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Bracknell, RG12

4.4/5, 23 Reviews
91% Recommended

0% sales valuation accuracy

0% letting valuation accuracy

100% sales fee satisfaction

0% letting fee satisfaction

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"Leaders are leaders of..."

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1 Star Review

By : 'Chris'
Services : Letting(I am a Tenant)
Would you recommend ? : No
Postcode : RG12

4 Jan 2013
People found this helpful8

Leaders are leaders of disappointment and disorganisation. My dear wife and I and our baby have resided in a property of theirs for several months and it has been nothing but a series, and some rather serious, of a truly incompetent and genuinely substandard service. Our home, although we still reside there but are making in-roads to relocating with another agent, is in need of serious (highly recommended by expertise) repair. We have a baby and the accommodation is rotten through with damp. The walls are black. We have been trying to have this issue resolved for months but with no efficacious effect. I have photographic evidence that I am going to post online. We were given a humidifier recently which of course we will have to pay to operate, rather than the root cause being treated. A workman came out today, and this is one of many (you receive them for quotes) and I can assure you, this man could not believe his eyes. The condition of the flat is an utter disgrace and putting our child's health in danger (and our own). We have had many visitors and they could all echo that of our complaint being justified, honest, and actually is something that offends every human's cherished sensibilities. My wife and I have rented from other agents but we have never endured such adversity, we do not possess a propensity to complain. If I flagged before you all the issues that we have had, which I do not have the time for, you would be utterly horrified. I do not pen this with simply heavily emotional language because I am some fanatic. I am not. I am writing this because I want people to be warned and actually feel fearful with the prospect of embracing any property advertised on the market by this organisation. Why take the risk? For it will be a great one at that. Leaders are facilitators of disappointment for which one pays an awful lot of money for and which one works damned hard to receive. Truly shameful.

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By : Leaders Bracknell

8 Jan 2013

We sympathise completely with these Tenants plight, but unfortunately the property is managed by the Landlord. We have passed all communications on to the Landlord to be addressed.


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Latest Reviews
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Address

Leaders
81 High StreetBracknell, Berkshire
RG12 1DZ
01344 424 353

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
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Leaders Branches (View All 149)
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1 Star Review

By : 'Mon'
Services : Property Management (They manage our building)
Would you recommend ? : No
Postcode : BN3

21 Dec 2024
People found this helpful0

the moment they took over the building managment everything went down.... horrible experience. Getting deposit back was a mission impossible. Being without hot water last winter for over 3 months If anyone interested to see how they handle the work just ask, tons of photos and videos... Read Full Review


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Comments (0)Was this helpful?:
Listened to my requirements ...

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5 Star Review

By : 'Chris'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG12

14 Feb 2013
People found this helpful1

Listened to my requirements and matched them. Great customer service. Highly recommended to new & old homeowners or tenants. Overall great experience with the... Read Full Review

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I began renting the property ...

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5 Star Review
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By : 'Roz'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG42

15 Jan 2013
People found this helpful3

I began renting the property from leaders back in February 2011, and moved out due to work relocation in December 2012. I needed to find a property quickly, and Leaders were extremely helpful. I was able to pay part of my deposit over the phone and the credit check was also completed swiftly. This... Read Full Review

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I have just recently taken a ...

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5 Star Review
UserName

By : 'S.P'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG42

8 Jan 2013
People found this helpful4

I have just recently taken a property on with leaders they were very helpful listened to what i wanted and suited my needs to the best. Danielle talked me through the tenancy paper work which helped me understand allot better as this is my first time renting Any property. this helped me very much.... Read Full Review

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I rented this property for ...

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5 Star Review
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By : 'KLB'
Services : Letting (As a Tenant)
Would you recommend ? : Yes
Postcode : RG12

8 Jan 2013
People found this helpful3

I rented this property for nearly two years and had an absolutely fantastic experience with Leaders and the great staff in the Bracknell office. Viewings were easily arranged, my "wants" were catered for and the viewings themselves were a breeze. Moving in was a really easy experience, ... Read Full Review

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Leaders are leaders of ...

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1 Star Review

By : 'Chris'
Services : Letting (As a Tenant)
Would you recommend ? : No
Postcode : RG12

4 Jan 2013
People found this helpful8

Leaders are leaders of disappointment and disorganisation. My dear wife and I and our baby have resided in a property of theirs for several months and it has been nothing but a series, and some rather serious, of a truly incompetent and genuinely substandard service. Our home, although we still... Read Full Review

Comments (1)Was this helpful?:

By : Leaders Bracknell

8 Jan 2013

We sympathise completely with these Tenants plight, but unfortunately the property is managed by the Landlord. We have passed all communications on to the Landlord to be...

I have been letting through ...

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5 Star Review

By : 'Adrian'
Services : Letting (As a Owner)
Would you recommend ? : Yes
Postcode : RG12

4 Dec 2012
People found this helpful1

I have been letting through Leaders for just over a year and a half. I did some basic 'research' (i.e. asked some friends who'd had experiencing of letting, either as landlords or tenants) and only a couple of agents were recommended to me: Leaders was one of those two. From the start, I found... Read Full Review

Comments (0)Was this helpful?:
A big WOW to leaders,Went ...

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1 Star Review

By : 'moffy53'
Services : Letting (As a Owner)
Would you recommend ? : Yes

3 Dec 2012
People found this helpful1

A big WOW to leaders,Went with prospects thinking they were the best.......then found leaders.........what a difference!!! leaders helped me through a very difficult time,and supported me all the way,they found me brilliant tenants and are always there if i need any help in any way.....a very big... Read Full Review

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All the Staff that my Partner ...

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5 Star Review

By : 'Satisfied_Tenant'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

20 Nov 2012
People found this helpful1

All the Staff that my Partner and I have dealt with in this rather confusing time, have been very helpful & friendly. Which in turn has eased the stress. that is normally associated with... Read Full Review

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Provided accurate assesment ...

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5 Star Review
UserName

By : 'Phil'
Services : Letting (As a Owner)
Would you recommend ? : Yes

14 Nov 2012
People found this helpful1

Provided accurate assesment of the property value and target tenants. Showed the prospective tenants around , and closed the agreement in the agreed timescales at the expected price. A painless... Read Full Review

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I have dealt with the ...

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4 Star Review
UserName

By : 'Simon'
Services : Letting (As a Owner)
Would you recommend ? : Yes

9 Nov 2012
People found this helpful1

I have dealt with the Bracknell branch for nearly 5 years and I can honestly say that the team headed up by Sandra are very professional and extremely hardworking and polite. The branch are always happy to help and try to facilitate requests for paperwork and meetings whenever possible, I would... Read Full Review

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I have rented via Leaders ...

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5 Star Review

By : 'David'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

9 Nov 2012
People found this helpful1

I have rented via Leaders Bracknell for around 7 years in total and they have always been excellent in helping and managing my rentals. A great team and would recommend them to any potential renter or buyer.... Read Full Review

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I was looking for a property ...

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5 Star Review
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By : 'Rachel'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

5 Nov 2012
People found this helpful0

I was looking for a property through Leaders and I always found them happy, friendly, helpful and very professional, even more so when I found a property through them. I have now bought a property with a different agent but I would highly recommend... Read Full Review

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I could not have asked for ...

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5 Star Review
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By : 'flo15'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

5 Nov 2012
People found this helpful2

I could not have asked for anything more from the staff at Leaders, Bracknell. They were both friendly and polite while remaining professional. I left there with all the information i neede feeling very relaxed and confident. I would recommend Leaders to anyone i know wanting to rent... Read Full Review

Comments (0)Was this helpful?:
I have been buying flats, ...

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5 Star Review
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By : 'blecore'
Services : Letting (As a Owner)
Would you recommend ? : Yes

3 Nov 2012
People found this helpful1

I have been buying flats, refurbishing them and letting them in order to provide a pension income since 1998. These flats have been in various parts of the country including, Manchester, Cambridge, Basildon and Bracknell. I have always used managing agents but have often had such poor service that... Read Full Review

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I'm new to renting and ...

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4 Star Review

By : 'Nick'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

1 Nov 2012
People found this helpful1

I'm new to renting and didn't have a clue on who to use locally. I decided to use Leaders, really, as they were the first company i saw. I'm glad i did. Whilst not being able to compare them to anyone else, i can say that from the first phone call, to the first time i went to the branch, to the ... Read Full Review

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I have been a client of ...

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5 Star Review
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By : 'Johan'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

31 Oct 2012
People found this helpful1

I have been a client of Leaders Bracknell since 2006, this being my 3rd property I am renting through them. I have always had pleasant exchanges with the staff and they are always extremely helpful and polite. Sometimes I even visit the branch for a chat. With each property I have rented, I gave ... Read Full Review

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l would highly recommend ...

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5 Star Review

By : 'Marilyn'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

30 Oct 2012
People found this helpful1

l would highly recommend Leaders. As a previous tenant l never had any problems in any of my dealings with the staff they were polite, friendly and always extremely helpful. Whenever l had a problem the issue was dealt with efficiently and... Read Full Review

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Leaders have a excellant ...

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5 Star Review

By : 'Kayleigh'
Services : Letting (As a Tenant)
Would you recommend ? : Yes

30 Oct 2012
People found this helpful1

Leaders have a excellant customer service and give 100% care to all their tenants. I felt at ease with the process and am very happy with the property. Would highly recommend to anyone looking to rent a property in the... Read Full Review

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I have been a client of this ...

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5 Star Review
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By : 'David'
Services : Letting (As a Owner)
Would you recommend ? : Yes

30 Oct 2012
People found this helpful1

I have been a client of this Leaders branch since 2006 as a landlord and it is very important to me that I have a letting agent that is professional and communicative since I am a landlord that resides in the USA. The staff at this agency have always been friendly and professional and all... Read Full Review

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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

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Awards won by Leaders, Bracknell RG12 1DZ