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The UK's Largest Customer Review Website for the Property Industry

1.9/5, 13 Reviews
23% Recommended
By : 'Meg'
Services : Sales(I sold a property using them)
Sold price : £132000
Would you recommend ? : No
Postcode : BS23
Terrible experience. No contact or no response for phones or email. I would never choose them if I would like to sell my house. Avoid!!
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 2 | 0 | 2 | 1 | 3 | 0 | 1 | 0 | 2 |
Saxons Estate Agents
21 Boulevard,, Weston-super-Mare, North Somerset
BS23 1NR
01934 624 400
By : 'Darren'
Branch : null, 21 Boulevard,
Services : Sales (As a Vendor)
Sold price : £155000
Would you recommend ? : Yes
Postcode : BS23
Highly recommend Saxons in Weston. Superb communication throughout the process of our sale. And the sales progression team were ... Read Full Review
By : 'Meg'
Branch : null, 21 Boulevard,
Services : Sales (As a Vendor)
Sold price : £132000
Would you recommend ? : No
Postcode : BS23
Terrible experience. No contact or no response for phones or email. I would never choose them if I would like to sell my house. ... Read Full Review
By : 'Max'
Branch : null, 21 Boulevard,
Services : Letting (Property Management)
Rent PCM : £962
Would you recommend ? : No
Postcode : BS23
We pay in more and more each year and never have any money in the account. Getting copies of accounts from them is impossible and when you do, the level of detail is appalling. They are great at lies and helping themselves to the money though whenever they feel like it. Clearly don't abide by ... Read Full Review
By : 'Dee'
Branch : null, 21 Boulevard,
Services : Letting (As a Owner)
Rent PCM : £550
Would you recommend ? : No
Postcode : BS23
They managed our flats for years. Never had much money in the account, despite paying loads each month. Had an independent accountant look at it. They'd over charged us. Still trying to get money back. They won't respond, but not giving up. Will go as high as poss till they repay it. ... Read Full Review
By : Max
25 May 2021Completely agree with this. We pay in more and more each year and never have any money in the account. Getting copies of accounts from them is impossible and when you do, the level of detail is...
By : 'Jana'
Branch : null, 21 Boulevard,
Services : Sales (As a Vendor)
Sold price : £150000
Would you recommend ? : No
Postcode : BS23
Terrible estate agent. Took 18 months to finally sell my 4 bedroom old Victorian house, by then I lost £ 70000 pound from it's original value as I became desperate to sell it. Had two buyers dropping out because the sales progression team didn't follow up with solicitors and ... Read Full Review
By : 'Nick'
Branch : null, 21 Boulevard,
Services : Letting (As a Owner)
Sold price : £170
Would you recommend ? : Yes
Postcode : BS22
Excellent service and very helpful. Staff are very helpful and friendly. Well done keep up the good work.well ... Read Full Review
By : 'Marta'
Branch : null, 21 Boulevard,
Services : Letting (As a Tenant)
Rent PCM : £595
Would you recommend ? : No
Postcode : BS23
The house was dirty and had fleas in the carpet when we went into the house. Starting the winter a problem with humidity started in the external walls, problem recorded by the council as a problem of the house, not a condensation problem, and a situation that need a profisional. After we left, they ... Read Full Review
Too much. Should be forgiven as it is in Scotland to receive fees
By : 'Dingbats'
Branch : null, 21 Boulevard,
Services : Sales (As a Vendor)
Would you recommend ? : No
Postcode : BS22
Shocking! Avoid. Would give zero if i could . Compulsive liars yet bullying and intimidating. Have treated my parents appallingly. Do not use. They lie repeatedly. Rude. Abusive. Do not assist with house but process. Told so many lies I'm surprised their noses haven't broken any windows! ... Read Full Review
Shocking given bad service.
Shocking given bad service.
By : 'STEPH'
Branch : null, 21 Boulevard,
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : BS23
We are overseas landlords who require a fully managed service. We did not want to worry about our property whilst we are away therefore did extensive research before I committed to an agency. I found Saxons to be the most professional, helpful and friendly agency out of all who I contacted. The ... Read Full Review
By : Jeff Stevens
27 Feb 2014We have spoken with the landlords and replied via e-mail with regards to this matter, However I have only just become aware of this review. I would like to point the following points: 1. Saxons...
By : 'Somerset'
Branch : null, 21 Boulevard,
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : BS24
Our horrific experience has sadly, only just begun. Our family home has been trashed, burgled and the tenants have done a moonlight flit with our final installments of the rent. I now have a lot of paperwork that we believe proves Saxons failed to check the property properly, did not record the ... Read Full Review
They could never change our minds about using them again. Impossible for them to rebuild the trust that has been damaged. We have no faith in them whatsoever.
By : Jeff Stevens
4 Mar 2014We have spoken with the landlords and replied via e-mail with regards to this matter, However I have only just become aware of this review. I would like to point the following points: 1. Saxons...
By : 'kerry'
Branch : null, 21 Boulevard,
Services : Sales (As a Buyer)
Would you recommend ? : No
Postcode : BS23
i am a first time buyer, which is stressful enough. i had sorted out my mortgage and my deposit, and found a lovely bungalow for sale with saxons estate agents. my offer was accepted and things were moving along nicely. About a week before completion saxons viewed the property again and a higher ... Read Full Review
the agent did not need to view this property again.
By : Saxons
8 Aug 2013Dear Kerry, As explained by myself at the time of viewing and at the point that you put you're offer in - the seller has very strict rules regarding the sale of the property. As made clear, one of ...
By : 'saxonsareuseless'
Branch : null, 21 Boulevard,
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : BS23
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady lives in the flat above us & lets herself & ... Read Full Review
All the staff at this agency are very rude, dont care if you have a problem with the property or Landlord. In the 7 months I have been renting from them they have not completed a single inspection as they are supposed to do. The landlady lives in the flat above us & lets herself & contractors into the property at any time she feels like without letting us know, when we mentioned this to Saxons they said \"if you dont like it move out\". The whole of the property is suffering with severe damp problems, at times you can see water running down the walls, Saxons so called expert property inspector said this was due to us drying some washing in the kitchen!!!!! Moving out if the property in a few days but just waiting for them to refuse to give us back our deposit as the whold place needs to be re-decorated as all the paint & wallpaper is falling off the walls due to the damp issues which they are trying to blame on us. All in all Saxons are the biggest bbunch of cowboy agents I have ever came accross and I would never use them again even if they were the only agents operating in my area.
By : 'very'
Branch : null, 21 Boulevard,
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
absolutley terrible experience with this company , found the staff and manager extremely rude and feel they have absolutley no interest in any questions regarding the properties they are letting. it took three weeks of chasing them to reply to whether a landlord would allow a property to be ... Read Full Review
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