The UK's Largest Customer Review Website for the Property Industry

No Image Available

Norwich, NR2

3.4/5, 5 Reviews
50% Recommended

100% letting valuation accuracy

50% letting fee satisfaction

Contact Us
"Please avoid..."

Share On :  FacebookTwitter

1 Star Review

By : 'Jessica'
Services :
Rent PCM : £950
Would you recommend ? : No
Postcode : NR15

21 Aug 2020
People found this helpful5

if i could give this letting agency 0 stars then I would. We rented a property through the Norwich Branch. Although we should have read thoroughly through the many, many pages of the contract, we believed we had read it sufficiently well to sign. Big mistake ! Subject to inspections every 3 MONTHS (i have never experienced this frequency before). Also several regular (and unannounced )visits from the landlord who lived next door. There was no reason for this as the house was kept in very good condition, as stated in the many reports. When we came to leave after a year and a half we were told that we had to give 3 MONTHS NOTICE before we could (again, this was supposedly buried in the contract but we hadn't seen it and never experienced this before). We cleaned the house before we left (even had a cleaner in to give the oven a thorough clean) but absolutely no account was taken of wear and tear AT ALL and ended up with only a tiny fraction of our deposit returned. This company will take every opportunity to rinse you of your cash and take an age to get back to you regarding anything to do with the house .

Was this helpful?:

Agent Response / Add a Comment

You can use this form to reply to the above review or a displayed comment on the above review.

Your name*

Your email (not displayed)*

Comment*

Upload your files

Please upload file with .jpg, .jpeg or .pdf format

  Please tick the box if you work for this firm

Note: Your comment will not be activated until you click on the link in an email sent to your address as submitted in the form above. By clicking on Submit Comment you agree to receive an activation email from allAgents.

Latest Reviews
Performance Statistics
ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
Letting100%50.00%£725£4,000
Address

Alexander & Co
6 St Andrews StreetNorwich, Norfolk
NR2 4AF
01603 66 33 66

Services offered
  • Sales
  • Lettings
  • Block Management
  • Surveys
  • Conveyancing
  • Mortgage Advice
Advertise on
  • ?Relocation Agent Network
  • ?National Homes Network
  • ?Move With Us
  • allAgents Portal
  • ?OnTheMarket
  • ?Rightmove
  • ?Zoopla
Social Media
Email
Latest Properties

No Property Found

No Property Found
Alexander & Co Branches (View All 7)
Inspection ...

Share On :  FacebookTwitter

5 Star Review

By : 'Louisr'
Services : 2
Would you recommend ? : Yes
Postcode : NR7

7 Aug 2025
People found this helpful

Luke came and did a 6 month inspection. Arrived on time, polite, friendly. Took note of the couple of repairs that needed doing. Felt at ease chatting with him, didn’t rush in and out, experienced this with previous... Read Full Review

Comments (0)Was this helpful?:
LANDLORDS ...

Share On :  FacebookTwitter

1 Star Review

By : 'Norwich'
Services : Letting( As a Owner )
Rent PCM : £4000
Would you recommend ? : No
Postcode : NR4

7 Jun 2024
People found this helpful0

I got along okay with them okay until I gave them (7 months) notice. They charged me a "termination fee" in spite of my having completely complied with the terms of my contract. They misappropriated £3,024 from my rents in violation of that contract. The court forced them... Read Full Review

Comments (0)Was this helpful?:
Amy has been super helpful ...

Share On :  FacebookTwitter

5 Star Review
UserName

By : 'Charnelle'
Services : Letting( As a Tenant )
Would you recommend ? : Yes
Postcode : NR1

16 Aug 2021
People found this helpful0

Amy has been super helpful with all of our questions and queries. She is very efficient, responding as quick as possible ensuring all our needs are satisfied. Would definitely recommend as have had no problems at... Read Full Review

Comments (0)Was this helpful?:
Fantastic letting agents, ...

Share On :  FacebookTwitter

5 Star Review

By : 'Katy'
Services : Letting( As a Tenant )
Rent PCM : £725
Would you recommend ? : Yes
Postcode : NR8

19 Oct 2020
People found this helpful0

Fantastic letting agents, made everything very easy and straighforward. Kept me updated regularly and were very professional. Zach was always very helpful and came back to me when he said he would. Would highly... Read Full Review

Comments (0)Was this helpful?:
Please avoid ...

Share On :  FacebookTwitter

1 Star Review

By : 'Jessica'
Services : Letting( As a Tenant )
Rent PCM : £950
Would you recommend ? : No
Postcode : NR15

21 Aug 2020
People found this helpful5

if i could give this letting agency 0 stars then I would. We rented a property through the Norwich Branch. Although we should have read thoroughly through the many, many pages of the contract, we believed we had read it sufficiently well to sign. Big mistake ! Subject to inspections every 3 MONTHS... Read Full Review

Comments (0)Was this helpful?:
1 - 5 of 5 items
No Staff Registered

NaN - NaN of items
No fees information available

Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

Complaints Procedure



Awards won by Alexander & Co, Norwich NR2 4AF