I recently moved out of a property managed by Dexters Chelsea & Belgravia and this has been one of the worst renting experiences of my life. During my tenancy, it took 3 MONTHS for someone to come to fix a non-working cold water tap. I'll let you imagine what it's like to live without cold water (health and safety??). Furthermore, it took a year for someone to replace a MOULDY sealant... On top of everything else, I am facing a deposit return issue. It has now been 20 days, and I have just been told that they will keep 150GBP of my initial deposit... for what seems to me like normal wear and tear. I also, have yet to receive a report on the so called 'dilapidations'. Finally, moving into the property was not an enjoyable experience, as the previous tenant had left soiled bedsheets, clothes, pillows which were stated in the inventory as having HAIR on them... and lots of rusty cutlery. It seems that the landlord is complaining about me getting rid of these unhygienic items... What are your thoughts? Should I have kept stained bedsheets and dirty pillows? I have also been trying to get in touch with them to get a report on why they are charging me 150GBP, with no reply of course... This has been a very tedious experience for me, I would have hoped that they would show some sort of empathy, understanding or even just acknowledgment of my situation. I don't recommend renting from or through Dexters Chelsea & Belgravia.