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Porters Estate Agents

1.7/5, 12 Reviews
8% Recommended

100% sales valuation accuracy

100% letting valuation accuracy

55% sales fee satisfaction

55% letting fee satisfaction

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"AVOID THIS AGENT AT ALL..."

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1 Star Review
UserName

sherrie

By : 'Vienna Marie'
Services : Letting(I am a Landlord / Landlady)
Rent PCM : £550
Would you recommend ? : No
Postcode : CF31

16 Apr 2021
People found this helpful0

Used this agent for tenant find service. When tenant vacated I was left with rental arrears and a filthy property that had suffered from significant damage and neglect. Having submitted a subject access request to Porters I learnt the tenant had no credit rating and was classed by the referencing company as a 'high risk' one. This is material information that Porter's deliberately kept from me. Had I known this I would never have agreed to allow this highly irresponsible and filthy tenant into my property. Lodging a complaint the arrogant proprietor accepted no liability for his firm's professional negligence.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sales100.00%55.00000000000001%£0£0
    Lettings100%55.00000000000001%£425£1,200
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    1106010003
    Address

    Porters Estate Agents
    73-75 Nolton StreetBridgend, Mid Glamorgan
    CF31 3AE
    01656 766 666

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:30
    2. 09:00 - 17:30
    3. 09:00 - 17:30
    4. 09:00 - 17:30
    5. 09:00 - 17:30
    6. Closed
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Advertise on
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    • Move With Us
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    AVOID THIS AGENT AT ALL ...

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    1 Star Review
    UserName

    By : 'Vienna'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Owner)
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : CF31

    16 Apr 2021
    People found this helpful0

    Used this agent for tenant find service. When tenant vacated I was left with rental arrears and a filthy property that had suffered from significant damage and neglect. Having submitted a subject access request to Porters I learnt the tenant had no credit rating and was classed by the referencing ... Read Full Review


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    Comments (0) Report abuseWas this helpful?:
    Porters Estate agents minus 5 ...

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    1 Star Review
    UserName

    By : 'Tim'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Prospective Landlord/Tenant)
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : CF35

    26 Oct 2020
    People found this helpful1

    ACTUAL SCORE MINUS 5 RIP OFFS, UNTRUSTWORTHY, UNPROFESSIONAL ( AVOID LIKE THE PLAGUE ) I was looking to rent an expensive property from porters Estate agents after viewing it i was asked to fill in a form with my details, I then had a call saying the landlord was happy for me to go ahead ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Managed my rental properties ...

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    5 Star Review

    By : 'Rebecca'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Owner)
    Rent PCM : £595
    Would you recommend ? : Yes
    Postcode : CF35

    9 Jan 2020
    People found this helpful2

    Managed my rental properties for the last 5 years and always report problems to me with photos of the issues and also tell me what i need to do to the house to improve it too. Dealt with a few nightmare tenants professionally and have always given me correct advice to stay within the law when ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    All the team went out there ...

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    5 Star Review
    UserName

    By : 'Colin'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Sales (As a Vendor)
    Would you recommend ? : No
    Postcode : CF31

    3 Apr 2019
    People found this helpful1

    A most helpful and considerate team they kept us informed of progress and went out of there way to secure a ... Read Full Review


    Comments on Agent Fees

    Agents fees were most reasonable and competitive

    Comments (0) Report abuseWas this helpful?:
    Some of the staff very rude ...

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    1 Star Review

    By : 'Paul'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Sales (Prospective Vendor/Buyer)
    Would you recommend ? : No
    Postcode : CF5

    29 Dec 2017
    People found this helpful5

    Some of the staff very rude and unhelpful. Stay away from. I call the agent with a offer and he start laugh in when he hear the price. Not very ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Porters are the worst Estate ...

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    1 Star Review
    UserName

    By : 'For1278'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Tenant)
    Rent PCM : £575
    Would you recommend ? : No
    Postcode : CF31

    27 Jan 2017
    People found this helpful5

    Porters are the worst Estate agents I have ever used. I had several problems with the property I was renting and porters never done a thing but say they where chasing up the landlord, which was complete bull! A personal friend knew my landlord and told him the problems I was having and he sent a ... Read Full Review


    Comments on Agent Fees

    All estate agents fees are ridiculous! Paying an arm and a leg for a few references is not justifiable!

    Comments (0) Report abuseWas this helpful?:
    All aspects of the tenancy ...

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    1 Star Review

    By : 'Irritated'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Tenant)
    Rent PCM : £425
    Would you recommend ? : No
    Postcode : CF32

    23 Jan 2017
    People found this helpful3

    All aspects of the tenancy were typical of a high street estate agent - high admin fees, quarterly inspections (which were a little nit-picky), and determination to delay resolving problems, or resolving them as cheaply as possible. The differences occur when you move out. At the end of the ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    AVOID if you can. They only ...

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    1 Star Review
    UserName

    By : 'Dissatisfied'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : CF31

    23 Jan 2017
    People found this helpful5

    AVOID if you can. They only look out for the landlord's interests not those of the tenant. Their neglect caused severe health problems to my daughter after she slept in a moldy room for many months causing her severe asthma to spiral out of control. This was never remedied despite frequent ... Read Full Review


    Comments on Agent Fees

    Fees were average

    Comments (0) Report abuseWas this helpful?:
    Wish I could give it a zero. ...

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    1 Star Review

    By : 'P****doff'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Tenant)
    Rent PCM : £725
    Would you recommend ? : No
    Postcode : CF31

    4 Dec 2016
    People found this helpful4

    Wish I could give it a zero. Unhelpful, horrible experience renting with them. Treated like dirt. Lied to us. The last year of renting was the worst, where they wanted all the carpets replaced (these were old and worn when we moved in) then landlord gave us notice with no explanation, and now the ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    Absolutely disgusting service ...

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    1 Star Review
    UserName

    By : '#porters'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Property Management (They manage our building)
    Would you recommend ? : No
    Postcode : CF31

    11 Aug 2016
    People found this helpful3

    Absolutely disgusting service and staff even and especially Rebecca porter. Very unprofessional with even worse manners and no decorum. Rude and unpleasant people very rough indeed no wonder they are so small fry. Really wouldn't deal or go anywhere near anything they are associated to. Go direct ... Read Full Review


    Comments on Agent Fees

    Bad

    Comments (0) Report abuseWas this helpful?:
    Porters and there staff there ...

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    1 Star Review
    UserName

    By : 'SBP'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Tenant)
    Rent PCM : £600
    Would you recommend ? : No
    Postcode : CF31

    30 Dec 2015
    People found this helpful7

    Porters and there staff there are pretty terrible to be perfectly honest, never answer calls as to busy chatting inside the shop as I witnessed on the separate occasions! Every time we had a query they just palm you off with an iadaquate answer that has no relevance to the question being asked! ... Read Full Review

    Comments (0) Report abuseWas this helpful?:
    [[EDIT ORIGINAL ...

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    1 Star Review

    By : 'Rift'
    Branch : Bridgend, 73-75 Nolton Street
    Services : Letting (As a Tenant)
    Would you recommend ? : No

    10 Aug 2010
    People found this helpful5

    [[EDIT ORIGINAL START]] These people are lazy, useless and a bunch of robbing gits! They are not interested in anything you have to say unless you are flashing the cash! They wont lift a finger after you have parted from your hard earned money! Over 12 months Ive been renting with them and Im ... Read Full Review

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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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