Swetenhams

Terrible, just terrible. No internal communication, slow communication on issues. This team seem to work under the computer says no, it’s not my fault ethos. Zero accountability. Individual staff are mostly poor but I think the good ones leave. Can’t really blame the staff, the culture and the ... Read Full Review

We hired the Northwich branch to our home on a 'full management' contract 6 months in August 2024, knowing we wanted to sell after that. The tenant remodelled and redecorated without permission, stole a fireplace, wooden flooring, custom blinds from all windows, light fittings etc which the ... Read Full Review

To the landlord of Carlisle Close, drop this estate agent. You had a professional couple, with no children (and no plans for children) who could both afford the property individually, both work full time, and have never missed a rent payment in their life - wanting to view your house to rent from ... Read Full Review

Terrible service, dont do what they say, poor Communication and unacceptable service ... Read Full Review

I have recently used Swetenhams Northwich branch for my mortgage and transfer of equity, Georgia Greenwood has been so helpful and professional, keeping me update every step of the way and offering me great advise, she got me a really good deal and I could not be happier. Would highly ... Read Full Review

Great service and very considerate to needs . Very happy . Thanks ... Read Full Review

I can't speak to sales, but the lettings branch of this estate agent is appalling. when I had an inspection of the property I'm living in the woman performing the inspection literally had a tantrum and stormed out because I didn't wish to comply with her directive. immediately ... Read Full Review

Swetenhams have dealt with property lettings for me for a long time and I have found them invariably excellent. They always keep me well informed and are prompt and up to date with documentation and knowledgeable concerning all the latest regualtions. I would recommend them - particularly Jenny ... Read Full Review

Awful. No hot water for 6 weeks,no extraction in bathroom. Can't use hallway lights. Their property management just make excuses and now say they don't when it will be fixed. Have raised complaints and still getting nowhere. I now have 10 days until I can raise complaint with property ... Read Full Review

Absolutely fantastic service from Jenny Gouliding,she has been very helpful, professional and friendly. Helped us find our dream home. We would most definitely recommend Swetenhams to any prospective renter. Would have liked to give more stars, because Jenny is certainly a star in ... Read Full Review

Poor - their fee is not in line with market. It was justified to me on the basis that they offered above average. So far, they have failed to do basic things correctly. Viewings have been arranged without appointments, and can't lift a phone to call back. Would not recommend. The branch ... Read Full Review

Adam acted as my mortgage advisor during the purchase of my first home. He was brilliant from start to finish (and it was a painfully long wait for completion!). He made it really easy to understand all my options, and walked me through it all. Adam was also available for advice ... Read Full Review

Re Swetenhams Chester I can't comment on the lettings team as they seem to have positive reviews but what I can say - if you thinking of selling your house with Swetenhams , please give it some serious consideration . There was one lady called Joanne who was brilliant but unfortunately she ... Read Full Review

INITIALLY FRIENDLY AND EFFICIENT AND KNOWLEDGEABLE CONTACT. THEN EXPERIENCE WITH THE REST OF THE TEAM NOT ONLY FRIENDLY, WELCOMING AND HELPFUL BUT PROACTIVE. ALWAYS AVAILABLE TO ANSWER ANY QUESTION PUT TO THEM. VERY SUPPORTIVE WHEN COMPLETING ... Read Full Review

Winsford - Terrible service, estate agents try not to do viewings, company aren’t proactive to secure sales/viewings and do not think of leaving them to go with another agent as they’ll threaten to chase their ... Read Full Review

Having had very bad previous experiences with estate agents, it was a breath of fresh air when I came across Jenny & Nathan of Swetenhams Frodsham. Both went above and beyond not only to understand my needs and timescales but to keep me informed every step of the way. I didn’t ... Read Full Review

Chris and Charlotte were so helpful in helping me and my husband secure the right property in the right location. Love our new home. I would 100% recommend ... Read Full Review

Afternoon I'm writing to acknowledge the hard work your Agent Jenny Goulding puts in with our business. We have known and worked with Jenny for over 25 years and found her to be concientious, hard working and always willing to go the extra mile in sourcing the right Tenants for our ... Read Full Review

From the initial contact with Eleanor onto the day to day contact with Georgia and the showings which we did together, it could not have gone better. In all very professional It did take a bit of negotiation to secure the sale, but that's to be expected I am now trusting it reaches ... Read Full Review

Fantastic service from Gary over the last few years, sorting out my buy to let mortgages on a property I rented out and now sorting my mortgage to purchase our house. Also the same level of service from Georgia Stokes helping my through the sale of the house and purchasing ours. Couldn't ... Read Full Review