The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.7/5, 5074 Reviews
91% Recommended
92% sales valuation accuracy
79% sales fee satisfaction

Jess
By : 'Ashley'
Services : Sales(I sold a property using them)
Sold price : £123000
Would you recommend ? : Yes
Postcode : NG10
Jess has been very helpful in the sales process. Quick to respond and easy to get ahold of, really appreciate her hard work!
By : Springbok Customer Services
24 May 2021Thank you for leaving us your feedback here, we really appreciate it. We’ll pass this onto Jessica, too. Please don’t hesitate to contact us should you need to. Warmest Regards, Springbok Customer Services
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 92.00% | 79.00% | £21,500 | £35,200,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 145 | 14 | 17 | 3 | 2194 | 212 | 1959 | 164 | 234 | 115 |
Springbok Properties
Chester Street, Old Trafford, Greater Manchester
M32 0RS
0800 068 7935




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By : 'Vivian'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : S60
Had a great experience with Springbok. Communication played a key role throughout the process, and Haden ensured that all updates were timely and clear. The stepbystep process was straightforward and easy to follow, making the first part of the sales journey smooth and stressfree. I truly ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
By : 'Victoria'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
When received a letter to get in touch with Springbok Properties the sale of my property, I reluctantly called them but was impressed with the way I was attended to. I was contemplating of taking other options offered by another agent even after our first interaction. However, I had no choice but ... Read Full Review
By : Springbok Customer Services
17 Mar 2025Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. If...
By : 'Louisa'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £210000
Would you recommend ? : Yes
Postcode : B14
Selling my property quickly was a priority, and Springbok Properties delivered beyond expectations. Their team was professional and attentive from start to finish, providing a fair cash offer in no time. They handled the entire process efficiently, and I was impressed with their constant updates ... Read Full Review
By : Springbok Customer Services
28 Dec 2024Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'N'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : B16
Such a professional and friendly service. I’ve always used high street estate agents before and wasn’t sure what to expect. Can’t fault it and Annie was fantastic throughout the process from offer accepted to completion. Thank ... Read Full Review
By : Springbok Customer Services
19 Dec 2024Thank you for your positive feedback. We’re glad we could meet your expectations and assist you effectively. Your kind words will be shared with our team, who will be motivated by your...
By : 'Thomas'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £180000
Would you recommend ? : Yes
Postcode : BA1
After having difficulties with a couple of local estate agent, I decided to try Springbok Properties after seeing an advert on facebook. They offered a fair cash price and handled the sale quickly and efficiently. The whole experience was smooth, and I was relieved to have everything taken care of ... Read Full Review
By : Springbok Customer Services
16 Dec 2024Thank you for your kind review. We’re happy to know we provided the level of service you were looking for. Your feedback will be shared with the team as encouragement to keep up the great work. ...

By : 'Rebecca'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PE20
We sold our house through Springbok Properties and were incredibly fortunate to have Taryck handling our sale. From start to finish, he was absolutely fantastic. He kept us updated every step of the way — with weekly updates and even daily contact when needed — which gave us real peace of mind ... Read Full Review

By : 'Pam'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PE31
Our negotiator, Daniel Ardern has kept us informed throughout the whole selling ... Read Full Review
By : Springbok Customer Services
27 Feb 2026Your rating and feedback are truly appreciated. We're glad to have met your expectations and will share your feedback with our team. If there's anything else we can assist you with, please don't...

By : 'Doug'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PE31
Dan always kept me informed about what was happening with the sale ... Read Full Review

By : 'Ella'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (Prospective Vendor/Buyer)
Sold price : £86000
Would you recommend ? : Yes
Postcode : S64
Really helpful service, not too complicated and explained thoroughly in a friendly ... Read Full Review

By : 'Connah'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Vendor)
Sold price : £72000
Would you recommend ? : Yes
Postcode : S64
Haden who oversaw the negotiations of selling my home was really helpful and good at his job! Kept me updated at least once a day with feedback from viewings, any offers and how the sale was progressing. Managed to get it sold in less than two weeks with a keen buyer ready to get it over the line ... Read Full Review
By : Springbok Customer Services
27 Feb 2026We are thrilled to receive such positive feedback from you! Thank you for sharing your great service experience with us. We will make sure to pass along your kind words to our team. If there's...

By : 'Craig'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £150000
Would you recommend ? : Yes
Postcode : HU5
James Keating, a Senior Sales Negotiator with Springbok Properties has assisted me in throughout my journey so far and has helped me have my offer accepted on a property through what is a very difficult time due to unforeseen circumstances James Keating and Springbok Properties are a pleasure to ... Read Full Review
By : Springbok Customer Services
27 Feb 2026Your satisfaction is our top priority, and we're overjoyed that we could exceed your expectations. Thank you for taking the time to leave us your valuable feedback. We will be sure to share your...

By : 'Janeth'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : RM12
They had a great selection of properties, and our contact, James Keating, was very good at spotting a good fit us. He always responded promptly to all the questions we had, and it has made the process of buying a house much ... Read Full Review
By : Springbok Customer Services
27 Feb 2026We greatly appreciate your feedback and are thrilled to know that you were satisfied with our services. Your comments will be shared with our team, who will be inspired by your kind words. If you...

By : 'Faraz'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £190000
Would you recommend ? : Yes
Postcode : WF17
Highly satisfied with the services.Negotiator Daniel Ardern was very cooperative and friendly in every ... Read Full Review
Highly satisfied with the services.Negotiator Daniel Ardern was very cooperative and friendly in every step
By : Springbok Customer Services
25 Feb 2026Thank you for your kind words. We’re happy we could provide the support you were looking for. Your review will be shared with the team, who will be encouraged by your feedback. If you need anything...

By : 'Kyle'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £200000
Would you recommend ? : Yes
Postcode : CF11
Thank you very much to louis williams his expedient help with my property purchase, would use you guys ... Read Full Review
By : Springbok Customer Services
25 Feb 2026Your positive feedback means a lot to us. We’re pleased that we were able to meet your expectations and deliver the service you needed. The team will appreciate your comments. Please feel free to...
By : 'jim'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : No
when you buy a house there will always be problems the the important thing is overcoming the problems Matt from Springbok overcame everyone and made the whole proccess stress free and speedy good job ... Read Full Review
By : Springbok Customer Services
25 Feb 2026We’re grateful for your feedback and pleased we could assist you to your satisfaction. Your comments will be shared with the team, who will appreciate the recognition. Should you need anything else...

By : 'Peter'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Sold price : £288500
Would you recommend ? : Yes
Postcode : SA17
Natalie Jackson was my Sales Progressor the purchase of my chosen property near Kidwelly that was marketed by Springbok. When things started to look as though we would not complete within the contracted timeframe she was very reassuring that I was not at fault and that penalties late completion ... Read Full Review
By : Springbok Customer Services
25 Feb 2026Thank you for your review. We’re glad to know that we were able to provide the level of service you expected. Your feedback will be shared with our team, and we hope to assist you again if needed....
By : 'Peter'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Sold price : £288500
Would you recommend ? : Yes
Postcode : SA17
Natalie Jackson was my Sales Progressor the purchase of my chosen property near Kidwelly that was marketed by Springbok. When things started to look as though we would not complete within the contracted timeframe she was very reassuring that I was not at fault and that penalties late completion ... Read Full Review

By : 'Sam'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : L6
James Keating Was super helpful and made the process smooth, highly ... Read Full Review
By : Springbok Customer Services
25 Feb 2026We really appreciate your positive review. It’s great to hear that you were satisfied with the service we provided. We’ll make sure your feedback reaches the team. If you have any further needs,...
By : 'Sam'
Branch : Suite 7N, Trafford House, Chester Street
Services : 4
Would you recommend ? : Yes
Postcode : L6
James Keating Was super helpful and made the process smooth, highly ... Read Full Review
By : 'Amy'
Branch : Suite 7N, Trafford House, Chester Street
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SE1
I am currently purchasing a property through Springbok Properties. The agent handled it well, so far my experience has been very good. From viewing to offer, from offer accepted to legal stage things are moving smoothly. Paying a reservation fee makes the purchase secure without the worry of ... Read Full Review
By : Springbok Customer Services
25 Feb 2026Thank you for your feedback. We’re pleased to know we met your expectations and provided the support you needed. Your kind words will be passed along to the team. If you require any further...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
SPRINGBOK PROPERTIES COMPLAINTS PROCEDURE Springbok Properties strives to provide a high standard of service to all our customers at all times. If you feel we have not achieved this in any way, we'd really like you to tell us. If You Have a Complaint If you're not happy for any reason, your first point of contact should be with the team handling the sale of the property. It doesn't matter if you are the vendor, a prospective buyer or you have purchased the property through us. The team you have been dealing with will get started on resolving any issues as soon as they are aware of the problem. If they can't help, they will escalate you complaint within our internal complaint procedures. You will be contacted by a manager or assistant manager the same day if we can. Sometimes a complaint can be complex, or requires some investigation on our part. You may feel you would like to make your complaint more formal. If that is the case, please feel free to contact us by email or post. CustomerServiceManager@springbokgroup.co.uk Springbok Properties Complaints Universal Square Devonshire Street North Manchester M12 6JH To help us get to the bottom of things quickly and allow us to provide you with a speedy response, it would really help if you could give us as much information as possible about your problem. If you can, tell us what you would like us to do to resolve your complaint. We will acknowledge your complaint within three working days, and let you know when you should receive our full and final response. We may contact you for more information in the meantime to help make the right decision. If you are unhappy with our final decision, you may contact the Ombudsman who will then be able to independently review your complaint and our response. More information can be found on their website or by contacting them directly. www.tpos.co.uk The Property Ombudsman Ltd Milford House 43-55 Milford Street Salisbury Wiltshire SP1 2BP Telephone: (01722) 333306 Email: admin@tpos.co.uk
Last updated at 8/12/2025, 3:09:03 PM by allAgents