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Wapping, London E1W

2.2/5, 13 Reviews
31% Recommended

100% sales valuation accuracy

100% sales fee satisfaction

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"Unfortunately Dexters let..."

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1 Star Review

By : 'J H'
Services : Letting(I am a Tenant)
Rent PCM : £2000
Would you recommend ? : No
Postcode : E14

27 Apr 2021
People found this helpful0

Unfortunately Dexters let down their profession with typical sales tactics which put us off putting in an offer, only to then find the property still up and vacant 2 months later. They gave us incorrect information about important aspects of what was in the property which caused us to waste money. They forgot to arrange cleaners until the day we moved in, who rushed the job and left it with dirt, grime, lime scale and lots of hair. They told us they are acceptable omissions. Refused to work to a solution and blamed us when we raised our worries. Best avoided if you are looking for a decent agent.


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Sale100.00%100.00%£460,000£460,000
    Address

    Dexters
    123 Wapping High StreetLondon, Greater London
    E1W 3NQ
    020 7650 5350, 020 7650 5351

    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
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    Dexters Branches (View All 70)
    I wanted to give a shoutout ...

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    5 Star Review
    UserName

    UserName

    By : 'Eugenia'
    Services : Surveying (Surveys)
    Would you recommend ? : Yes
    Postcode : E1W

    8 Mar 2022
    People found this helpful0

    I wanted to give a shoutout to Aliah and Alex. They were kind, professional, and incredibly helpful - really went the extra mile to assist... Read Full Review

    Comments (1)Was this helpful?:

    By : Ria Burton

    30 Mar 2022

    Dear Eugenia, Thank you for your review.Our teams work really hard to make sure they offer a 5* customer service and I am pleased to hear that our service is as we would expect. We hope we can be of...

    Unfortunately Dexters let ...

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    1 Star Review

    By : 'J'
    Services : Letting (As a Tenant)
    Rent PCM : £2000
    Would you recommend ? : No
    Postcode : E14

    27 Apr 2021
    People found this helpful0

    Unfortunately Dexters let down their profession with typical sales tactics which put us off putting in an offer, only to then find the property still up and vacant 2 months later. They gave us incorrect information about important aspects of what was in the property which caused us to waste... Read Full Review


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    Comments (0)Was this helpful?:
    THEY ARE DANGEROUS, AVOID!! ...

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    1 Star Review
    UserName

    By : 'Giuseppe'
    Services : Letting (As a Prospective Landlord/Tenant)
    Rent PCM : £1200
    Would you recommend ? : No
    Postcode : E1

    25 Dec 2020
    People found this helpful2

    THEY ARE DANGEROUS, AVOID!! Nathan (the agent) widthdrew the offer 2 weeks before the move in, during Christmas holiday in a middle of a pandemic, without offering any type of solution or support. They just don't give a shit, instead Nathan started shouting on the phone because I was... Read Full Review

    Comments (1)Was this helpful?:

    By : Sarah Tranter

    22 Jan 2021

    Dear Giuseppe, I am concerned to read your review and have brought this to the attention of the Director for the office and we will be in touch. Kind regards, Sarah...

    Very professional 10/10. ...

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    5 Star Review
    UserName

    UserName

    By : 'A.'
    Services : Letting (As a Owner)
    Rent PCM : £750
    Would you recommend ? : Yes
    Postcode : SE25

    23 Jul 2020
    People found this helpful0

    Very professional 10/10. Holly was I great very helpful and communicated 100% throughout. Lovley young lady won't hesitate to use them again. Great job,... Read Full Review

    Comments (0)Was this helpful?:
    Sales ...

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    5 Star Review

    By : 'Donna'
    Services : Sales (As a Buyer)
    Would you recommend ? : Yes

    6 Sept 2018
    People found this helpful0

    Just wanted to say a massive thank you to Adam guiding me through my purchase and all his advice was... Read Full Review

    Comments (0)Was this helpful?:
    Excellent ...

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    5 Star Review
    UserName

    By : 'Ms'
    Services : Sales (As a Vendor)
    Sold price : £460000
    Would you recommend ? : Yes
    Postcode : E1W

    27 Aug 2018
    People found this helpful0

    I've been living in Wapping for many years and I've come across a fair share of Estate Agents but none like Dexters. I found them all very pleasant, honest, professional & very accommodating. Adam Camplin was very patient and diligent in his work. If anyone is looking to sell their... Read Full Review


    Comments on Agent Fees

    I think that they are very reasonable

    Comments (1)Was this helpful?:

    By : Marilyn

    3 Sept 2018

    Dear Ms Luck, We are delighted to read that our Wapping Office achieved our aim of delivering a five star service. Thank you for taking the time to leave your review. We wish you all the best...

    Discriminatory and lying ...

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    1 Star Review
    UserName

    By : 'Mirela'
    Services : Letting (As a Tenant)
    Would you recommend ? : No
    Postcode : E15

    19 Apr 2018
    People found this helpful5

    In a building managed by R&R, due to major issue, a temporary generator was placed to supply heating in front of my flat. It was making noise and creating fumes so I couldn't sleep, and I am pregnant. I got in touch with one of the employees Christopher to explain my problem. He assured me ... Read Full Review


    Comments on Agent Fees

    N/a

    Comments (0)Was this helpful?:
    The most appalling company ...

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    1 Star Review

    By : 'S.'
    Services : Letting (Property Management)
    Would you recommend ? : No
    Postcode : E1

    6 Jan 2018
    People found this helpful8

    The most appalling company I've ever encountered - avoid at all costs! Rendall & Rittner charge an extortionate management fee and to me as a resident have offered no value whatsoever. They don't respond to phone calls or emails or make contact when they say they will and take no... Read Full Review


    Comments on Agent Fees

    Extortionate for zero value.

    Comments (0)Was this helpful?:
    Rendall & Rittner are an ...

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    1 Star Review

    By : 'Chelsea'
    Services : Letting (Property Management)
    Would you recommend ? : No
    Postcode : SW11

    26 Feb 2017
    People found this helpful16

    Rendall & Rittner are an absolute disgrace. They have no interest in residents' wishes whatsoever - their own needs come first and then their paymaster Berkeley Homes. The Rendall & Rittner complaints policy is a self-serving joke and they have even censored notes from residents' meetings... Read Full Review


    Comments on Agent Fees

    outrageous - 7% increase this year (2017/18) when inflation has been well below 2 % for many years.

    Comments (1)Was this helpful?:

    By : Cinzia Marioffi

    21 Jan 2019

    We used Dexters to sell an apartment in South Kensington. By far they are the worst estate agents.*an aggressive and sly agent who seemed to represent the seller rather than the buyer. We would not...

    My experience of Rendall and ...

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    1 Star Review
    UserName

    UserName

    By : ''mr'
    Services : Letting (As a Owner)
    Would you recommend ? : No
    Postcode : NW1

    15 Dec 2016
    People found this helpful11

    My experience of Rendall and Rittner ( rendallandrittner.co.uk ) the Management company for One Osnaburgh st, London, NW1 3DE A number of leaseholders came forward to report a concierge had been using keys to access their apartments without their permission. The same concierge was also suspected... Read Full Review

    Comments (0)Was this helpful?:
    Rendall & Rittner managed ...

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    1 Star Review

    By : 'Lauren'
    Services : Property Management (They manage our building)
    Would you recommend ? : No
    Postcode : W12

    26 Mar 2016
    People found this helpful12

    Rendall & Rittner managed our building for 3 years. They were appointed via the LVT, they were to obtain 6 years accounts from the landlord to give to lessees. They did not also they failed to provide their accounts. The works carried out were shoddy many never finished off. There were 14... Read Full Review


    What agent could do to change your mind?

    HIGH


    Comments on Agent Fees

    HIGH

    Comments (0)Was this helpful?:
    Extremely rude and provide ...

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    1 Star Review
    UserName

    UserName

    By : 'Stay'
    Services : Letting (As a Tenant)
    Rent PCM : £1300
    Would you recommend ? : No
    Postcode : E2

    16 Sept 2015
    People found this helpful7

    Extremely rude and provide only minimal service. Ignored requests to clean mildew buildup, saying it was common in London apartments. Made threats over using deposit to pay last month rent, even though Apartment was vacated and inspected. Did some sort of fake request for damage, where there was... Read Full Review

    Comments (0)Was this helpful?:
    For over 5 months now, they ...

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    1 Star Review
    UserName

    UserName

    By : 'Ladi'
    Services : Letting (As a Owner)
    Would you recommend ? : No

    8 Jun 2012
    People found this helpful6

    For over 5 months now, they are owing me rent and have refused to contact me with no... Read Full Review


    What agent could do to change your mind?

    They should at least repond to my phone calls or email request fro an explanation.

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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    Last updated at 3/28/2016, 2:58:04 AM by allAgents

    Awards won by Dexters, London E1W 3NQ