Chestertons is, without exaggeration, the most incompetent, unprofessional, and utterly useless “property manager” I have ever dealt with. If the goal of property management is to create headaches, waste time, and deliver zero accountability, Chestertons has perfected it. The lost keys debacle... Read Full Review

I have just spent the last two weeks dealing with the truly appalling lettings renewal team. They have completely mismanaged my lettings renewal and fail to maintain even basic levels of professionalism such as returning emails or phone calls. I leave this review in the hope that it saves someone ... Read Full Review

Iv rented from a few different agencies but this has to be the worst with the way Canary Wharf staff members have treated me during my tenancy at a property managed by this company. It has been a nightmare of a tenancy and I wouldn’t wish it on my enemy, I’m glad the landlord helped but the staff... Read Full Review

Very patronising approach from the agent and lack of transparency in process of a flat sale around seller’s motivations. Deeply disappointed- waste of time and money, will not use this agents... Read Full Review

I'm a landlord and my property is being managed by Chestertons Canary Wharf Office. First of all, Chestertons have always been very very slow in responding my query or email. I once chased about my query for 3 weeks and then at the end of 3rd week when I tried to follow up again, I received... Read Full Review

I wish we have done some research before letting these individuals dealing with our property. Once the tenants paid the full fees and rent in advance, the agents correspondence stopped when we started asking what happened to the funds paid by the new tenants There were hidden fees, (some were... Read Full Review

i am a tenant in one of the properties managed by chestertons in London. They are the worst when i comes to providing service to the tenant or helping tenants cordinate with landlords. even minor repair works which are urgent and impact the living conditions in flats managed by them takes months... Read Full Review

The worst experience I have ever had interacting with any business, ever. The list of problems gets worse as you go down: I spent 6 months in the property and they were terrible as a management company, e.g. the heating system and bath were broken which they refused to fix. When I left they... Read Full Review

We are extremely happy with Bradley specially for being patient with us after we miscalculated our notice and would have lost this property. He ensured we get it and had that trust and faith in us which speaks volumes of how generous and kind he is. We wish him all the very best... Read Full Review

Chestertons are by far the worst lettings agency in London. I used them for 4 years to let my property and it was not an enjoyable time. When they found me a tenant for my property I was excited, the offer was lower than I wanted but I went with it. Chestertons held back key information which I ... Read Full Review

I need to say that Bradley's approach to customer service is truly exceptional. He at first conducted a very detailed interview to understand our needs and expectations. Seeing several properties in one go was great and very comfortable as he drove us with a company car the whole time.... Read Full Review

Thank you Bradley, your guidance during the renting process has been excellent. You are very nice and very good professional in your sector. Thank for all your... Read Full Review

Had a great customer experience with Chestertons in Canary wharf. Bradley helped me a lot understanding what I was looking for and showing me a lot of flats. Thank you so much... Read Full Review

Good flat search experience I had with Chestertons. They invest time in understanding your requirements and suggest you flats accordingly. I will highly recommend Bradley as he has helped me in finding a desired flat in Canary. He understood the requirements and budget I had and negotiated with the ... Read Full Review

We had a great experience working with Bradley. He paid close attention to our core requirements and designed for us an efficient tour of 4-5 properties that suited our needs and then helped us negotiate an agreeable contract with the landlord. We definitely recommend using him as an... Read Full Review

Bradley provided us with fantastic support in finding a flat in Canary Wharf. He went above and beyond in his negotiations with the landlord on our behalf. We always felt that he had our best interests in mind and was friendly and approachable throughout, keeping us updated regularly on the... Read Full Review

Brad has been great in helping me find my flat. He understood what I was looking for and was very diligent in helping with the transition. Great agent to work with. I was very... Read Full Review

We are having a really great experience searching for a property to rent with the help of Bradley as he has meet our exact requirements on each flat he has been showing us. We haven't has a better customer service experience from any agent in London so... Read Full Review

Really great experience searching for a property to rent with the help of Bradley Jenkins. He has gone above and beyond to scout for properties that meet our exact requirements and he has been incredibly efficient at planning the viewings to suit our busy schedule and make the most of our time.... Read Full Review

Bradley has been very kind, patient, and he has adapted to everything we asked for. He was always there in the moments we need him, answering all questions. We are very happy to have gone through this process with... Read Full Review