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The UK's Largest Customer Review Website for the Property Industry

4.1/5, 154 Reviews
86% Recommended
0% letting valuation accuracy
0% letting fee satisfaction
By : 'Ursula'
Services : Letting(I am a Tenant)
Would you recommend ? : Yes
Postcode : RG30
He was friendly and thorough in his approach with us, he had difficulty contacting the landlord but remained thorough keeping us informed regularly on his actions. Fortunately, he got in contact with the landlord and informed us immediately. He gave us a step by step approach on what to do when we got our accomodation and he was always easy accessible over the phone.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 0% | £0 | £0 |
Romans
33-34 Market Place, Reading, Berkshire
RG1 2DE
0118 9538700


By : 'HONGYAN'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG1
Quick reponse for all of my e-mails, assitance for reparing of wash machine & boiler efficiently, checking out very smoothly & simplely. Just two points need to be improved. Firstly, give full guidance of energy supplier and make clear meter reading with previous supplier before checking... Read Full Review


By : 'Dante'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
I had a very good experience at Romans, they contacted me 5 minutes after I asked for information. Everything was clear and smooth from the first step up to the end of the process. Thanks to Elton and Hayley for the... Read Full Review

By : 'Joeseph'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG1
I have always found all of Romans staff to be very helpful and sswift to respond to my emailed requests. I am very satisfied with the service romans provde for the management of my rented... Read Full Review

By : 'Ravi'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
Shirley is always very polite and kind. She speaks to me very nicely , she is helpful and informative of everything needed. She was honestly a nice genuine... Read Full Review

By : 'carlos'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG1
Always had feedback from the agent. Maintenance issues were comunicated promptly, arranged and sorted. Very easy to comunicate with and very helpful when asked for... Read Full Review

By : 'JSS'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG1
Elton was very professional, communicative and followed all items through. I used Romans to let my property and I would definitely use them... Read Full Review

By : 'FS'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
All staff I had communications with were efficient and helpful, unfortunately I am unable to recall all names but arranging a viewing, actual viewing and the move manager meeting were all conducted... Read Full Review
By : 'Disgusted'
Services : Letting (As a Prospective Landlord/Tenant)
Would you recommend ? : No
Postcode : RG1
An absolute joke of a company, didn't seem even remotely interested in helping me and my partner to find somewhere to live, even though we have a healthy budget and need somewhere quickly. More interested in leering at the young girls next to us. I will certainly not be using their services in the ... Read Full Review
By : Nadine Iles
18 Feb 2013Regarding your comments I am sorry to hear that you have experienced issues with our service. We take our customer service very seriously. We are voluntarily a regulated property company and I...

By : 'Sophie'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
Kelly was brilliant from day 1 all the way through our contract. Always prompt at responding to emails and phone calls and requests. very supportive, professional and friendly manner at all times. She was very easy to get along with and found common ground so we could have a chat at the... Read Full Review

By : 'NWoolley'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Will was a very good Sales Negotiator throughout the process. He arranges viewing very well at times convient for myself. His style is very friendly and he is there to help you out (i.e. not push you into anything). He found out any information, he didn't know at the time, promptly and kept me... Read Full Review


By : 'Steve'
Services : Letting (As a Owner)
Would you recommend ? : Yes
This was my first time at letting a property, Jason guided me through the process and explained to me what I needed to do every step of the way - with a lot of patients. He made the tricky process very straightforward and stress... Read Full Review
By : 'Mr'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RG1
The whole process of buying the house was done very professionally from start to finish. Just before exchange I was given the opportunity to view the property once more which was very helpful. Overall very... Read Full Review


By : 'Charlie'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : RG1
We used Romans in Reading after having unsuccessful dealings with other agents in the area and found them to be very professional, friendly and pro-active in selling our house. They kept us up to date with all the viewings/feedback etc. and when the sale of the house started to go through, would... Read Full Review

By : 'Ben'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG1
Good job done thanks. Debbie has been great. Good job done thanks. Debbie has been great. Good job done thanks. Debbie has been great. PS As a web design professional, adding validation (must enter 20 words - hence my comments are repeated) to a from you want people to fill in out of goodwill is... Read Full Review


By : 'hannah89'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG2
I found all colleagues i dealt with extremely polite and friendly. My property was leased quickly and easily, without hassle and we seem to have found a very suitable tennant. All advice I was given was extremely honest and useful and overall i am really happy with the service we recieved. My only ... Read Full Review

By : 'Happy'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
I was very impressed with the service we received from Romans Lettings, particularly our agent. Our criterea was quite specific and they were very accomodating. I was impressed with the speed at which the letting was finalised by Hayley, specifically how quick she was at responding to questions. We ... Read Full Review


By : 'Mustafa'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG30
My wife and I visited Patryk when searching a flat in Reading. I would like to say that the services provided by Patryk Szczepaniec were excellent. He made superior effort in the searching process and helped us in every stage. He listened our requirements very carefully and worked hard to find a... Read Full Review
By : 'Ursula'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG30
He was friendly and thorough in his approach with us, he had difficulty contacting the landlord but remained thorough keeping us informed regularly on his actions. Fortunately, he got in contact with the landlord and informed us immediately. He gave us a step by step approach on what to do when we... Read Full Review


By : 'Ian'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG20
Alex listened to our requirements and suggested a number of suitable properties to view without deviation from the brief. A most professional , polite , knowledgeable and enthusiastic service over a number of visits taking upwards of two hours during which time Alex ,more than ably supported by... Read Full Review


By : 'Richard'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG1
After dealing with another agency in the Reading area, I had very low expectations when looking for a new property to rent. Romans have been outstanding - they have treated me really well, taking time to find out what I was looking for and really matching my needs to the properties they had... Read Full Review
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Last updated at 11/30/2, 12:00:00 AM by allAgents