By : 'Louisr' Services : 2 Would you recommend ? : Yes Postcode : NR7
7 Aug 2025
People found this helpful
Luke came and did a 6 month inspection. Arrived on time, polite, friendly. Took note of the couple of repairs that needed doing. Felt at ease chatting with him, didn’t rush in and out, experienced this with previous... Read Full Review
Luke came and did a 6 month inspection. Arrived on time, polite, friendly. Took note of the couple of repairs that needed doing. Felt at ease chatting with him, didn’t rush in and out, experienced this with previous agents.
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LANDLORDS ...
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1 Star Review
By : 'Norwich' Services : Letting( As a Owner ) Rent PCM : £4000 Would you recommend ? : No Postcode : NR4
7 Jun 2024
People found this helpful0
I got along okay with them okay until I gave them (7 months) notice. They charged me a "termination fee" in spite of my having completely complied with the terms of my contract. They misappropriated £3,024 from my rents in violation of that contract. The court forced them... Read Full Review
Services : Letting( As a Owner )Date: 7th Jun 2024
I got along okay with them okay until I gave them (7 months) notice. They charged me a "termination fee" in spite of my having completely complied with the terms of my contract. They misappropriated £3,024 from my rents in violation of that contract. The court forced them to return it plus, expenses and interest, but that took nine months. LANDLORDS, read their contract very carefully. It is worded such that you cannot leave them without penalty, unless the tenancy(s) involved have also ended, even if they did not find the tenants. (My tenancies had ended but they took my money anyway.)
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Amy has been super helpful ...
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5 Star Review
By : 'Charnelle' Services : Letting( As a Tenant ) Would you recommend ? : Yes Postcode : NR1
16 Aug 2021
People found this helpful0
Amy has been super helpful with all of our questions and queries. She is very efficient, responding as quick as possible ensuring all our needs are satisfied. Would definitely recommend as have had no problems at... Read Full Review
Services : Letting( As a Tenant )Date: 15th Aug 2021
Amy has been super helpful with all of our questions and queries. She is very efficient, responding as quick as possible ensuring all our needs are satisfied. Would definitely recommend as have had no problems at all!
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Fantastic letting agents, ...
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5 Star Review
By : 'Katy' Services : Letting( As a Tenant ) Rent PCM : £725 Would you recommend ? : Yes Postcode : NR8
19 Oct 2020
People found this helpful0
Fantastic letting agents, made everything very easy and straighforward. Kept me updated regularly and were very professional. Zach was always very helpful and came back to me when he said he would. Would highly... Read Full Review
Services : Letting( As a Tenant )Date: 18th Oct 2020
Fantastic letting agents, made everything very easy and straighforward. Kept me updated regularly and were very professional. Zach was always very helpful and came back to me when he said he would. Would highly recommend
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Please avoid ...
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1 Star Review
By : 'Jessica' Services : Letting( As a Tenant ) Rent PCM : £950 Would you recommend ? : No Postcode : NR15
21 Aug 2020
People found this helpful5
if i could give this letting agency 0 stars then I would. We rented a property through the Norwich Branch. Although we should have read thoroughly through the many, many pages of the contract, we believed we had read it sufficiently well to sign. Big mistake ! Subject to inspections every 3 MONTHS... Read Full Review
Services : Letting( As a Tenant )Date: 20th Aug 2020
if i could give this letting agency 0 stars then I would. We rented a property through the Norwich Branch. Although we should have read thoroughly through the many, many pages of the contract, we believed we had read it sufficiently well to sign. Big mistake ! Subject to inspections every 3 MONTHS (i have never experienced this frequency before). Also several regular (and unannounced )visits from the landlord who lived next door. There was no reason for this as the house was kept in very good condition, as stated in the many reports. When we came to leave after a year and a half we were told that we had to give 3 MONTHS NOTICE before we could (again, this was supposedly buried in the contract but we hadn't seen it and never experienced this before). We cleaned the house before we left (even had a cleaner in to give the oven a thorough clean) but absolutely no account was taken of wear and tear AT ALL and ended up with only a tiny fraction of our deposit returned. This company will take every opportunity to rinse you of your cash and take an age to get back to you regarding anything to do with the house .
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.