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Campbell and Co (Belfast)
2.3/5, 13 Reviews
31% Recommended
100% letting valuation accuracy
73% letting fee satisfaction
No description for branch.
"DO NOT USE THIS COMPANY...."
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1 Star Review
By : 'Annoyed'
Services : Letting(As a Tenant)
Would you recommend ? : No
Postcode : BT5
6 Apr 2017
People found this helpful10
DO NOT USE THIS COMPANY. Genuinely, these are the most unprofessional, unhelpful property letting 'professionals' I have ever liaised with*. There is obviously a reason why they do not let you put a review on their social media accounts. It takes various attempts to get a response after contacting them (and when you do it is with a bad attitude), the property is not as how it is described and was not left in a fit state to move into. They had to come back and clean the place again after I couldn't move in for 2 days due the state it was left in which was apparently 'tired decor', it was in fact just dirt. The MD then told me he personally would sort it out and get his staff to go and clean it. I cannot express how dirty this apartment was, I am glad I photographed it on the day. Old pots and pans in the cupboards, even bed sheets on the bed (and not nice fresh belongings left behind, old used stuff that they didn't bother to throw out). Unfortunately, I am now stuck in a contract with a less than adequate service provider and would like to advise others to take my advice. I have used various other letting agents in Belfast who have good processes in place, service level agreements and treat every customer with due diligence and the expected level of service. Save yourself the pain and don't use Campbell Co.
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By : Gordon Campbell
7 Apr 2017This review is at best the product of someone who is never happy or content. I have a good idea of the person and property in question. upon move in, there were some pots & pans and duvets etc in the property. Nothing unusual, but this tenant felt this was a disaster! She also was very upset that about some general wear and tear marks on the walls. Within 1 hour of her raising her concerns I personally visited the property and removed items not required. I also spoke with the landlord and asked for decoration to be carried out. With 3 hours the landlord had a decorator in the property to paint throughout (this was a gesture and really not required for most of the walls). The landlord also removed some furniture for the tenant on move in day. Does this sound like poor service? The tenant in question asked yesterday for the sofa to be removed. We asked the landlord who said that he really had nowhere to store the sofa and it would have to remain in the property. We went back to advise the tenant of this and minutes later this very negative review was written. I will leave readers to decide for themselves. For more accurate reviews see google reviews.
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Latest Reviews
Performance Statistics
| Services | Valuation | Fees | Min Price of property reviewed | Max Price of property reviewed |
|---|---|---|---|---|
| Letting | 100% | 73.00% | £475 | £700 |
Review Statistics
| From Landlords | From Tenants | From Vendors | From Buyers | From Other | |||||
|---|---|---|---|---|---|---|---|---|---|
 |  | | | | | | | | |
| 2 | 0 | 1 | 9 | 0 | 0 | 0 | 0 | 1 | 0 |
Address
Campbell and Co (Belfast)
225 Woodstock Road, Belfast, County Antrim
BT6 8PQ
02890 73 22 73
Opening Hours
- Monday :
- Tuesday :
- Wednesday :
- Thursday :
- Friday :
- Saturday :
- Sunday :
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- 09:00 - 17:00
- Closed
- Closed
Services offered
- Sales
- Lettings
- Block Management
- Surveys
- Conveyancing
- Mortgage Advice
Social Media
Rankings
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2 Star Review
By : 'Adam'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT27
23 Nov 2022
People found this helpful2
I called in to the lisburn branch to enquire about a property and the guy who spoke to me (he told me he was the manager) had a very superior attitude. It felt very much like he was looking down on me. My details were taken but I never received any further updates but it didn't really matter ... Read Full Review
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AVOID. AVOID. AVOID. Managing ...
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1 Star Review
By : 'Nigel978'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : No
Postcode : BT4
24 Feb 2022
People found this helpful3
AVOID. AVOID. AVOID. Managing director Gordon Campbell - passive aggressive and dismissive. Gas Leak that was left for 10 months without being ... Read Full Review
Comments (0)Was this helpful?:
AVOID! ...
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1 Star Review
By : 'Lisa'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
13 Aug 2020
People found this helpful3
Avoid at all costs! I rented with Campbell and Co. for a year and have never had a worse rental experience in my life. The house was infested with both rats and mice, evidence of which can be seen in the attached photo. Upon reporting this to the estate agents we received a patronising and rude ... Read Full Review
Attached Files
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We have rented with Campbell ...
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5 Star Review
By : 'MARK'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Rent PCM : £700
Would you recommend ? : Yes
Postcode : BT8
16 Aug 2019
People found this helpful0
We have rented with Campbell and co for the last 12 years, I have always found the staff extremely friendly and helpful, the owner Gordon has always went the extra mile, I recommend their services ... Read Full Review
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Avoid ...
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1 Star Review
By : 'Pat'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : BT6
12 Apr 2019
People found this helpful1
Took a huge whack off our deposit for elusive "cleaning fees". When our cooker/oven packed in it took over three weeks for it to be ... Read Full Review
Comments (1)Was this helpful?:
By : David
12 Apr 2019Since there have been no deductions from tenants deposits of late it is easy to establish who this is and it isn't a 'Pat'. There was a small deduction for cleaning of which the tenants held...
Horrible ...
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1 Star Review
By : 'Horrible'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Rent PCM : £550
Would you recommend ? : No
Postcode : BT5
19 Oct 2018
People found this helpful2
About 1 month ago I notified David that my mattress was faulty. He came home to check it and he saw that the mattress was not in good conditions to sleep. He told me immediately that he was going to send the report to the landlord. Then I was behind him doing the follow-up. Today, a month later, ... Read Full Review
Comments (1)Was this helpful?:
By : David
12 Apr 2019All requests (and repairs/fixes) have to be granted by the client. If they do not get back then we are unable to do anything unless it is an emergency. When he actually got back a mattress was...
Very dissatisfied with ...
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1 Star Review
By : 'Cregagh'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Rent PCM : £475
Would you recommend ? : No
Postcode : BT6
12 Nov 2017
People found this helpful1
Very dissatisfied with Campbell and co. Has no issues until they started viewings before we left. During these viewings they turned our oil supply off and tried to get us to pay for a new boiler. There were no issues with the boiler which was confirmed by a contractor sent to look at it. ... Read Full Review
Comments on Agent Fees
Bad. They attempt to charge insurance fees for their property which should already be covered by their own insurance.
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Having applied for a property ...
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1 Star Review
By : 'EJC'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT9
6 Sept 2017
People found this helpful3
Having applied for a property with Campbell and co we were informed our application had been accepted. We then had multiple phone calls with Paul over the coming days discussing furniture required and how and when to pay deposit etc. We then paid a £675 deposit only for the next day for them ... Read Full Review
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I would just like to say ...
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5 Star Review
By : 'Louise'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BT04
25 Aug 2017
People found this helpful1
I would just like to say that having used Campbell and Co for three years how impressed I am with their service . They are attentive ,reliable ,helpful and professional at all times ,I would definitely recommend them to ... Read Full Review
Comments on Agent Fees
Satisfactory
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Have been using these guys ...
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5 Star Review
By : 'Steve'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Owner )
Would you recommend ? : Yes
Postcode : BT16
31 Jul 2017
People found this helpful1
Have been using these guys for almost 14years. Never had any issues. Calls are always returned promptly and over the course of the years the property has never been empty for more than two weeks between tenancy change over. Any remarketing has been immediate and new tenants have been agreed very ... Read Full Review
Comments on Agent Fees
Happy with fees
Comments (0)Was this helpful?:
DO NOT USE THIS COMPANY. ...
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1 Star Review
By : 'Annoyed'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT5
6 Apr 2017
People found this helpful10
DO NOT USE THIS COMPANY. Genuinely, these are the most unprofessional, unhelpful property letting 'professionals' I have ever liaised with*. There is obviously a reason why they do not let you put a review on their social media accounts. It takes various attempts to get a response after ... Read Full Review
Comments (1)Was this helpful?:
By : Gordon Campbell
7 Apr 2017This review is at best the product of someone who is never happy or content. I have a good idea of the person and property in question. upon move in, there were some pots & pans and duvets etc in ...
Gordon Campbell is doing ...
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5 Star Review
By : 'Alan'
Branch : Belfast, 225 Woodstock Road
Services : Letting( Property Management )
Would you recommend ? : Yes
Postcode : BT38
16 Jan 2017
People found this helpful1
Gordon Campbell is doing great work with his property sales and letting company. I am based in Dublin and thank god I have Gordon looking after the letting of my investment property in East Antrim.Gordon and his team provide good levels of service, they are trustworthy agents, honest, efficient, ... Read Full Review
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Absolutely TERRIBLE service. ...
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1 Star Review
By : 'AnnoyedCustomer'
Branch : Belfast, 225 Woodstock Road
Services : Letting( As a Tenant )
Would you recommend ? : No
Postcode : BT6
16 Jun 2016
People found this helpful1
Absolutely TERRIBLE service. Would not recommend to ANYONE. It doesnt matter how desperate you are for a house, dont do it. From start to finish they have not had a grip on anything to do with our letting. We were promised specific furniture (a double bed) by the agent that showed us round, then ... Read Full Review
What agent could do to change your mind?
£30 each was £60 so quite high but not beyond the norm for an estate agent
Comments on Agent Fees
£30 each was £60 so quite high but not beyond the norm for an estate agent
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Kindly note that legally, letting agents need to publish information about their tenancy fees, government-approved redress schemes and client money protection schemes on their website and on third party websites (on which agents are listed). For properties to lease/rent in England, agents need to keep this information up to date and precise on allAgents or specify within the property description.
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Last updated at 10/23/2019, 4:42:48 AM by allAgents
