The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

1/5, 3 Reviews
0% Recommended
0% letting valuation accuracy
0% letting fee satisfaction

Dawn
By : 'ANGRY'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Awful experience with Iconn. I am livid. I rented a shared property from them for over a year, they where useless when it came to any maintenance that we complained about. For example, the wiring in the house was terrible, and the fuses and lightbulbs blew costantly, so we did not replace them (now they want to charge us £30 for replacement lightbulbs), the drainage in the property was also terrible, and the shower smelt like sewage, even though it was cleaned properly on a regular basis, when a complaint was made to them, Dawn came round and just said that we should buy more cleaning products (because we are all made of money apparently)!!! Once we moved out of the property of course she came up with a huge list of things wrong with the property....most of which was already like that before we moved in, the rest was incurred by the tenants that moved out of the property half way through the contract, but are only charging the final tenants the costs. Oh, and they charge £250 to clean the property when you move out, even though the property is in the same (slightly shoddy) state that we got it in. RIPPED OFF!!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £850 | £850 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 0 | 0 | 3 | 0 | 0 | 0 | 0 | 0 | 0 |
iConn Property Management
26a Castle Street, Canterbury, Kent
CT1 2PU
01227 765008
By : 'Watts'
Branch : Canterbury, 26a Castle Street
Services : Letting (As a Tenant)
Rent PCM : £850
Would you recommend ? : No
Postcode : CT4
Shocking bad company and staff at canterbury. Terrible service. From the beginning to the end of the tenancy. There was a catalogue of lies and arrogance. Do not rent with this lot, totally unprofessional. tenants beware - you'll be seeking legal advice and be out of pocket and thoroughly upset by ... Read Full Review
Fees for cleaning a spotless house that was cleaner than when I arrived
By : 'Blyde.'
Branch : Canterbury, 26a Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : CT1
Absolute joke! Treated us as if we were stupid because we were students. When it came to the end of the tenancy the amounts of payment required for areas was ridiculous. When this was brought to their attention they failed to reply to emails concerning the matter, passing blame and advising we ... Read Full Review
Awful

By : 'ANGRY'
Branch : Canterbury, 26a Castle Street
Services : Letting (As a Tenant)
Would you recommend ? : No
Awful experience with Iconn. I am livid. I rented a shared property from them for over a year, they where useless when it came to any maintenance that we complained about. For example, the wiring in the house was terrible, and the fuses and lightbulbs blew costantly, so we did not replace them (now ... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.