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Williams & Donovan

4.6/5, 38 Reviews
91% Recommended

78% sales valuation accuracy

0% letting valuation accuracy

80% sales fee satisfaction

80% letting fee satisfaction

Contact Us
Williams and Donovan was established in Hockley, in January 1999 by Ian Williams and Colin Donovan. We are members of the ‘National Association of Estate Agents’, Britain’s leading professional estate agent body, who insist on high ethical standards and professional competence. They also demand
complete adherence to a strict code of conduct for their members. We are one of one of the most sucessful in the area and would be delighted to assist you.
Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Sales78.00%80%£232,500£468,000
Lettings0%80%£495£495
Review Statistics
From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
GoodBadGoodBadGoodBadGoodBadGoodBad
00012509012
Address

Williams & Donovan
Williams & Donovan, 1 Woodlands Parade, Main RoadHockley, Essex
SS5 4QU
01702200666

Opening Hours
  1. Monday :
  2. Tuesday :
  3. Wednesday :
  4. Thursday :
  5. Friday :
  6. Saturday :
  7. Sunday :
  1. 09:00 - 18:00
  2. 09:00 - 18:00
  3. 09:00 - 18:00
  4. 09:00 - 18:00
  5. 09:00 - 18:00
  6. 09:00 - 17:00
  7. 10:00 - 13:00
Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
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  • ?National Homes Network
  • Move With Us
  • allAgents Portal
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Latest Properties

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Williams & Donovan Branches (View All 2)
Williams and Donovan are ...

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1 Star Review

By : 'Paul'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £320000
Would you recommend ? : No
Postcode : SS5

11 Feb 2022
People found this helpful1

Williams and Donovan are deceitful lying crooks , I experienced trying to put an offer in and they told me they personally knew the owner and that she wouldnt accept any offers under a certain price, I asked them to put the offer in anyway and they refused. I went to see the owner and they had no ... Read Full Review

Comments (0)Was this helpful?:
Don't buy through these ...

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1 Star Review

By : 'Stingray125'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (Prospective Vendor/Buyer)
Sold price : £375000
Would you recommend ? : No
Postcode : SS5

4 May 2021
People found this helpful3

Don't buy through these guys. We tried to buy a property, I pronounced the road name slightly wrong, they laughed at me. Then we made 2 offers on a property, and a lovely woman named Denise told me to 'call back when you win on the bingo or lottery' even though we offered OVER the ... Read Full Review

Comments (1)Was this helpful?:

By : James Whyte

6 May 2021

Good Afternoon, Thank you for taking the time to talk to me today. As we discussed, Denise didn't mean to offend or patronise you with what was said, I can only apologise if it made you feel that...


Jack, at William and Donovan, ...

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5 Star Review
UserName

By : 'S'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : 20
Would you recommend ? : Yes
Postcode : SS5

21 Mar 2021
People found this helpful0

Jack, at William and Donovan, was very helpful when I went to view a property. He answered all my questions comprehensively, regarding the property and the area, that it was located ... Read Full Review

Comments (0)Was this helpful?:
Why I chose Williams& ...

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5 Star Review
UserName

By : 'Robert'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5

20 Jan 2021
People found this helpful0

I chose Williams & Donovan because they have the reputation of getting things done, I was not disappointed. Even through these difficult times of Covid-19 they persisted in getting all parties to do there bit to achieve completion. Communication was excellent, always keeping me up to date ... Read Full Review

Comments (0)Was this helpful?:
Excellent service and highly ...

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5 Star Review
UserName

By : 'Samantha'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : SS5

24 Sept 2019
People found this helpful0

Excellent service and highly recommended. Paul and Denise have been amazing from the very start right the way through to the end. No question was too small and they came back to us quickly and always explained everything better than anyone else did. They kept us updated weekly, even if nothing had ... Read Full Review

Comments (0)Was this helpful?:
Saw us through a difficult ...

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5 Star Review
UserName

By : 'Kevin'
Branch : Benfleet, Phoenix House, 211 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS7

17 Dec 2018
People found this helpful1

We agreed our sale back in June to a chain of four. Unfortunately for us, the agent at the bottom was an internet agent who clearly did not understand what they should have been doing. It transpired 3 months in that they hadn't even seen proof of funding and it was only due to the ... Read Full Review


Comments on Agent Fees

The agent's fees were in line with others locally.

Comments (0)Was this helpful?:
Professional, courteous and a ...

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5 Star Review
UserName

By : 'Andrew'
Branch : Benfleet, Phoenix House, 211 High Road
Services : Sales (As a Buyer)
Sold price : £468000
Would you recommend ? : Yes
Postcode : SS7

27 Apr 2018
People found this helpful0

Thank you to all the team for making our house purchase such a smooth, fuss less experience with a positive ... Read Full Review

Comments (0)Was this helpful?:
1st Class ...

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5 Star Review
UserName

By : 'Ron'
Branch : Benfleet, Phoenix House, 211 High Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS7

26 Mar 2018
People found this helpful0

We would like to congratulate and thank Lloyd for providing us with a very professional service. Everything he said he delivered. Everthing he said he would do he did. We would have absolutely no hesitation in recommending Lloyd and the staff at Williams & Donovan to anyone wanting to sell ... Read Full Review


Comments on Agent Fees

Absolutely no problem.

Comments (0)Was this helpful?:
Williams &Donovan sold my ...

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5 Star Review

By : 'Allan'
Branch : Benfleet, Phoenix House, 211 High Road
Services : Sales (As a Vendor)
Sold price : £299995
Would you recommend ? : Yes
Postcode : SS7

11 Aug 2016
People found this helpful0

Williams &Donovan sold my bungalow in record time prospective buyer's were plentiful lynn was very helpful and kept me informed .I would definitely recommend this company ... Read Full Review


What agent could do to change your mind?

Very reasonable


Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:
Lloyd was polite, patient and ...

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5 Star Review
UserName

UserName

By : 'O.'
Branch : Benfleet, Phoenix House, 211 High Road
Services : Sales (As a Vendor)
Sold price : £232500
Would you recommend ? : Yes
Postcode : SS7

23 Sept 2015
People found this helpful0

Lloyd was polite, patient and professional in all dealings. We would recommend Williams and Donovan to anybody wishing to sell ... Read Full Review


What agent could do to change your mind?

Very reasonable


Comments on Agent Fees

Very reasonable

Comments (0)Was this helpful?:
I have just completed the ...

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5 Star Review

By : 'C'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Sold price : £300000
Would you recommend ? : Yes
Postcode : SS5

13 Mar 2015
People found this helpful0

I have just completed the sale of my home with Williams and Donovan. They were very professional and ensured that the whole process was correctly carried out and without any problems. Such a smooth process, it made moving a pleasure. I would highly recommend Williams and Donovan, they are ... Read Full Review

Comments (0)Was this helpful?:
We chose to use Williams ...

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5 Star Review
UserName

By : 'Paul'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Sold price : £285000
Would you recommend ? : Yes
Postcode : SS5

18 Feb 2015
People found this helpful0

We chose to use Williams & Donovan for the sale of our house and they were true to their word of getting us a quick sale, less than 24hrs of our house going to market. We then found a house through Williams & Donovan after a lengthy search and they conducted themselves brilliantly ... Read Full Review


Comments on Agent Fees

Very competitve and prepared to match a competitors \'sale\'.

Comments (0)Was this helpful?:
I found this agency easy to ...

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1 Star Review

By : 'mr'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Letting (As a Tenant)
Rent PCM : £495
Would you recommend ? : No
Postcode : SS13

8 Sept 2014
People found this helpful4

I found this agency easy to deal with initially , but don't rely on them to help you or back you up in anyway shape or form IN ANY SITUATION , after a Quartley Gas bill of over £170 for a tiny 1 bed shoebox of a property i had to ask what it was about , which i have written and asked for a gas ... Read Full Review


What agent could do to change your mind?

Sack Alan

Comments (2)Was this helpful?:

By : Lets

14 Oct 2014

We value customer feedback and always listen to see if our service levels can be improved. However on this occasion the information you have provided is incorrect. The boiler did require repair...


Pauls comitment over the 14 ...

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5 Star Review

By : 'Ray'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5

1 Nov 2013
People found this helpful0

Pauls comitment over the 14 months that it took us to move was outstanding. With a long chain and parties changing their mind constantly only Pauls ability to keep everyone calm allowed us to achieve our goal and be living in our lovely new home. He made numerous phone calls to all parties in the ... Read Full Review

Comments (0)Was this helpful?:
From the beginning to end ...

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5 Star Review

By : 'Mr'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5

26 Sept 2013
People found this helpful2

From the beginning to end personnel communication skills were clear, concise, helpful, and above all honest. Feedback at every aspect of the sale before, during and after. Agents secured higher property price for us so we could fund a rental property to secure our sale, we do not feel any other ... Read Full Review

Comments (0)Was this helpful?:
Ian Williams gave sound ...

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5 Star Review
UserName

By : 'Paul'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS4

14 May 2013
People found this helpful2

Ian Williams gave sound advise regarding the marketing of our late mothers property and handled in a sensitive manner. We had a weekly phone call to discuss progress and to resolve any on-going problems with the conveyancing. All of the staff at this agent are always helpful and always return calls ... Read Full Review

Comments (0)Was this helpful?:
All the staff at W&D were ...

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5 Star Review
UserName

By : 'Nick'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5

6 May 2013
People found this helpful2

All the staff at W&D were sensitive and helpful right from the outset, from the initial valuation through to completion. I was selling my late Mum's property and they gave honest and helpful advice and then made just one follow up call, NO PRESSURE to make a quick decision or use them, unlike ... Read Full Review

Comments (0)Was this helpful?:
Williams and Donovan made our ...

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5 Star Review
UserName

By : 'Nicole'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS4

6 May 2013
People found this helpful2

Williams and Donovan made our move extremely easy and constantly kept us updated on progress of our sale and purchase, often going over and above to push things through the chain. A friendly, honest group of people that were a pleasure to deal with and I would recommend them to anyone who is ... Read Full Review

Comments (0)Was this helpful?:
we found all the staff at ...

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4 Star Review

By : 'V.'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS5

3 Apr 2013
People found this helpful3

we found all the staff at Williams and Donovan to be very professional, and always recognised us when we visited the office.. We were constantly updated throughout the sale and would recommend ... Read Full Review

Comments (0)Was this helpful?:
I found them extremely ...

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5 Star Review
UserName

By : 'Vicki'
Branch : Hockley, Williams & Donovan, 1 Woodlands Parade, Main Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : SS4

4 Mar 2013
People found this helpful4

I found them extremely helpful, going above and beyond my expectations, especially in the final stages of the sale. Every member of staff were friendly and knew who I was whenever I telephoned. I will definitely make them my first port of call when I buy or sell again - HIGHLY RECOMMENDED ... Read Full Review

Comments (0)Was this helpful?:
1 - 20 of 38 items

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure

In the unlikely circumstance a client feels unhappy with our service we have a in house complaints procedure however failing this we subscribe to the National Association of Estate Agents and the Property Ombudsman who act as a third party to resolve disputes.

Last updated at 9/25/2017, 4:54:23 AM by allAgents

Awards won by Williams & Donovan

Regional Awards Won by Williams & Donovan

Individual Branch Awards

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