The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.6/5, 33 Reviews
91% Recommended
60% sales valuation accuracy
0% letting valuation accuracy
100% sales fee satisfaction
0% letting fee satisfaction

Denise
By : 'Robert'
Services : Sales(I sold a property using them)
Would you recommend ? : Yes
Postcode : SS5
I chose Williams & Donovan because they have the reputation of getting things done, I was not disappointed. Even through these difficult times of Covid-19 they persisted in getting all parties to do there bit to achieve completion. Communication was excellent, always keeping me up to date on progress. My special thanks to Denise Gibb Senior Sales Consultant she must be the best in the business. Best wishes for the future to all at W&D. Robert.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Sales | 60.00% | 100% | £285,000 | £375,000 |
| Lettings | 0% | 0% | £495 | £495 |
Williams & Donovan
Williams & Donovan, 1 Woodlands Parade, Main Road, Hockley, Essex
SS5 4QU
01702200666
By : 'Paul'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £320000
Would you recommend ? : No
Postcode : SS5
Williams and Donovan are deceitful lying crooks , I experienced trying to put an offer in and they told me they personally knew the owner and that she wouldnt accept any offers under a certain price, I asked them to put the offer in anyway and they refused. I went to see the owner and they had no... Read Full Review
By : 'Stingray125'
Services : Sales (Prospective Vendor/Buyer)
Sold price : £375000
Would you recommend ? : No
Postcode : SS5
Don't buy through these guys. We tried to buy a property, I pronounced the road name slightly wrong, they laughed at me. Then we made 2 offers on a property, and a lovely woman named Denise told me to 'call back when you win on the bingo or lottery' even though we offered OVER the... Read Full Review
By : James Whyte
6 May 2021Good Afternoon, Thank you for taking the time to talk to me today. As we discussed, Denise didn't mean to offend or patronise you with what was said, I can only apologise if it made you feel that...

By : 'S'
Services : 20
Would you recommend ? : Yes
Postcode : SS5
Jack, at William and Donovan, was very helpful when I went to view a property. He answered all my questions comprehensively, regarding the property and the area, that it was located... Read Full Review

By : 'Robert'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5
I chose Williams & Donovan because they have the reputation of getting things done, I was not disappointed. Even through these difficult times of Covid-19 they persisted in getting all parties to do there bit to achieve completion. Communication was excellent, always keeping me up to date ... Read Full Review

By : 'Samantha'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SS5
Excellent service and highly recommended. Paul and Denise have been amazing from the very start right the way through to the end. No question was too small and they came back to us quickly and always explained everything better than anyone else did. They kept us updated weekly, even if nothing had... Read Full Review
By : 'C'
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : SS5
I have just completed the sale of my home with Williams and Donovan. They were very professional and ensured that the whole process was correctly carried out and without any problems. Such a smooth process, it made moving a pleasure. I would highly recommend Williams and Donovan, they are... Read Full Review

By : 'Paul'
Services : Sales (As a Vendor)
Sold price : £285000
Would you recommend ? : Yes
Postcode : SS5
We chose to use Williams & Donovan for the sale of our house and they were true to their word of getting us a quick sale, less than 24hrs of our house going to market. We then found a house through Williams & Donovan after a lengthy search and they conducted themselves brilliantly... Read Full Review
Very competitve and prepared to match a competitors \'sale\'.
By : 'mr'
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : No
Postcode : SS13
I found this agency easy to deal with initially , but don't rely on them to help you or back you up in anyway shape or form IN ANY SITUATION , after a Quartley Gas bill of over £170 for a tiny 1 bed shoebox of a property i had to ask what it was about , which i have written and asked for a gas... Read Full Review
Sack Alan
By : Lets
14 Oct 2014We value customer feedback and always listen to see if our service levels can be improved. However on this occasion the information you have provided is incorrect. The boiler did require repair...
By : 'Ray'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5
Pauls comitment over the 14 months that it took us to move was outstanding. With a long chain and parties changing their mind constantly only Pauls ability to keep everyone calm allowed us to achieve our goal and be living in our lovely new home. He made numerous phone calls to all parties in the... Read Full Review
By : 'Mr'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5
From the beginning to end personnel communication skills were clear, concise, helpful, and above all honest. Feedback at every aspect of the sale before, during and after. Agents secured higher property price for us so we could fund a rental property to secure our sale, we do not feel any other... Read Full Review

By : 'Paul'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS4
Ian Williams gave sound advise regarding the marketing of our late mothers property and handled in a sensitive manner. We had a weekly phone call to discuss progress and to resolve any on-going problems with the conveyancing. All of the staff at this agent are always helpful and always return calls ... Read Full Review

By : 'Nick'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5
All the staff at W&D were sensitive and helpful right from the outset, from the initial valuation through to completion. I was selling my late Mum's property and they gave honest and helpful advice and then made just one follow up call, NO PRESSURE to make a quick decision or use them, unlike... Read Full Review

By : 'Nicole'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS4
Williams and Donovan made our move extremely easy and constantly kept us updated on progress of our sale and purchase, often going over and above to push things through the chain. A friendly, honest group of people that were a pleasure to deal with and I would recommend them to anyone who is... Read Full Review
By : 'V.'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5
we found all the staff at Williams and Donovan to be very professional, and always recognised us when we visited the office.. We were constantly updated throughout the sale and would recommend... Read Full Review

By : 'Vicki'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS4
I found them extremely helpful, going above and beyond my expectations, especially in the final stages of the sale. Every member of staff were friendly and knew who I was whenever I telephoned. I will definitely make them my first port of call when I buy or sell again - HIGHLY RECOMMENDED... Read Full Review


By : 'Mrs'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS4
This is the second time we have brought a property through Williams & Donavan and sold a property in the last 5 years. I was very pleased with the service from all the staff at the Hockley branch, they were always available for me to speak too and guided me through the process of buying and... Read Full Review
By : 'Mrs'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SS4
When purchasing our new property recently through this agent we found them helpful and quick to respond to enquiries. We always received a return call when promised, and usually the information we required was found and passed onto us in a timley manner. We had used a different agent to sell our... Read Full Review
By : 'kim'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
We found all the members of the team in Hockley extremely helpful, nothing was too much trouble. We sold and purchased our properties through Williams and Donovan and couldn't fault them on anything, they liased on our behalf and provided us with quick responses. Would definetly recommend them to ... Read Full Review
By : 'Karen'
Services : Sales (As a Vendor)
Would you recommend ? : Yes
i have used Williams & donovans for both my house sales & have always been really impressed with them. They are always polite & helpful & always kept me informed through all stages of the sale. I have recommended them to all my family & friends & will always use them &... Read Full Review
By : Ian
5 Oct 2012Karen and Graham thank you for taking the time to post your comments regarding our company. Moving home is never easy and your chain (the buyer pulling out at the last minute) was not an easy one....

By : 'Clive'
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SS5
I sold and purchased through Williams and Donovan this summer. Although Hockley is small, we have a good choice of agents to choose from, but these were recommended by a friend. I was very impressed with the attentiveness of all of the staff (not just the directors) and everyone seemed to be up to... Read Full Review
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
In the unlikely circumstance a client feels unhappy with our service we have a in house complaints procedure however failing this we subscribe to the National Association of Estate Agents and the Property Ombudsman who act as a third party to resolve disputes.
Last updated at 9/25/2017, 4:54:23 AM by allAgents