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Campbell and Co (Belfast)

2.3/5, 13 Reviews
31% Recommended

100% letting valuation accuracy

73% letting fee satisfaction

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"AVOID!..."

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1 Star Review

By : 'Lisa'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : BT9

13 Aug 2020
People found this helpful3

Avoid at all costs! I rented with Campbell and Co. for a year and have never had a worse rental experience in my life. The house was infested with both rats and mice, evidence of which can be seen in the attached photo. Upon reporting this to the estate agents we received a patronising and rude response and were told this was our issue to deal with. The house was unfit to live in and I had to find alternative accommodation for myself and my belongings for a number of weeks until we could catch and dispose of the rats and mice ourselves. We were also disrupted multiple times by contractors carrying out work we had not been informed of. My bedroom was left in a mess after this involving dirty footprints on my bed spread. The house was filthy and walls, windows and curtains where covered with mould upon moving in, which we were later told to correct ourselves! My bedroom required hours of thorough cleaning before i felt comfortable enough to move any of my belongings in. To top it all off, upon moving out of this property I was asked to chase up my own deposit with the new tenants, of whom I had no contact with. Highly unprofessional!


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    Latest Reviews
    Performance Statistics
    ServicesValuationFeesMin Price of property reviewedMax Price of property reviewed
    Letting100%73.00%£475£700
    Review Statistics
    From LandlordsFrom TenantsFrom VendorsFrom BuyersFrom Other
    GoodBadGoodBadGoodBadGoodBadGoodBad
    2019000010
    Address

    Campbell and Co (Belfast)
    225 Woodstock RoadBelfast, County Antrim
    BT6 8PQ
    02890 73 22 73

    Opening Hours
    1. Monday :
    2. Tuesday :
    3. Wednesday :
    4. Thursday :
    5. Friday :
    6. Saturday :
    7. Sunday :
    1. 09:00 - 17:00
    2. 09:00 - 17:00
    3. 09:00 - 17:00
    4. 09:00 - 17:00
    5. 09:00 - 17:00
    6. Closed
    7. Closed
    Services offered
    • Sales
    • Lettings
    • Block Management
    • Surveys
    • Conveyancing
    • Mortgage Advice
    Social Media
    Email
    Latest Properties

    No Property Found

    No Property Found
    Not very ...

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    2 Star Review

    By : 'Adam'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BT27

    23 Nov 2022
    People found this helpful2

    I called in to the lisburn branch to enquire about a property and the guy who spoke to me (he told me he was the manager) had a very superior attitude. It felt very much like he was looking down on me. My details were taken but I never received any further updates but it didn't really matter ... Read Full Review

    Comments (0)Was this helpful?:
    AVOID. AVOID. AVOID. Managing ...

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    1 Star Review
    UserName

    By : 'Nigel978'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Rent PCM : £700
    Would you recommend ? : No
    Postcode : BT4

    24 Feb 2022
    People found this helpful3

    AVOID. AVOID. AVOID. Managing director Gordon Campbell - passive aggressive and dismissive. Gas Leak that was left for 10 months without being ... Read Full Review

    Comments (0)Was this helpful?:
    AVOID! ...

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    1 Star Review

    By : 'Lisa'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BT9

    13 Aug 2020
    People found this helpful3

    Avoid at all costs! I rented with Campbell and Co. for a year and have never had a worse rental experience in my life. The house was infested with both rats and mice, evidence of which can be seen in the attached photo. Upon reporting this to the estate agents we received a patronising and rude ... Read Full Review


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    We have rented with Campbell ...

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    5 Star Review

    By : 'MARK'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Rent PCM : £700
    Would you recommend ? : Yes
    Postcode : BT8

    16 Aug 2019
    People found this helpful0

    We have rented with Campbell and co for the last 12 years, I have always found the staff extremely friendly and helpful, the owner Gordon has always went the extra mile, I recommend their services ... Read Full Review

    Comments (0)Was this helpful?:
    Avoid ...

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    1 Star Review
    UserName

    UserName

    By : 'Pat'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : BT6

    12 Apr 2019
    People found this helpful1

    Took a huge whack off our deposit for elusive "cleaning fees". When our cooker/oven packed in it took over three weeks for it to be ... Read Full Review

    Comments (1)Was this helpful?:

    By : David

    12 Apr 2019

    Since there have been no deductions from tenants deposits of late it is easy to establish who this is and it isn't a 'Pat'. There was a small deduction for cleaning of which the tenants held...


    Horrible ...

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    1 Star Review
    UserName

    By : 'Horrible'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Rent PCM : £550
    Would you recommend ? : No
    Postcode : BT5

    19 Oct 2018
    People found this helpful2

    About 1 month ago I notified David that my mattress was faulty. He came home to check it and he saw that the mattress was not in good conditions to sleep. He told me immediately that he was going to send the report to the landlord. Then I was behind him doing the follow-up. Today, a month later, ... Read Full Review

    Comments (1)Was this helpful?:

    By : David

    12 Apr 2019

    All requests (and repairs/fixes) have to be granted by the client. If they do not get back then we are unable to do anything unless it is an emergency. When he actually got back a mattress was...


    Very dissatisfied with ...

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    1 Star Review
    UserName

    UserName

    By : 'Cregagh'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Rent PCM : £475
    Would you recommend ? : No
    Postcode : BT6

    12 Nov 2017
    People found this helpful1

    Very dissatisfied with Campbell and co. Has no issues until they started viewings before we left. During these viewings they turned our oil supply off and tried to get us to pay for a new boiler. There were no issues with the boiler which was confirmed by a contractor sent to look at it. ... Read Full Review


    Comments on Agent Fees

    Bad. They attempt to charge insurance fees for their property which should already be covered by their own insurance.

    Comments (0)Was this helpful?:
    Having applied for a property ...

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    1 Star Review

    By : 'EJC'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BT9

    6 Sept 2017
    People found this helpful3

    Having applied for a property with Campbell and co we were informed our application had been accepted. We then had multiple phone calls with Paul over the coming days discussing furniture required and how and when to pay deposit etc. We then paid a £675 deposit only for the next day for them ... Read Full Review

    Comments (0)Was this helpful?:
    I would just like to say ...

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    5 Star Review
    UserName

    By : 'Louise'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : BT04

    25 Aug 2017
    People found this helpful1

    I would just like to say that having used Campbell and Co for three years how impressed I am with their service . They are attentive ,reliable ,helpful and professional at all times ,I would definitely recommend them to ... Read Full Review


    Comments on Agent Fees

    Satisfactory

    Comments (0)Was this helpful?:
    Have been using these guys ...

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    5 Star Review
    UserName

    By : 'Steve'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Owner )
    Would you recommend ? : Yes
    Postcode : BT16

    31 Jul 2017
    People found this helpful1

    Have been using these guys for almost 14years. Never had any issues. Calls are always returned promptly and over the course of the years the property has never been empty for more than two weeks between tenancy change over. Any remarketing has been immediate and new tenants have been agreed very ... Read Full Review


    Comments on Agent Fees

    Happy with fees

    Comments (0)Was this helpful?:
    DO NOT USE THIS COMPANY. ...

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    1 Star Review

    By : 'Annoyed'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BT5

    6 Apr 2017
    People found this helpful10

    DO NOT USE THIS COMPANY. Genuinely, these are the most unprofessional, unhelpful property letting 'professionals' I have ever liaised with*. There is obviously a reason why they do not let you put a review on their social media accounts. It takes various attempts to get a response after ... Read Full Review

    Comments (1)Was this helpful?:

    By : Gordon Campbell

    7 Apr 2017

    This review is at best the product of someone who is never happy or content. I have a good idea of the person and property in question. upon move in, there were some pots & pans and duvets etc in ...


    Gordon Campbell is doing ...

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    5 Star Review
    UserName

    By : 'Alan'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( Property Management )
    Would you recommend ? : Yes
    Postcode : BT38

    16 Jan 2017
    People found this helpful1

    Gordon Campbell is doing great work with his property sales and letting company. I am based in Dublin and thank god I have Gordon looking after the letting of my investment property in East Antrim.Gordon and his team provide good levels of service, they are trustworthy agents, honest, efficient, ... Read Full Review

    Comments (0)Was this helpful?:
    Absolutely TERRIBLE service. ...

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    1 Star Review

    By : 'AnnoyedCustomer'
    Branch : Belfast, 225 Woodstock Road
    Services : Letting( As a Tenant )
    Would you recommend ? : No
    Postcode : BT6

    16 Jun 2016
    People found this helpful1

    Absolutely TERRIBLE service. Would not recommend to ANYONE. It doesnt matter how desperate you are for a house, dont do it. From start to finish they have not had a grip on anything to do with our letting. We were promised specific furniture (a double bed) by the agent that showed us round, then ... Read Full Review


    What agent could do to change your mind?

    £30 each was £60 so quite high but not beyond the norm for an estate agent


    Comments on Agent Fees

    £30 each was £60 so quite high but not beyond the norm for an estate agent

    Comments (0)Was this helpful?:
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    Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.

    Complaints Procedure

    No procedure set.

    Last updated at 10/23/2019, 4:42:48 AM by allAgents

    Awards won by Campbell and Co (Belfast)

    Regional Awards Won by Campbell and Co (Belfast)

    Individual Branch Awards