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Northwich, CW9
2.9/5, 15 Reviews
46% Recommended
67% sales valuation accuracy
100% letting valuation accuracy
33% sales fee satisfaction
99% letting fee satisfaction
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"Fantastic service from Gary..."
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5 Star Review
Georgia
By : 'Scott Thomas'
Services :
Sold price : £170000
Would you recommend ? : Yes
Postcode : CW9
1 Feb 2021
People found this helpful0
Fantastic service from Gary over the last few years, sorting out my buy to let mortgages on a property I rented out and now sorting my mortgage to purchase our house. Also the same level of service from Georgia Stokes helping my through the sale of the house and purchasing ours. Couldn't recommend Swrttenhams, Northwich enough. ?
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Latest Reviews
Sad due to terrible service
Hannah Fennelly
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 67.00% | 33% | £170,000 | £200,000 |
| Lettings | 100% | 99% | £550 | £850 |
Address
Swetenhams
113 Main Street The Bull RIng, Northwich, Cheshire
CW9 5BU
01606339031
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
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Swetenhams Branches (View All 5)
Terrible, just ...
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1 Star Review
By : 'Sad'
Services : 17
Would you recommend ? : No
Postcode : WA4
21 Nov 2025
People found this helpful
Terrible, just terrible. No internal communication, slow communication on issues. This team seem to work under the computer says no, it’s not my fault ethos. Zero accountability. Individual staff are mostly poor but I think the good ones leave. Can’t really blame the staff, the culture and the... Read Full Review
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Incompetent and dishonest, ...
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1 Star Review
By : 'Jo'
Services : 1
Would you recommend ? : No
Postcode : CW8
5 Jun 2025
People found this helpful
We hired the Northwich branch to our home on a 'full management' contract 6 months in August 2024, knowing we wanted to sell after that. The tenant remodelled and redecorated without permission, stole a fireplace, wooden flooring, custom blinds from all windows, light fittings etc which the... Read Full Review
Comments on Agent Fees
Utterly incompetent and dishonest, their mismanagement of a 6 month tenancy cost us 1000s
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Do not rent your property ...
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1 Star Review
By : 'Rented9'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CW7
26 Nov 2024
People found this helpful0
To the landlord of Carlisle Close, drop this estate agent. You had a professional couple, with no children (and no plans for children) who could both afford the property individually, both work full time, and have never missed a rent payment in their life - wanting to view your house to rent from... Read Full Review
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I have recently used ...
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5 Star Review
By : 'Hannah'
Services : Mortgages
Would you recommend ? : Yes
Postcode : WA7
29 Jan 2024
People found this helpful0
I have recently used Swetenhams Northwich branch for my mortgage and transfer of equity, Georgia Greenwood has been so helpful and professional, keeping me update every step of the way and offering me great advise, she got me a really good deal and I could not be happier. Would highly... Read Full Review
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unprofessional and bullying ...
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1 Star Review
By : 'charles'
Services : Letting( As a Tenant )
Rent PCM : £650
Would you recommend ? : No
Postcode : CW7
17 Apr 2023
People found this helpful2
I can't speak to sales, but the lettings branch of this estate agent is appalling. when I had an inspection of the property I'm living in the woman performing the inspection literally had a tantrum and stormed out because I didn't wish to comply with her directive. immediately... Read Full Review
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Awful. No hot water for 6 ...
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1 Star Review
By : 'john'
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : CW8
27 Jul 2022
People found this helpful1
Awful. No hot water for 6 weeks,no extraction in bathroom. Can't use hallway lights. Their property management just make excuses and now say they don't when it will be fixed. Have raised complaints and still getting nowhere. I now have 10 days until I can raise complaint with property... Read Full Review
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Winsford - Terrible service, ...
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1 Star Review
By : 'FredPerry91!:'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : CW7
19 May 2021
People found this helpful2
Winsford - Terrible service, estate agents try not to do viewings, company aren’t proactive to secure sales/viewings and do not think of leaving them to go with another agent as they’ll threaten to chase their... Read Full Review
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Excellent service to find new ...
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5 Star Review
By : 'Charlene'
Services : Letting( As a Tenant )
Rent PCM : £825
Would you recommend ? : Yes
Postcode : CW9
17 Mar 2021
People found this helpful0
Chris and Charlotte were so helpful in helping me and my husband secure the right property in the right location. Love our new home. I would 100% recommend... Read Full Review
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Sale of house Runcorn ...
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5 Star Review
By : 'John'
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : No
Postcode : CW8
8 Feb 2021
People found this helpful0
From the initial contact with Eleanor onto the day to day contact with Georgia and the showings which we did together, it could not have gone better. In all very professional It did take a bit of negotiation to secure the sale, but that's to be expected I am now trusting it reaches... Read Full Review
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Fantastic service from Gary ...
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5 Star Review
By : 'Scott'
Services : Mortgages
Sold price : £170000
Would you recommend ? : Yes
Postcode : CW9
1 Feb 2021
People found this helpful0
Fantastic service from Gary over the last few years, sorting out my buy to let mortgages on a property I rented out and now sorting my mortgage to purchase our house. Also the same level of service from Georgia Stokes helping my through the sale of the house and purchasing ours. Couldn't... Read Full Review
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Obstructive and ...
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1 Star Review
By : 'Jon'
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : CW8
30 Jan 2021
People found this helpful1
Absolutely impossible to view a house up for sale with these incompetent fools. If you're selling, do not use swetenhams. If you're buying, don't bother with properties for sale with swetenhams.... Read Full Review
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Adam and Charlotte have done ...
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5 Star Review
By : 'Sharron'
Services : Letting( As a Owner )
Rent PCM : £550
Would you recommend ? : Yes
Postcode : CW8
5 Dec 2019
People found this helpful0
Adam and Charlotte have done a Stirling job in finding suitable tenants for my property. I purchased the property a few years ago and have since always used them to find me suitable tenants; and I have to say I have never been disappointed. I would like to say thank you to you both for your... Read Full Review
Comments (1)Was this helpful?:
By : Adam Fahy
9 Dec 2019Sharron, Thank you very much for the kind words! We are always keen to receive feedback and constantly strive to offer the very best service we can. I look forward to continuing to do business...
I saw a property for rental ...
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5 Star Review
By : 'Tracy'
Services : Letting( As a Tenant )
Rent PCM : £850
Would you recommend ? : Yes
Postcode : CW9
30 Aug 2019
People found this helpful0
I saw a property for rental and called Swetenhams and spoke to Charlotte. Charlotte managed to book me in a viewing within the hour, and we met her at the property. Charlotte was extremely helpful and knew of the urgency in my getting a place to live. This process has been made so easy with... Read Full Review
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Great ...
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5 Star Review
By : 'Peter'
Services : Sales( As a Buyer )
Would you recommend ? : Yes
Postcode : CW8
1 May 2018
People found this helpful0
My case was particularly complex, but with the help of Gary May, everything went incredibly smoothly. His expertise and knowledge of the full process meant I was able to clear potential hurdles in advance and bring everything to a... Read Full Review
Comments on Agent Fees
Reasonable.
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Terrible service. Bad ...
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1 Star Review
By : 'Jenx'
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : 7937
13 Jan 2017
People found this helpful4
Terrible service. Bad communication from day one, I was out of the country for a time whilst the house sale was going through final stages of paperwork. They had the contract ready to be signed by me sat around, didn't bother to let me know until the buyer threatened to pull out believing i was not ... Read Full Review
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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