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London Bridge \/ Clapham Office, London SE1

5/5, 148 Reviews
94% Recommended

89% letting valuation accuracy

92% letting fee satisfaction

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"Illegal Deposit..."

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1 Star Review

By : 'Molly Derbyshire'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : SW2

30 Jul 2021
People found this helpful4

Black Katz took advantage of us moving out during the first lockdown. We have an email from them confirming that if we used their recommended cleaners they would guarantee the clean. The clean was not up to standard and the Landlord deducted the same cost from our deposit again, when we appealed he threatened us with higher deductions (illegal) for other areas which were his responsibility such as the drains leaking and causing us to live with mouldy walls for months with Black Katz refusing to help. Black Katz were no help despite being the managing agents. I wish we had taken the case to the TDS but with the stress of the lockdown my flatmates decided to just accept the illegal charges to wash our hands of the whole thing.

Was this helpful?:

By : Andrew Black

2 Aug 2021

Molly, I am sorry that you have felt the need to complain. Can you please provide us with the name of the road you rented in and we will urgently look into matters. We work very hard at providing the best possible service; apologies again that you are not happy. We look forward to hearing from you. Regards, Andrew Andrew Black Director

By : Andrew Black

18 Aug 2021

Molly, We have now fully looked into your complaint. We will email you directly with a response and hope you find this acceptable. We are sorry you felt the need to complain and wish you well for the future. Regards, Andrew Andrew Black Director


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Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting89%92.00%£700£2,900
Areas covered
  • Central London
  • E14
  • EC4
  • SE1
  • SE11
  • SE13
  • SE15
  • SE16
  • SE17
  • SE22
  • SE8
  • South East London
  • South London
Address

Black Katz
78 Borough High StreetLondon, Greater London
SE1 1LL
020 7403 5010

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Black Katz were really ...

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5 Star Review
UserName

By : 'Rufus'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1

14 Jul 2025
People found this helpful0

Black Katz were really helpful throughout the whole process of moving in, helping with any questions and being very prompt with responding to emails. This was incredibly useful as university students moving in the first... Read Full Review

Comments (0)Was this helpful?:
Great ...

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5 Star Review
UserName

By : 'Erica'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE17

13 Jul 2025
People found this helpful0

My housemates and I have had a great experience with Black Katz in getting our first rental together. We are all students and don't have much or any experience and everyone at Black Katz has been really helpful. Vince showed us round the property and was very knowledgeable, down to earth, and... Read Full Review

Comments (0)Was this helpful?:
BlackKatz: Wonderful ...

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5 Star Review
UserName

By : 'Sherman'
Services : Letting( As a Tenant )
Sold price : £4203
Would you recommend ? : Yes
Postcode : SE17

12 Jul 2025
People found this helpful0

Vincenzo was extremely amazing throughout the process of helping me look a flat. He was extremely proactive in showing me flats that fit my needs wonderfully and always went out of his way to clear up any doubts or queries that I'd had. I would highly recommend him anyone looking a place to... Read Full Review


Comments on Agent Fees

Vincenzo was extremely helpful in negotiating the lease with the landlord and was very efficient and quick in handling all of our requests!

Comments (0)Was this helpful?:
Vincenzo is ...

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5 Star Review
UserName

By : 'Carol'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : B32

12 Jul 2025
People found this helpful0

Vincenzo was one of the best estate agents I’ve encountered! Was so nice and understanding, answered all of our questions and was happy to get us further... Read Full Review

Comments (0)Was this helpful?:
Very smooth experience with ...

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5 Star Review
UserName

By : 'Fatemeh'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : No

11 Jul 2025
People found this helpful0

Had a very smooth experience. Vince was extremely helpful and frank with me regarding all of my concerns, and a breath of fresh air in the midst of agents who seem to be only concerned with a quick sale. I will definitely be using blackkatz any future property... Read Full Review

Comments (0)Was this helpful?:
Best ...

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5 Star Review
UserName

By : 'MKamal'
Services : Letting( As a Prospective Landlord/Tenant )
Would you recommend ? : Yes
Postcode : SW1V

6 Jun 2025
People found this helpful0

Amazing service and helpful. Took out the stress of viewing and making offers. Honest, dedicated and kind. My best experience till now in... Read Full Review

Comments (0)Was this helpful?:
Thanks Alessandro for ...

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5 Star Review
UserName

By : 'Hessam'
Services : Letting( As a Tenant )
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE8

16 Aug 2024
People found this helpful0

Alessandro is the sales agent who was helping us. He was Transparent about everything. He made the process understandable and... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

17 Aug 2024

Hessam, Many thanks for the review. Really pleased you were happy with the service of Alessandro. Thanks again. Regards, Andrew Andrew...

As first time renters and uni ...

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5 Star Review

By : 'Letitia'
Services : Letting( As a Tenant )
Rent PCM : £2600
Would you recommend ? : Yes
Postcode : SE1

14 Jul 2023
People found this helpful0

As first time renters and uni students we were a little out of our comfort zone but the communication, knowledge and advice shown by the members of the team we talked to put us at ease. Every stage of the process was easy and well organised. We would really recommend them. Thank you for helping us... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

17 Jul 2023

Letitia, Many thanks for your review. The London Bridge Team will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

Everyone was so lovely and ...

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5 Star Review
UserName

By : 'Morgan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW4

3 May 2023
People found this helpful0

Everyone was so lovely and helpful throughout the process. Amy was really understanding and friendly and made out lives so much... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

8 May 2023

Morgan, Many thanks for your review. Amy will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

Recommending Blackkatz as ...

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5 Star Review
UserName

By : 'Rozmin'
Services : Letting( As a Owner )
Rent PCM : £2200
Would you recommend ? : Yes
Postcode : SE1

16 Sept 2022
People found this helpful0

We have been very pleased with Blackkatz as their service has been very efficient and professional Been with them for over 15 years and their service has been... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

20 Sept 2022

Rozmin, Many thanks for the review, really pleased you are happy with the service. Thanks again. Regards, Andrew Andrew...

Professional and ...

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5 Star Review
UserName

By : 'Lorcan'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW9

7 Feb 2022
People found this helpful0

Black Katz were extremely accommodating and professional in their service and being forthcoming with all details. Tim Perkins exemplifies that service and I would recommend this estate agents to anyone in need of an efficient process in helping their house... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

14 Feb 2022

Lorcan, Many thanks for your review, it is much appreciated. Tim will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

Very responsive and ...

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5 Star Review
UserName

UserName

By : 'Connor'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW8

13 Aug 2021
People found this helpful0

Very responsive and professional. Tim and Erika went out of their way to help us find and settle into our new... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

19 Aug 2021

Connor, Really appreciate your review. Tim and Erika will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...

Excellent service:)Michelle ...

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5 Star Review
UserName

UserName

By : 'Sotiria'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1

9 Aug 2021
People found this helpful0

Excellent service:)Michelle and Tim were professional and speedy to get me the property I wanted to rent within one week ! Thank you so much guys... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

12 Aug 2021

Sotiria, Many thankd for your review. Michelle and Tim will really appreciate your comments. Pleased you were happy with the service. Regards, Andrew Andrew...

Illegal Deposit ...

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1 Star Review

By : 'Molly'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : SW2

30 Jul 2021
People found this helpful4

Black Katz took advantage of us moving out during the first lockdown. We have an email from them confirming that if we used their recommended cleaners they would guarantee the clean. The clean was not up to standard and the Landlord deducted the same cost from our deposit again, when we appealed he ... Read Full Review

Comments (2)Was this helpful?:

By : Andrew Black

2 Aug 2021

Molly, I am sorry that you have felt the need to complain. Can you please provide us with the name of the road you rented in and we will urgently look into matters. We work very hard at providing...

Prompt response to emails. ...

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5 Star Review
UserName

By : 'Grace'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SE1

29 Apr 2021
People found this helpful0

Prompt response to emails. Accommodated our numerous questions and offered an extension for getting documents to them due to issues with my employers systems. Vince was lovely when we met in person and took another video of the flat for us at short... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

3 May 2021

Grace, Thanks for your review. Vince will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...

Excellent service, many ...

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5 Star Review
UserName

By : 'Keith'
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : SE1

23 Apr 2021
People found this helpful1

Excellent service in renting my property in SE1. Professional, responsive communication and resolved any issues will definitely use again and... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

26 Apr 2021

Keith, Many thanks for your review. Really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew Black...

Black ...

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5 Star Review

By : 'philip'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : SW11

23 Apr 2021
People found this helpful0

Hi had a great experience , the staff were polite and very attentive to what we were looking for. They showed us a good variety of flats and we were able to make up our minds much quicker than we anticipated . Really good service which I would recommend to others . Thanks a lot Black Katz... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

3 May 2021

Philip, Many thanks for your review, the team will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

Really great ...

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5 Star Review

By : 'Lucia'
Services : Letting( As a Tenant )
Rent PCM : £1733
Would you recommend ? : Yes
Postcode : SE17

24 Sept 2020
People found this helpful0

We had 2 weeks to find and move to a new place, Black Katz made it really easy for us! They showed us a lot of properties until we found the one we liked. Then the admin team was incredibly helpful with all the paperwork and answered all our emails with a lot of questions very quickly. It was all... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

28 Sept 2020

Lucia, Many thanks for your positive review it is much appreciated. Pleased you were happy with the service. Regards, Andrew Black...

Excellent, prompt and ...

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5 Star Review

By : 'Dipika'
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : SE1

20 Aug 2020
People found this helpful0

Excellent, prompt and efficient service. Patricia was very helpful at all times. I highly recommend Black Katz London Bridge. I have used them for a few years and I have always been pleased with their... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

24 Aug 2020

Dipika, Many thanks for your great review. Really pleased you are happy and been using us over the years. Patricia is a very good and very hard working member of the team. Thanks...

Fantastic Service from estate ...

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5 Star Review
UserName

By : 'Caz'
Services : Letting( As a Tenant )
Rent PCM : £740
Would you recommend ? : Yes
Postcode : SE17

13 Aug 2020
People found this helpful0

Fantastic Service from estate agent showing us around properties and being incredibly flexible, helpful and resourceful to find us a great property at a good price, to highly efficient, clear and available administrative department easing us through the tenancy application and pre-tenancy... Read Full Review

Comments (1)Was this helpful?:

By : Andrew Black

14 Aug 2020

Caz, Many thanks for your review. These are challenging times but we are determined to still provide the best possible service. Thanks again. Regards, Andrew...

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Last updated at 3/24/2017, 10:58:29 AM by allAgents

Awards won by Black Katz, London SE1 1LL