The UK's Largest Customer Review Website for the Property Industry
The UK's Largest Customer Review Website for the Property Industry

4.4/5, 7 Reviews
86% Recommended
0% letting valuation accuracy
99% letting fee satisfaction
By : 'William'
Services : Sales(I sold a property using them)
Sold price : £22700
Would you recommend ? : Yes
Postcode : EH7
I decided to sell my flat at a very difficult time, just after leaving Covid Lockdown 1. I was impressed by how quick a neighbouring flat was sold through Neilson's so I chose them to sell my place. From the very start to the end of the process the service was impeccable. Warm and friendly staff who kept me up to date at every stage of the process. The whole thing went through seamlessly and could not be faulted. From initial survey to actual sale and conveyancing it all went through without a hitch. I would thoroughly recommend them.
By : Neilsons Solicitors and Estate Agents
29 Nov 2020Thank you very much for your 5 star review William! We are delighted to hear that you found your recent sale experience with Neilsons to be impeccable, with warm and friendly staff keeping you up to date at every stage of the process. Client service is of paramount importance to us so we are so pleased that you found the process with us to be seamless throughout from start (valuation) to finish (conveyancing and conclusion). It was great to see your property receive so much interest in just one week of marketing, and sell at a highly competitive closing date well above Home Report valuation. Thank you very much for taking the time to share your experience and thanks again for choosing Neilsons. We hope to work with you again in the future, should you require any further assistance.
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 0% | 99.00% | £0 | £0 |
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
| 0 | 1 | 0 | 0 | 3 | 0 | 3 | 0 | 0 | 0 |
Neilsons
138 St Johns Road, Edinburgh, City of Edinburgh
EH12 8AY
0131 316 4444
By : 'Stuart'
Branch : Edinburgh, 138 St Johns Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : PO33
Why can't all house sales be like this? I have bought and sold many times, all south of the border, and often found the processes extremely stressful but your team made it so smooth and easy. To every single member of staff at Neilsons may I extend an enormous THANK YOU for everything you ... Read Full Review
By : 'William'
Branch : Edinburgh, 138 St Johns Road
Services : Sales (As a Vendor)
Sold price : £22700
Would you recommend ? : Yes
Postcode : EH7
I decided to sell my flat at a very difficult time, just after leaving Covid Lockdown 1. I was impressed by how quick a neighbouring flat was sold through Neilson's so I chose them to sell my place. From the very start to the end of the process the service was impeccable. Warm and friendly ... Read Full Review
By : Neilsons Solicitors and Estate Agents
29 Nov 2020Thank you very much for your 5 star review William! We are delighted to hear that you found your recent sale experience with Neilsons to be impeccable, with warm and friendly staff keeping you up...
By : 'Kin'
Branch : Edinburgh, 138 St Johns Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : EH16
Excellent professional, people centred and attention to individual needs made our property purchasing a joy. We do not hesitate to spread the word to everyone we know. Highly ... Read Full Review

By : 'Jane.'
Branch : Edinburgh, 138 St Johns Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : EH11
Fabulous service from Steve Spence and all the team at Neilsons Corstorphine Branch. Advice given definitely saved us a few headaches on the purchase of our new home and legal advice regarding selling. Went above and beyond what we expected even contacting us late Friday and Saturdays on a Bank ... Read Full Review
By : Neilsons Solicitors
4 Jul 2019Thank you very much for your excellent review of Neilsons Jane. We are delighted to hear that you found us to go above and beyond during your recent sale and purchase. Client service is of paramount...
By : 'A'
Branch : Edinburgh, 138 St Johns Road
Services : Sales (As a Buyer)
Would you recommend ? : Yes
Postcode : G66
It was thanks to Marj's relentless efforts that we got our purchase over the line and on time. We appreaciate the hours she spent on our tricky transaction and her patience and empathy kept us sane! The service she provided to us was outstanding and we will definately be contacting her ... Read Full Review
Reasonable
By : Neilsons Solicitors
4 Jul 2019Thank you for your excellent 5 star review. We are delighted to hear that you found Marj's service and efforts with your purchase to be outstanding. Thanks for choosing Neilsons and we look forward...

By : 'Samantha'
Branch : Edinburgh, 138 St Johns Road
Services : Sales (As a Vendor)
Would you recommend ? : Yes
Postcode : EH11
Neilsons did a really impressive professional job of selling my property from start to finish. I found every member of staff honest with open book policy & open about the process. They never once had a hitch or a delay & made me a lovely profit to top it off. I would happily recommend and ... Read Full Review
Fees are reasonable- you get what you pay for and Neilsons we’re worth every penny. Plus they didn’t look for any fees up front which helped a lot.
By : Neilsons Solicitors
20 Aug 2018Thank you very much for your 5 star review Samantha. We are delighted to hear that we sold your property within 16 days at an excellent sales price and that you found us to do a really impressive,...
By : 'landlady0131'
Branch : Edinburgh, 138 St Johns Road
Services : Letting (As a Owner)
Would you recommend ? : No
Postcode : EH6
They did not do credit checks. They sent a Notice to Quit letter telling the tenant she didn't have to move out if she didn't want to - obviously this was against my interests as a Landlord. They gave no advice on the need for insurance. They did not inform me of the condition of my flat (bad), I ... Read Full Review
They could have done credit checks - I asked them to do this, but they said, \'oh no, we don\'t do credit checks\' as if there was actually something wrong with doing credit checks; as a person who\'s been a tenant, I found this incomprehensible, but I stuck with this agent for ages, just because I had no idea about letting agent practices. Also they should have not put things in the NTQ that were against my interests.
By : Neilsons
17 Oct 2016Neilsons Lettings & Property Management Dept reference ALL suitable tenant candidates for all rental properties including credit checking. It is the landlord's responsibility to pay for any...
Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.