squeeze through very small cracks so when they saw the Grand Canyon running throughout the house (Not quite sure how it standing still) they had no problem.
Luckily I thought this was always short term, only six months for work, get in get out. January comes! Move out time! Everything gone by the agreed tenancy end date, keys left, email reply from them to say leave the keys, goodbye rats!
Nope they want more money from me, another £500. Another months rent. I didn’t give them notice, in my mind me saying I only need the property for 6months, signing 6 month fixed term is was not enough. They sent me emails to remind me this (they can’t prove this though, they can only copy and paste what they meant to send on the end of another email they won’t forward me these “sent emails” what even send images to show it)
If you want a reliable and customer friendly letting agency I recommend to go elsewhere, I’ll give them some credit though with all this misdirection I think they would make a great magician.
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5 Star Review
Nicole
By : 'CW' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : BS8
18 Feb 2022
People found this helpful0
Nicole was great. She showed me through the flat, then, once the offer was accepted, talked me through a lot of the various hoops to jump through. In addition, the apartment was clean, tidy, and freshly painted upon move-in, which was a huge help. As an international who just moved to the UK, all... Read Full Review
Services : Letting( As a Tenant )Date: 18th Feb 2022
Nicole was great. She showed me through the flat, then, once the offer was accepted, talked me through a lot of the various hoops to jump through. In addition, the apartment was clean, tidy, and freshly painted upon move-in, which was a huge help. As an international who just moved to the UK, all of this help was extremely useful, and she has continued to be helpful after move-in as we got utilities, trash, and the garden sorted. Everyone in the Romans office was extremely friendly as well. Thus, I recommend Romans Bristol to anyone looking for a flat in the area.
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Nicole Winman Marla- The ...
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5 Star Review
Nicole
By : 'Layla' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : BS8
12 Jan 2022
People found this helpful0
Nicole Winman Marla- The agent to have when looking for a property!
She was very dedicated, nice and patient when it came to finding a place in Bristol. Great agency to use and would recommend for others in the future. They don't... Read Full Review
Services : Letting( As a Tenant )Date: 12th Jan 2022
Nicole Winman Marla- The agent to have when looking for a property! She was very dedicated, nice and patient when it came to finding a place in Bristol. Great agency to use and would recommend for others in the future. They don't disappoint!
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Awesome experience with ...
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Nicole
By : 'David' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : BS16
12 Jan 2022
People found this helpful0
Awesome experience with Nicole of Romans
Very friendly and polite staff.
Customer service is key for any organization and you are lucky to have her on... Read Full Review
Services : Letting( As a Tenant )Date: 12th Jan 2022
Awesome experience with Nicole of Romans Very friendly and polite staff. Customer service is key for any organization and you are lucky to have her on board. Extraordinary!
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Professional, diligent, and a ...
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5 Star Review
Nicole
By : 'Monika' Services : Letting( As a Owner ) Rent PCM : £795 Would you recommend ? : Yes Postcode : BS1
2 Nov 2021
People found this helpful0
Professional, diligent, and a pleasure to deal with. Nicole and the team at Roman's Bristol and Bath offices are absolute gems. When my apartment was recently damaged by storms, Nicole went out of her way to help both myself and my tenant. As letting agents they are proactive and helpful and... Read Full Review
Services : Letting( As a Owner )Date: 2nd Nov 2021
Professional, diligent, and a pleasure to deal with. Nicole and the team at Roman's Bristol and Bath offices are absolute gems. When my apartment was recently damaged by storms, Nicole went out of her way to help both myself and my tenant. As letting agents they are proactive and helpful and their attention to detail is above par.
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Nicole, Scott and Jack were ...
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Nicole
By : 'Charlie' Services : Letting( As a Tenant ) Rent PCM : £1800 Would you recommend ? : Yes Postcode : BS8
27 Oct 2021
People found this helpful0
Nicole, Scott and Jack were all extremely helpful, friendly and professional for our move to Clifton. Definitely recommend! Thanks... Read Full Review
Services : Letting( As a Tenant )Date: 17th Oct 2021
Nicole was very knowledgeable about the local market and helped me make the move into my new place with ease.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.