The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

3.8/5, 119 Reviews
69% Recommended
76% sales valuation accuracy
83% sales fee satisfaction
By : 'Jade'
Services :
Sold price : £135000
Would you recommend ? : Yes
Postcode : LL77
We decided to put our house up for sale with not much hassle from Doorsteps. We agreed to go with the £499 package as we wanted professional photos and a floorplan. Experianced a bit of mis-communication with arranging the photographer but it was quickly rectified which satisfied us greatly. My house sold stc after a week advertised with Doorsteps online, we could view offers made with our Online Portal and have a txt message straight through when a viewing was asked or an offer. Really handy service if you are busy. You can even chance the price of the house yourself or edit the advert or arrange viewings on the Online Portal which gives the seller more control. We showed the viewers around the house ourselves which was laid back, comfortable and personal for both parties involved. We have saved thousands of pounds taking a risk going with Doorsteps and was the best decision to make and would definately use them again esspecially when the advert goes live on Zoopla and Rightmove in 24 hours which is where most people look these days!
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sale | 76.00% | 83.00% | £21,000 | £1,400,000 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 2 | 1 | 1 | 0 | 78 | 15 | 0 | 4 | 1 | 17 |
Doorsteps.co.uk
W&N Building, Whitefriars Avenue, Harrow, Greater London
HA3 5RN
0208 012 8566




By : 'Rose'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Online Auctions
Would you recommend ? : No
Postcode : W6
This company is FRAUDULENT.. do not use them!! I have been chasing this company to get back £600 I paid for conveyance for the sale of my property. The conveyance team never called me or emailed me about the sale. I have called and email. Left messages but no one has retuned my calls or emails. ... Read Full Review
By : 'Sharna'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : NG4
If only I could give 0 stars I would. I had 2 properties listed with doorsteps and paid for the most expensive package for both which in total came to nearly 2K. What a mistake I made and if only I could rewind time I would. There customer service is shocking to say the least. No matter how many ... Read Full Review
By : 'Marek'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Conveyancing
Would you recommend ? : No
Postcode : SM4
THIS IS A FRAUDULENT COMPANY. STAY AWAY!!! I have paid them over £600 for conveyancing services which seemed like a very good price. In 6 weeks they were not able to produce even a draft of the contract and were lying to my buyer about me not submitting documents and appointing them. I have ran ... Read Full Review
By : 'Sadly'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £240000
Would you recommend ? : No
Postcode : BS32
I used Doorsteps to sell our rental property. I had some experience with another online agency but decided to give them a shot as they were the cheapest. I have 3 major issues with Doorsteps: 1. As they are an online agency, I expected their website to work well. It doesn't, it is a mess. ... Read Full Review
By : 'Bailey'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NR27
Terrible !!!! Did not get anywhere with our interest in viewing a property. We could have made a good offer for the owner? Shame all ... Read Full Review
By : 'Bailey'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( Prospective Vendor/Buyer )
Would you recommend ? : No
Postcode : NR27
Terrible !!!! Did not get anywhere with our interest in viewing a property. We could have made a good offer for the owner? Shame all ... Read Full Review
By : 'John'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : No
Postcode : M41
3 minutes ago Buyer still homeless 26/022021 My name is xxxxxxxxxxxxxxxxxxxxxx you recently acted as my estate agent to sell my house. Once receiving an offer from my home, you phone me several times and email me to arrange conveyancing. Nevertheless, I did send you an email stating that the ... Read Full Review
By : 'John'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £295000
Would you recommend ? : No
Postcode : M41
My name is xxxxxxxxxxxxxxxxxxxxxx you recently acted as my estate agent to sell my house. Once receiving an offer from my home, you phone me several times and email me to arrange conveyancing. Nevertheless, I did send you an email stating that the Internet model you use may not be appropriate. ... Read Full Review
By : 'Colin'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £292000
Would you recommend ? : Yes
Postcode : DL3
Great service & amazing price, well done sold two properties for £99 each saved £3300 on one alone, very ... Read Full Review
By : 'KP'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Would you recommend ? : Yes
Postcode : HA0
The experience at Doorsteps has been fantastic. Very good service. In particular, the £599 package. Conveyancing is very good ... Read Full Review
By : 'Jade'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £135000
Would you recommend ? : Yes
Postcode : LL77
We decided to put our house up for sale with not much hassle from Doorsteps. We agreed to go with the £499 package as we wanted professional photos and a floorplan. Experianced a bit of mis-communication with arranging the photographer but it was quickly rectified which satisfied us greatly. My ... Read Full Review
By : 'John'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Would you recommend ? : No
Postcode : M41
My name is xxxxxxxxxxxxxxxxxxxxxx you recently acted as my estate agent to sell my house. Once receiving an offer from my home, you phone me several times and email me to arrange conveyancing. Nevertheless, I did send you an email stating that the Internet model you use may not be appropriate. ... Read Full Review

By : 'KJ'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Buyer )
Sold price : £245000
Would you recommend ? : No
Postcode : BD9
The CEO of this company, Akshay Ruparelia actually blackmailed us. He refused to refund us until we removed our negative review on Google. Of course we have now put it back online as we really must warn others not to use this joke of a company. After all that we still only received a refund for ... Read Full Review

By : John McGrory
20 Jan 2021Great review very accurate as I am going through the same scenario my buyer has sold their home and waiting for doorsteps conveyancing firm to act, leaving young family homeless with 2 young...
By : 'Awful'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( Prospective Vendor/Buyer )
Sold price : £185000
Would you recommend ? : No
Postcode : RG6
Awful and incompetent. See Google reviews for more details. Poor systems, ignore contact and viewing requests and can't contact to arrange ... Read Full Review
By : 'Daniel'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( Prospective Vendor/Buyer )
Sold price : £585000
Would you recommend ? : No
Postcode : W11
Horrible service and seem quite dodgy. If you're dealing with someone on WhatsApp named -A watch out for this person, they seem like a scammer and very unprofessional. I had to cancel a viewing as I ended up accepting an offer on another property and they wrote: “Time waster, hope the ... Read Full Review
By : 'Karen'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £175000
Would you recommend ? : Yes
Postcode : ME15
Very easy to use and manage portal - will certainly recommend them to friends and family. Will definitely use them again, excellent value for ... Read Full Review
By : 'Susanna'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £200000
Would you recommend ? : Yes
Postcode : NR30
They were brilliant! Efficient, great value for money and very hepful and supportive. The photographs actually looked like our house and the description was consise and ... Read Full Review
By : 'Sarah'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Buyer )
Would you recommend ? : No
Postcode : CH61
Was quite difficult to speak to someone/the same person when timescales were tight. Was great being able to contact the seller directly but some things would have been easier to speak about with an agent and seemed the agent didn't know much about the actual property and never answered some ... Read Full Review
By : 'Richard'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( As a Vendor )
Sold price : £285000
Would you recommend ? : Yes
Postcode : LU2
We were pretty impressed and we'd use them again next time for sure. The up front costs and no commission is the biggest draw. The listings they did for Rightmove and zoopla were excellent. Well thought out photos, good description and it jumped out. Only problem we had was the speed at which ... Read Full Review
By : 'Caroline'
Branch : Mayfair, W&N Building, Whitefriars Avenue
Services : Sales( Prospective Vendor/Buyer )
Sold price : £385000
Would you recommend ? : No
Postcode : DE55
We tried to communicate with the agency after we had had a viewing of one of their properties, but spoke to someone who had trouble finding details of the property concerned and couldn't answer some simple questions on the room sizes on the plans Doorsteps had put online. He was also asked ... Read Full Review
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Last updated at 8/28/2017, 3:35:21 AM by allAgents