The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 620 Reviews
95% Recommended
95% letting valuation accuracy
88% letting fee satisfaction
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 95% | 88.00% | £310 | £9,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 81 | 3 | 414 | 70 | 0 | 1 | 0 | 0 | 41 | 10 |
Black Katz
22 West Hampstead Mews, London, Greater London
NW6 3BB
020 7328 5000






By : 'A'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW6
Black Katz (West Hampstead) , were extremely helpful in assisting us to get our flat organised a tenancy. Erika and Thomas went the extra mile at times to assist and were both very punctual and efficient at all times. Thank ... Read Full Review
By : 'Malcolm'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Prospective Landlord/Tenant)
Rent PCM : £0
Would you recommend ? : Yes
Postcode : NW1
Mehmet was an absolute star to work with! In just two days, he provided more value and support than the other established, wellknown estate agencies managed in weeks. I found a lovely property thanks to the excellent customer service and proactive approach. Overall, I’m properly chuffed with my ... Read Full Review

By : 'Oscar'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW3
Had a really smooth and easy experience renting through Black Katz in West Hampstead. Elijah was super friendly and helpful during the viewing and movein process, and made everything feel stressfree. Since moving in, Thomas has been a great property manager – quick to respond and always on top of ... Read Full Review

By : 'Rufus'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE1
Black Katz were really helpful throughout the whole process of moving in, helping with any questions and being very prompt with responding to emails. This was incredibly useful as university students moving in the first ... Read Full Review

By : 'Erica'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : SE17
My housemates and I have had a great experience with Black Katz in getting our first rental together. We are all students and don't have much or any experience and everyone at Black Katz has been really helpful. Vince showed us round the property and was very knowledgeable, down to earth, and ... Read Full Review

By : 'Sherman'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Sold price : £4203
Would you recommend ? : Yes
Postcode : SE17
Vincenzo was extremely amazing throughout the process of helping me look a flat. He was extremely proactive in showing me flats that fit my needs wonderfully and always went out of his way to clear up any doubts or queries that I'd had. I would highly recommend him anyone looking a place to ... Read Full Review
Vincenzo was extremely helpful in negotiating the lease with the landlord and was very efficient and quick in handling all of our requests!

By : 'Carol'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : B32
Vincenzo was one of the best estate agents I’ve encountered! Was so nice and understanding, answered all of our questions and was happy to get us further ... Read Full Review

By : 'Fatemeh'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Had a very smooth experience. Vince was extremely helpful and frank with me regarding all of my concerns, and a breath of fresh air in the midst of agents who seem to be only concerned with a quick sale. I will definitely be using blackkatz any future property ... Read Full Review

By : 'MKamal'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : Yes
Postcode : SW1V
Amazing service and helpful. Took out the stress of viewing and making offers. Honest, dedicated and kind. My best experience till now in ... Read Full Review

By : 'Matt'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW2
I have completed a tenancy agreement, extension and change of tenancy with Black Katz and they have been my only pleasurable estate agent experience in London, very quick and transparent at all ... Read Full Review

By : 'Stephen'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1600
Would you recommend ? : Yes
Postcode : NW10
Was an easy process working with them and always quick communication. Even when we did not receive the first property because of an indecisive landlord, we stayed in contact with agent Jonny who quickly found us a new property that suits in a similar area. He did not just abandon us and get on ... Read Full Review
By : Andrew Black
27 Oct 2024Stephen, Many thanks for your review. Johnny and Erika will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

By : 'Zak'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : NW2
Been working with Erika at Black katz for many years and happy to recommend her and them to any ... Read Full Review
By : Andrew Black
20 Oct 2024Zak, Thanks for your review, really pleased you are happy with Erika and the service. Thanks again. Regards, Andrew Andrew...


By : 'Johnny'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2800
Would you recommend ? : Yes
Postcode : N2
My agent was Johnny who was really, really helpful. The communication was easy and super fast. I asked a lot of questions during my process & Johnny & Erika always responded me promptly & kindly. Erika, who helped me to do the administration also was professional & ... Read Full Review
By : Andrew Black
30 Sept 2024Many thanks for your review. Johnny and Erika will be really pleased you were happy. Thanks. Regards, Andrew Andrew...

By : 'Jon'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2350
Would you recommend ? : Yes
Postcode : NW10
We have had a very positive experience liaising with Black Katz as prospective tenants to our current place. Erika was our move-in manager and she made the move-in process very easy for us. She was very efficient, yet patient and understanding. Will definitely recommend Black Katz and Erika to any ... Read Full Review
By : Andrew Black
30 Sept 2024Jon, Thanks for the review. Erika will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...

By : 'Deniz'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : Yes
Postcode : NW10
As an international student that will move to London, I have to say that it has been an intense process especially in terms of international banking systems and hardships regarding them. However, Black Katz, and especially Erika, have been so helpful. They responded with utmost speed and help to ... Read Full Review
By : Andrew Black
17 Aug 2024Deniz, We are really pleased you were happy with the service, Erika will be very happy. Thanks for the review. Regards, Andrew Andrew...

By : 'Hessam'
Branch : London Bridge \/ Clapham Office, 78 Borough High Street
Services : Letting (As a Tenant)
Rent PCM : £1400
Would you recommend ? : Yes
Postcode : SE8
Alessandro is the sales agent who was helping us. He was Transparent about everything. He made the process understandable and ... Read Full Review
By : Andrew Black
17 Aug 2024Hessam, Many thanks for the review. Really pleased you were happy with the service of Alessandro. Thanks again. Regards, Andrew Andrew...

By : 'Ruksana'
Branch : Camden West Central Office, 69 Parkway
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW1
Lisa was very helpful (and patient!) when it came to supporting us through the checks process . She was responsive and answered all questions that we had, and made the process easy to follow and problem ... Read Full Review
By : Andrew Black
27 May 2024Ruksana, Many thanks for your email, Lisa will be really pleased you were happy with the service. Thanks again. Regards, Andrew Andrew...


By : 'Patrick'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £1000
Would you recommend ? : Yes
Postcode : NW6
Their customer service was great, and the staff were very responsive to our questions. Their policy of granting the tenancy to the first valid tenants who pay the deposit is much better than encouraging bidding wars (and means the listed price actually has some meaning). I will look forward to ... Read Full Review
By : Andrew Black
18 Dec 2023Patrick, Many thanks for your review. We are really pleased you were happy with the service. Thanks. Regards, Andrew Andrew...

By : 'Patrizia'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Rent PCM : £2685
Would you recommend ? : Yes
Postcode : NW2
We have been very happy with the professional and efficient service we have received. Gemma has been wonderful and made our experience very stress free. Wouldn't hesitate to recommend Black Katz! Thank you ... Read Full Review
By : Andrew Black
25 Sept 2023Patrizia, Many thanks for your review. Really pleased you were happy with the service Gemma provided, she will be really pleased. Thanks again. Regards, Andrew Andrew...

By : 'Emily'
Branch : West Hampstead, 22 West Hampstead Mews
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : NW10
Very attentive. Helped with any queries during the process and made the process as smooth as ... Read Full Review
By : Andrew Black
16 Sept 2023Emily, Many thanks for your review, Gemma will be really pleased you were happy. Thanks again. Regards, Andrew...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
No procedure set.
Last updated at 7/25/2016, 9:45:24 AM by allAgents