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Charles Dickens Estate Agents
1.4/5, 10 Reviews
13% Recommended
50% sales valuation accuracy
0% letting valuation accuracy
33% sales fee satisfaction
33% letting fee satisfaction
We are an independently owned Estate Agency practice whose name has become synonymous with selling residential properties in the Bridgwater area since our formation in 1990.
"Absolutely disgusting estate..."
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1 Star Review
By : 'Aarron'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : TA6
9 Aug 2021
People found this helpful2
Absolutely disgusting estate agents rude staff so I was supposed to view a property today travelled 15 miles to go and view it waited waited and waited no emails sent and no phone calls check there website to see the property has been let which I’m pretty annoyed about so I contacted them asking why they didn’t show only to be told I cancelled the viewing appointment complete rubbish total liars stay well clear I feel sorry for all the tenants who are letting through them or buying if this is how they treat people they seriously need to look at themselves your not estate agents your mugs!! Stay clear at all costs
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 50.00% | 33% | £165,000 | £250,000 |
| Lettings | 0% | 33% | £0 | £0 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 0 | 0 | 0 | 4 | 1 | 1 | 1 | 1 | 0 | 2 |
Address
Charles Dickens Estate Agents
39 High Street, Bridgwater, Somerset
TA6 3BG
01278 445266
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- 09:00 - 17:30
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
Latest Properties
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Terrible ...
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1 Star Review
By : 'Paul'
Branch : Taunton, 39 High Street
Services : 7
Would you recommend ? : No
Postcode : TA6
20 Nov 2025
People found this helpful
Terrible experience as prospective tenants. Terrible communication, emails are impersonal and short. Had multiple viewings and staff seemed uninterested and rude, did not offer information on the properties ... Read Full Review
Great experience - very ...
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5 Star Review
By : 'Mark'
Branch : Taunton, 39 High Street
Services : Sales (As a Vendor)
Sold price : £165000
Would you recommend ? : Yes
Postcode : TA6
27 Oct 2025
People found this helpful0
I've had a great experience with Charles Dickens - both from a lettings perspective and a sales perspective. Tom in particular has been great, but everyone I've come across there has been really good at communicating, proactive, helpful and friendly. I would highly recommend ... Read Full Review
If i could give less than one ...
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1 Star Review
By : 'Faye'
Branch : Taunton, 39 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TA7
29 Aug 2024
People found this helpful0
If i could give less than one star i would. Do not recommend Tell lies to tenants ti get a let and make information up that they haven't checked. When house is let and tenant has issues they do not want to know at all, very very dodgy estate agents who take back handers and break the law. Also ... Read Full Review
Appalling estate ...
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1 Star Review
By : 'Disgusted'
Branch : Taunton, 39 High Street
Services : Online Auctions (Prospective Vendor/Buyer)
Would you recommend ? : No
Postcode : TA7
19 Aug 2021
People found this helpful0
Appalling estate agents. Staff are rude, obnoxious and arrogant. The staff should consider another field of employment as they're clearly not interested in doing their current ... Read Full Review
Absolutely disgusting estate ...
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1 Star Review
By : 'Aarron'
Branch : Taunton, 39 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TA6
9 Aug 2021
People found this helpful2
Absolutely disgusting estate agents rude staff so I was supposed to view a property today travelled 15 miles to go and view it waited waited and waited no emails sent and no phone calls check there website to see the property has been let which I’m pretty annoyed about so I contacted them ... Read Full Review
Had no choice because the ...
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1 Star Review
By : 'les'
Branch : Taunton, 39 High Street
Services : Sales (As a Buyer)
Sold price : £250000
Would you recommend ? : No
Postcode : TA7
3 Mar 2020
People found this helpful1
Had no choice because the house we have just bought was marketed by charles dickens we tried to make a offer was refused very economical with the truth terrible marketing brouchure not helpfull told us one thing and did another which made things very hard for us as we were over 200 miles away ... Read Full Review
Dishonest and lazy. Avoid ...
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1 Star Review
By : 'Phil'
Branch : Taunton, 39 High Street
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : TA6
20 Dec 2019
People found this helpful1
Dishonest and lazy. Avoid ! Heard that estate agents have a bad reputation ? These guys are the reason why ! They don't let facts get in the way of trying to schmooze potential owners or explain why viewings are always being attended by people who haven't been to the house before ... Read Full Review
Terrible ...
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1 Star Review
By : 'Nathan'
Branch : Taunton, 39 High Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : TA6
25 Jan 2019
People found this helpful3
Just went into pick up our keys on our first home! Handed an old envelope scrunched up. Not even a Thankyou. So rude. No smiles. Maybe they have realised that estate agents are literally middle men. Welcome to the age of the internet. Where estate agents are no longer ... Read Full Review
Comments on Agent Fees
Bad
Diabolical ...
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1 Star Review
By : 'Disgruntled'
Branch : Taunton, 39 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TA6
25 Jun 2018
People found this helpful0
Worst agent i have ever used. Complete absence of business acumen, completely screwed up the contract, dodgy book keeping and what seems to be a complete absence of current rental law, Completely disregarded tennants rights and caused major problems between the owners and ourselves where ... Read Full Review
Comments on Agent Fees
Outragous fees that they will not keep track of and try to recharge
Totally unprofessional, rude ...
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1 Star Review
By : 'John'
Branch : Taunton, 39 High Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : TA6
7 Jul 2016
People found this helpful1
Totally unprofessional, rude and patronising people. To be honest it was my worst experience with a letting agent. I am ... Read Full Review
What agent could do to change your mind?
Horrible fees.
Comments on Agent Fees
Horrible fees.
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
